2013 INFINITI EX Consumer Safety And Air Bag Information Guide

2013 Infiniti Consumer Safety & Air Bag Information Guide 8
SIDE-IMPACT, CURTAIN SIDE-IMPACT, AND CURTAIN SIDE-IMPACT/ROLLOVER AIR BAG
SYSTEMS
Supplemental side-impact air bags, curtain side-impact air bags, and curtain side-
impact/rollover air bags are available on many 2013 INFINITI vehicles.* Side-impact air bags are
located on the side of the seatbacks of the front seats. Curtain side-impact air bags and curtain
side-impact/rollover air bags (if so equipped) are located in the left and right side roof rails or in
the upper part of the front door panels.

Side-impact air bags and curtain side-impact air bags are designed to inflate in higher-severity
side collisions, on the side where the vehicle is impacted. However, they may inflate if the forces
in another type of collision are similar to those of a higher-severity side-impact. Curtain side-
impact/rollover air bags are designed to inflate in certain types of side-impact collisions and
rollovers.

Curtain side-impact air bags and curtain side-impact/rollover air bags are different mainly in
their sensing systems: curtain side-impact air bags are activated primarily in a lateral collision,
whereas curtain side-impact/rollover air bags are activated in either a lateral collision or a
rollover. Since a rollover event lasts longer than a side-impact event, curtain side-impact/rollover
air bags are designed to remain inflated longer than curtain side-impact air bags.

Side-impact air bags and curtain side-impact air bags, along with the use of seat belts, help to
cushion the impact force to the head and chest of the front occupants. In most Infiniti vehicles,
curtain side-impact air bags also help to cushion the impact force to the head of rear outboard-
seated occupants.* These air bags can help save lives and reduce serious injury. However, an
inflating side-impact air bag, curtain side-impact air bag, or curtain side-impact/rollover air bag
may cause abrasions or other injuries.

Seat belts should be worn correctly and vehicle occupants seated upright. These air bags inflate
quickly in order to help protect the occupants. The force of an air bag inflating can increase the
risk of injury if the occupant is too close to or is against the air bag module during inflation.

Like front air bags, an inflated side-impact air bag as well as an inflated curtain side-impact air
bag will deflate soon after the collision is over. As noted above, an inflated curtain side-
impact/rollover air bag will remain inflated for a short time afterward. See REPLACING THE AIR
BAGS earlier in this guide.

*Curtain side-impact air bags for rear outboard-seated occupants are not available on G37 Convertible.

2013 Infiniti Consumer Safety & Air Bag Information Guide 9
SIDE AND OTHER COLLISIONS








*Curtain side-impact/rollover air bags (if so equipped) probably will also inflate, depending on the collision.

On vehicles equipped with curtain
side-impact/rollover air bags, the
curtain air bags on both sides of the
vehicle are designed to activate in
certain types of rollovers. This function
is in addition to the side-impact
protection function described above.
The front air bags are not likely to
activate in this situation.




The air bags probably will not activate
if your vehicle is struck from the rear.


On vehicles equipped with side-impact
and curtain side-impact air bags, the
air bags on the side the vehicle was
impacted probably will activate
depending on the collision.* The front
air bags are not likely to activate in this
situation.

2013 Infiniti Consumer Safety & Air Bag Information Guide 10
OTHER SPECIFICS ABOUT SIDE-IMPACT, CURTAIN SIDE-IMPACT, AND CURTAIN
SIDE-IMPACT/ROLLOVER AIR BAG SYSTEMS
ƒ
Do not allow anyone sitting in the front seat to extend his or her hand out the window or lean
against the door.
ƒ When sitting in the rear, do not hold onto the seatbacks of the front seats. Be especially
careful with children, who should always be properly seated and restrained.
ƒ Do not allow anyone to place their hand, leg or face near the side-impact air bag modules on
the seatbacks of the front seats or near the curtain side-impact air bag modules in the roof
rails or in the front door panels.
ƒ Curtain side-impact/rollover air bags are designed to inflate not only in rollovers, but also in
certain near rollover situations. As a result, certain vehicle movements (for example, during
severe off-road driving) may cause these air bags to inflate.
ƒ See the vehicle owner's manual for other important information about side-impact, curtain
side-impact, and curtain side-impact/rollover air bag systems (if the vehicle is equipped with
these systems).








