2013 JEEP GRAND CHEROKEE service

VEHICLE STORAGE
If you are leaving your vehicle dormant for more than 21
days you may want to take steps to protect your battery.
You may:
•Remove fuse #J13 in the Totally Integrated Power
Module (TIPM) labeled Main Ignition-Off Draw (IOD).
•Or, disconnect the negative cable from the battery.
•Anytime you store your vehicle, or keep it out of
service (i.e. vacation) for two weeks or more, run the
air conditioning system at idle for about five minutes
in the fresh air and high blower setting. This will
ensure adequate system lubrication to minimize the
possibility of compressor damage when the system is
started again.
REPLACEMENT BULBS
Interior Bulbs
Bulb Number
Glove Box Lamp 194
Grab Handle Lamp L002825W5W
Overhead Console
Reading LampsVT4976
Rear Cargo Lamp 214–2
Visor Vanity Lamp V26377
Underpanel Courtesy
Lamps906
Instrument Cluster
(General Illumination)103
Telltale/Hazard Lamp 74
652 MAINTAINING YOUR VEHICLE

Exterior Bulbs
Bulb Number
Headlamps (Low Beam) H11
Headlamps (High Beam) 9005
Headlamps (Low Beam)
– High Intensity
Discharge (HID)D1S (Serviced At
Authorized Dealer)
Daytime Running Lamp
(DRL)3157K
Front Fog Lamps PSX24W
Front Side Marker 194
Front Park/Turn Lamp 7444NA
Aux Aperature Backup
Lamps7440 (W21W)
Auxiliary Liftgate Tail
LampsW3W
Liftgate Backup Lamps 921 (W16W)
Rear License Lamps W5W
Bulb Number
Rear Turn/Stop/Tail
Lamps3057
NOTE:
Numbers refer to commercial bulb types that can be
purchased from your authorized dealer.
If a bulb needs to be replaced, visit your authorized
dealer or refer to the applicable Service Manual.
BULB REPLACEMENT
High Intensity Discharge Headlamps (HID) – If
Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off and the key removed.Because of this,
you should not attempt to service a headlamp bulb
yourself. If a headlamp bulb fails, take your vehicle to an
authorized dealer for service.7
MAINTAINING YOUR VEHICLE 653

WARNING!
A transient high voltage occurs at the bulb sockets of
High Intensity Discharge (HID) headlamps when the
headlamp switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced prop-
erly. See your authorized dealer for service.
NOTE:On vehicles equipped with High Intensity Dis-
charge (HID) headlamps , when the headlamps are
turned on, there is a blue hue to the lamps. This dimin-
ishes and becomes more white after approximately 10
seconds, as the system charges.
Halogen Headlamps – If Equipped
1. Open the hood.
2. Turn the low or high beam bulb one–quarter turn
counterclockwise to remove from housing.3. Disconnect the electrical connector and replace the
bulb.
CAUTION!
Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.
Front Turn Signal
1. Open the hood.
2. Turn the turn signal bulb one–quarter turn counter-
clockwise to remove from housing.
3. Disconnect the electrical connector and replace the
bulb.
654 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If ascheduled oil change is performed by someone other
than your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)/Oil Change Required” in
“Understanding Your Instrument Panel” for further in-
formation
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Once A Month Or Before A Long Trip:
•Check engine oil level
•Check windshield washer fluid level
•Check the tire inflation pressures and look for unusual
wear or damage
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S664 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
•Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
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SMAINTENANCE SCHEDULES 669

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE.......................673
▫Prepare For The Appointment.............673
▫Prepare A List........................673
▫Be Reasonable With Requests.............673
IF YOU NEED ASSISTANCE..............673
▫Chrysler Group LLC Customer Center.......674
▫Chrysler Canada Inc. Customer Center......674
▫In Mexico contact:.....................675▫Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................675
▫Service Contract......................675
WARRANTY INFORMATION.............676
MOPAR®PARTS.......................677
REPORTING SAFETY DEFECTS............677
▫In The 50 United States And
Washington, D.C.......................677
▫In Canada...........................677
PUBLICATION ORDER FORMS............678
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealer, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
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IF YOU NEED CONSUMER ASSISTANCE 673

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)•Authorized dealer name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
674 IF YOU NEED CONSUMER ASSISTANCE