2013 INFINITI M HYBRID tow

TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part during any of the New Vehicle Limited
warranties, including Emission and Seat belt warran-
ties, towing service to the nearest authorized Infiniti
retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, are
covered only during the first 12 months or 12,000 miles,
whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or
replacement of a warranted part is covered only during
the first 12 months, regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for batteries and tires, in which
case you may pay certain charges). Any needed parts
replacement will be made using genuine Nissan or
Nissan approved new or remanufactured parts ap-
proved by Nissan for use on Infiniti vehicles. Nissan
reserves the right to make changes at any time, without
notice, to production and service parts in their specifi-
cations, colors, and materi als, including those used in
connection with warranty repairs. For this reason, when
approved by Nissan and at Nissan’s discretion, func-
tionally equivalent replacement parts may be used that
do not exactly match the original production part.
OBTAINING WARRANTY SERVICE
●You must take the vehicle to an authorized Infiniti
retailer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of autho-
rized Infiniti retailers are listed in telephone directo-
ries.
●If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”),
contact an Infiniti retailer in that country.
MAINTENANCE, DATA ACCESS, AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual, and of maintaining
copies of all maintenance records & receipts for review
by Nissan. Failure to do so is likely to result in the denial
of warranty.
You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and may need to be presented as
proof of such maintenance in connection with related
warranty rep airs. Toassist you in maintainin g appropri-
ate records, the Maintenance Log located in your Own-
er’s Literature Kit can be u sed along with supporting
repair invoices, receipts and other such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Failure to operate the vehicle in accordance with the
Owner’s Manual
●Misuse, such as using the vehicle to tow
●Failure of a component not covered by warranty
●Racing and competitive driving
●Theft, vandalism, fire, or flooding (including engine
water ingestion)
●Accident, collision, being towed
●Repairs performed by anyone other than an autho-
rized Infiniti retailer
●Glass breakage, unless resulting from defects in ma-
terial or workmanship
●Normal wear and tear, including dings, dents, chips,
or scratches
●Damage caused by any automated or manually oper-
ated car wash or by using a pressure washer
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
OWNER’S MANUAL (including the lack of availability or
use of proper fluid), or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
(Continued on next page)
2013 NEW HYBRID VEHICLE LIMITED WARRANTY 7

6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire retailer or vehicle retailer authorized to handle
Continental/General brand tires. For the nearest Conti-
nental or General brand tire retailer, check the Yellow
Pages, or use the Continental or General brand Internet
address, or one of the “800” numbers shown under “For
Client Assistance.” To be eligible for the terms of this
Policy, you need to present your new vehicle registration
form or new vehicle sales invoice showing date of pur-
chase. Tires replaced on an adjustmentbasisbecome
the property of Company. You will be required to sign the
Company Limited Warranty Claim Form or retailer re-
placement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service re-
gardless of mileage or months of service. This includes
payment for tire rotation, alignment, towing, road ser-
vice, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Client A ssistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
46 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