WHENEVER A CHILD IS IN YOUR VEHICLE
The risk of serious or fatal injury to children in automobile collisions can be reduced with a
properly installed child restraint. Before you install a child restraint in your vehicle, please
consult the vehicle owner’s manual and the child restraint manufacturer’s instructions for proper
installation.

Never install a rear-facing child restraint in the front
passenger seat. An inflating front passenger air bag
could seriously injure or kill your child. According to
statistics, children are safer when properly restrained
in the rear seat than in the front seat. Infiniti and the
federal government recommend that children 12 and
under should ride in the rear seat, properly secured in
child restraints, booster seats, or seat belts, according
to their size.

CHILD SAFETY

2013 Infiniti Consumer Safety & Air Bag Information Guide 11
If you must install a forward-facing child restraint in the front passenger seat, move the
passenger seat to the rearmost position. See the vehicle owner’s manual for details and
additional important information.

CHILD RESTRAINTS FOR INFANTS AND SMALL CHILDREN
Infants and small children should always be placed in an appropriate child restraint while riding
in the vehicle. Failure to use a child restraint can result in serious injury or death.

Children and infants should never be carried on your
lap. It is not possible for even the strongest adult to
resist the forces of a severe collision. The child could
be crushed between the adult and parts of the
vehicle. Also, do not put the same seat belt around
both your child and yourself, or another child.

Always install the child restraint properly, and check
that it is securely held in place by the vehicle’s seat
belt or LATCH system (if so equipped). An improperly
installed child restraint could lead to serious injury
or death in a collision. See the vehicle owner’s manual and your child restraint manufacturer’s
instructions for complete details.

Child restraints specially designed for infants and small children are offered by several
manufacturers. When selecting any child restraint, keep the following points in mind:

1. The LATCH system (Lower Anchors and Tethers for CHildren) is a universal child restraint
system. This system – which may also be referred to as the ISOFIX or ISOFIX compatible
system – allows the child restraint to be installed into the vehicle without the use of seat
belts. Both the vehicle and child restraint must have LATCH system capabilities.

2. Choose only a restraint with a label certifying that it complies with Federal Motor Vehicle
Safety Standard 213.

3. Always make sure the child restraint is appropriate for the age and size of your infant or
small child.

4. Check the child restraint in your vehicle to be sure it is compatible with the vehicle’s seat
and seat belt system.

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5. If the child restraint is compatible with your vehicle, place your child in the child restraint
and check the various adjustments to be sure the child restraint is compatible with your
child. Always follow all recommended procedures.

All U.S. states require that infants and small children be restrained in a certified child restraint at
all times while the vehicle is being operated.

THE LATCH SYSTEM (LOWER ANCHORS AND TETHERS FOR CHILDREN)
Most 2013 Infiniti vehicles are equipped with universal child restraint lower anchors and top
tether anchors for the installation of child restraints equipped with LATCH attachments. With this
system, you do not have to use a vehicle seat belt to secure the child restraint. Instead, special
anchor points are utilized to install the child restraint, provided it is compatible with the LATCH
system. See the vehicle owner’s manual for details and additional important information.

SNUG KIDS™
The first of its kind, Snug Kids™ is our online guide to
selecting a child restraint seat for your Infiniti vehicle.
Our Certified Child Passenger Safety Technicians have
evaluated numerous child restraint seats and have compiled their findings to create the Snug
Kids
TM Child Safety Seat Fit Guides. These guides also include important tips on correct
installation procedures. Visit www.InfinitiUSA.com/snugkids to view or download
the latest guide information for finding a child restraint system that is right for your Infiniti
vehicle.






If you are wearing a properly adjusted seat belt, your chances of being injured or killed in a
collision and/or the severity of injury may be greatly reduced. Infiniti strongly encourages you
and all of your passengers to buckle up every time you drive, even if your seating position
includes a supplemental air bag system. Most States require that seat belts be worn at all times
when a vehicle is being driven.


SEAT BELT SAFETY

2013 Infiniti Consumer Safety & Air Bag Information Guide 13



Always route the shoulder belt over your shoulder and across your chest. Never place the belt
behind your back, under your arm or across your neck. The belt should be away from your face
and neck, but not falling off your shoulder. If available, the shoulder belt anchor height should
be adjusted to the position best suited for you (see the vehicle owner’s manual for more details).
Position the lap belt as low as possible AROUND YOUR HIPS, NOT YOUR WAIST. A lap belt worn
too high could increase the risk of internal injuries in a collision. Be sure the seat belt tongue is
securely fastened into the proper buckle.



For the seat belt to be most effective when the vehicle is in motion, the seatback should be
upright. Do not ride in a moving vehicle when the seatback is reclined. This can be dangerous, as
the shoulder belt will not be against your body. In a collision, you could be thrown into it and
receive neck or other serious injuries. You could also slide under the lap belt and receive serious

2013 Infiniti Consumer Safety & Air Bag Information Guide 14
internal injuries. Always sit well back in the seat with both feet on the floor and adjust the seat
belt properly.

OTHER SPECIFICS ABOUT SEAT BELTS
ƒ
Do not wear the seat belt inside out or twisted.
ƒ Do not allow more than one person to use the same seat belt.
ƒ Never carry more people in the vehicle than there are seat belts.
ƒ If the seat belt warning light glows continuously while the ignition is turned ON with all doors
closed and with all seat belts fastened, it may indicate a malfunction in the system. Have the
system checked by an Infiniti retailer.
ƒ See the vehicle owner’s manual for more detailed information to help you better understand
the important safety warnings, system features, operation and maintenance of your vehicle’s
seat belts.

CONCERN FOR YOUR SAFETY
Infiniti urges you to always use your available seat belt restraint system whenever you drive,
even if your vehicle is equipped with supplemental air bags. Please ask all of your passengers to
buckle up too. For children, make sure they are secured in an appropriate child restraint or
booster seat.* Seat belts do save lives. See the vehicle owner’s manual for details.






Both Infiniti and your Infiniti retailer are dedicated to serving all your automotive needs. Your
complete satisfaction with your vehicle and your Infiniti retailer are our primary concerns. Your
Infiniti retailer is available to assist you with all your automobile sales, parts and service
requirements.

If, however, a situation arises that you believe has not been addressed to your satisfaction, we
ask that you take the following steps:

STEP 1:
Discuss the situation with the retailer management. If a problem still exists, contact the
retailer’s Consumer Affairs manager or owner. They are best equipped to resolve the matter for
you.

* Please see the vehicle owner’s manual and child restraint manufacturer’s instructions for complete details.

INFINITI OWNER SATISFACTION AND ASSISTANCE

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STEP 2:
If the concern still has not been addressed to your satisfaction, please contact our Infiniti
Consumer Affairs Department using our toll-free telephone number:

1-800-662-6200

The Consumer Affairs Department will ask for the following information:
ƒ Your name, address, and telephone number
ƒ Vehicle Identification Number (on dashboard and permanent Infiniti Total Ownership
program card)
ƒ Date of purchase
ƒ Current odometer reading
ƒ Your Infiniti retailer’s name
ƒ Details of the concern

Or, you can write to Infiniti with the above information at:
Infiniti Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003

STEP 3:
In the event that you believe Infiniti has been unable to satisfactorily address the issue with your
vehicle, a special automotive complaint resolution program called BBB AUTO LINE is available to
you. The Council of Better Business Bureaus, Inc. (BBB) independently operates the BBB AUTO
LINE program.

For information about the BBB AUTO LINE in your area, please call us (Infiniti) toll-free at 1-800-
662-6200. We will be happy to provide you with information about BBB AUTO LINE. Or, you may
contact the BBB:

BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Blvd.
Arlington, VA 22203
1 -800-955-5100

If you call the BBB, its staff will record the details of your complaint by telephone. They will ask
for the same information as in Step 2.