HAZARDS
Objects in the road that threaten a tire should be safely
avoided. These objects arepotholes, glass,metal,
rocks, wood debris and the like. Unavoidable contact
should prompt a thorough tire inspection.
You may not always recall hitting an object that can
damage or injure your tires. If while driving your vehicle
experiences any unusual vibrations, ride disturbance or
noise and/or you suspect that possible damage to the
tires or vehicle has occurred, DO NOT JAM OR LOCK YOUR
BRAKES! Rather reduce your speed and drive with cau-
tion until you can safely pull off the road. Stop and
inspect the tires. If the tire is underinflated or damaged,
deflate, remove the tire and rim assembly and replace it
with your spare. If you cannot detect a cause, have the
vehicle towed to the nearest vehicle or tire retailer to
have the vehicle inspected.
REPAIRING, MOUNTING AND DEMOUNTING
OF TIRES
Do not attempt to repair, mount or demount a tire your-
self. Tire changing can be dangerous and must be done
by professionally trained persons using proper tools
and procedures as specified by the Rubber Manufactur-
ers Association (RMA). Follow these mounting recom-
mendations. Your tires should be mounted on wheels of
correct size and type and which are in good, clean con-
dition. Bent, chipped or rusted wheels may cause tire
damage. The inside of the tire must be free from foreign
materials. Have your retailer check the wheels before
mounting new tires. Mismatched tires and rims can
explode during mounting. Also, mismatched tires and
rims can result in dangerous tire failure on the road. If a
tire is mounted by error on the wrong-sized rim, do not remount it on the proper rim - scrap it. It may be dam-
aged internal
ly (which is not extern ally visible) by being
dangerously stretched and could fail on the highway.
Old valves may leak. When new tubeless tires are
mounted, have new valves of the correct type installed.
Tubeless tires must be mounted only on wheels de-
signed for tubeless tires, i.e., wheels which have safety
humps or ledges.
Never perform a temporary repair, use an innertube or
inject sealant as a permanent substitute for a proper
repair. Only qualified persons should repair tires.
Be sure that all your valves have suitable valve caps.
This will keep valve cores clean and clear and guard
against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE A TIRE RETAILER
AT ONCE. Some tire manufacturers do not warrant any
inspection or repair process. The repair is entirely the
responsibility of the repairer. Punctures in the tread of a
passenger tire which do not exceed 1/4 of an inch
(6mm) in diameter can usually be repaired by following
the Rubber Manuf acturer’s Association (RMA)Passen-
ger and Light Truck Repair procedures. Contact the
manufacturer of your tires for it s position and assistance
as to the acceptable location for a proper repair and the
repair of speed rated tires. Do not use plug repairs. They
may cause further damage to the tire. They are not
always air tight and the plug may fail. Do not exceed
posted speed limits on any repaired tire. Certain tire
manufacturers speed ratings are voided if the tire is
repaired. Although a tire was properly repaired, internal structural
damage resulting from the puncture may have occurred.
Sometime later the damage may cause the tire to be
removed from service.
If the tire has a puncture in the tread which exceeds 1/4
inch (6mm), the tire must be replaced. If any tire has
sustained a puncture, have the tire inspected internally
by a tire retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures can cause
an explosion of the tire/rim assembly. Only specially
trained persons should perform these tasks. Contact
your tire store or retailer for assistance.
CAUTION - Never, under any c
ircumstance, introduce a
flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important for safety
and maximum mileage from your tires. Check how your
tires are wearing at least once a month. If your tires are
wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect
excessive vibration, your vehicle may be out of align-
ment or balance. These conditions not only shorten the
life of your tires, but adversely affect the handling char-
acteristics of your vehicle which could be dangerous. If
you detect irregular wear or vibration, have your align-
ment and balance checked immediately. Tires which
have been run underinflated will show more wear on the
shoulders than in the center of the tread.
(Continued on next page)
IMPORTANT TIRE SAFETY INFORMATION149

TRAILER TOWING
If you anticipate towing a trailer, you should see a tire
retailer for advice concerning the correct size of tire and
pressure. Tire size and pressure will depend on the type
and size of the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or the tire
load rating be exceeded. Check the tire decal and your
Owner’s Manual for further recommendations on trailer
towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire dam-
age, which can result in an accident. Tires which be-
come unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liq-
uids, may be excluded from warranty coverage. Consult
your tire warranty.
HIGH PRESS URE TEMPORARY SPARE TIRES
1) The high-pressure spare tire in your Nissan ve-
hicle is designed for temporary use only and
must not be used continually as a regular tire.
The standard tire should be repaired and/or
replaced as soon as possible.
2) Avoid driving over obstacles that may damage the tire through impact or cutting, such as
potholes, g lass,metal, etc.
3) Speed must not exceed 50MPH (80km/h) for non-speed-rated temporary spare tires. 4) Temporary spare tires have a limited treadlife
which can vary depending on road conditions
and your driving habits. The spare tire should
be returned to the trunk as soon as the stan-
dard tire can be repaired or replaced.
5) Because the high-pressure spare tire was spe- cifically designed for your car, it should not be
used on any other vehicle.
6) Do not use snow chains on your high-pressure spare. This could cause damage to your
vehicle.
7) Check the tire’s cold inflation pressure monthly and maintain at 60psi (4.2kg/cm2) even when
not in use.
8) The high-pressure spare tire should not be used with any other rim nor should standard
tires, wheel covers, or trim rings be used on the
high-pressure spare tire rim which was origi-
nally installed.
9) When the tread wear indicator appears on the tire, replace it only with the same type spare
tire.
10) Do not enter an automatic carwash with a tem- porary spare tire fitted.
11) Do not make a sharp turn or apply the brakes suddenly when driving on a high-pressure tem-
porary spare.
Note: When using any temporary type spare
tire, be sure to follow the vehicle Own-
er’s Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed to these materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible
Accident:
● Check tire pressure at least once a month when
tires are cold and before long trips.
● Do not underinflate/overinflate.
● Do not overload.
● Drive at moderate speeds, observe legal limits.
● Avoid driving over potholes, obstacles, curbs or
edges of pavement.
● Avoid excessive wheel spinning.
● If you see any damage to a tire, replace with spare
and see the tire manufacturer’s retailer or your
Nissan retailer .
For further information, the Consumer Tire Guide on
passenger tire care, safety and mileage performance is
available in the United States by writing the Tire Indus-
try Safety Council, Box 1801, Washington, D.C. 20013.
IMPORTANT TIRE SAFETY INFORMATION151

ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience ,
Roadside Assist ance is available to you, 24 hours a day,
365 days a year, for emer gency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Accident/Collision (One-way tow – loaner vehicle not
included)
●Out of Gas
●Lock-out service
All Roadside Assist ance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in Alaska, California, Oregon,
Wisconsin and Wyoming, where services are provided
by Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
 Program card which will be sent to you approximately
6 weeks after purchase of your new Infiniti.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the R oadside Assistance Represent ative will
determine the appropriate roadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on the road
again as soon as possible. There is no charge for the
dispatch of onsite or towing service. Any charges for the
replacement of keys, gas or non-warranty items will be
your responsibility at the time of the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered
repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistanc e service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside A ssistance Representative, ( toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will p rovide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
COVERAGE
Roadside Assistance is provided for all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
(Continued on next page)
52 INFINITI TOTAL OWNERSHIP EXPERIENCE BENEFIT S

Roadside Assistance is available to anyone operating
the Infiniti vehicle with the authorization of the owner.
[For purpose of Roadside Assist ance benefits, “owner”
includes the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle for the
time remaining on the original Infiniti new vehicle lim-
ited warranty coverage period. Roadside Assistance is
available throughout the Continental United States and
Canada.
EXCLUSIONS
Roadside Assistance is not a warrantyand is not pro-
vided under any Infiniti or Nissan warranty, butisa
service which is provided to you as part of the Infiniti
Total Ownership Experience to minimize any unfore-
seen vehicle operation inconvenience. Potential liabil-
ity is expressly limited to the cost of the listed benefits
and does not extend to incidental or consequential
damages such as loss of use inconvenience, loss of pay,
or commercial loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are in-
curred as a result of accident/ collision, vehicle abuse,
racing, vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also excluded are
services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership Experience ,a
participating Infiniti retailer will provide you with a com-
plimentary Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited warranty
basic coverage period, subject to availability and the
eligibility requirements listed below.
The Eligibility Requirements for Service Loan Car are as
follows:
●Only available during the 4 years/60,000 mile
Infiniti New Vehicle Limited Warranty basic coverage
period.
●You must be 21 years of age or older with a valid U.S.
driver’s license.
●You must provide proof of primary insurance.
●You must schedule the service appointment in ad-
vance.*
●Other restrictions apply to loan car including mileageuse and days use limitations.**
*Depending upon availability, exc eptions to the service
appointment requirement may be made in the event
your vehicle is inoperable due to unexpected mechani-
cal failure. In such a circumstance the participating
Infiniti retailer will strive to provide you with a Service
Loan Car if possible. ** Ask your retailer for details.
Note:
This program is NOT a warranty, and is NOT part of
the Infiniti New Vehicle Limited Warranty, but rather a
benefit of The Total Ownership Experience . This pro-
gram is subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE BENEFITS
53