2013 HONDA PILOT navigation

Navigation System145
Coverage Areas
Address and POI Entry Screens
The following differences occur for
map, address, and POI selection:
• Entry of a destination address or POI on an island other than your current
island may result in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
Setup Screen Differences
The SETUP screen differences are
minor and are listed below. See the
Setup section (page 89) for additional
information.
Puerto Rico
If Street Name Guidance is set to
ON , the street names will not be read
out by voice guidance. This may change
with future data updates.
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146Navigation System
Frequently Asked Questions
Map and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The Disclaimer
screen reminds you and your guest drivers to always
operate the navigation system in a safe manner.
I tried entering an address, but the city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a majo
r metro area. Try entering the street
first. In rural “unverified” areas or new subdivisions, streets may be
missing, or only partially numbered. Try selecting the destination directly
from the map. See By Map Input on page 46.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the database to see wh at letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addresses, Previous Destinations,
or the Home Address? This is done in the
SETUP screen (Main Setup), under “Personal
Information.” See page 90.
I cannot hear the navigation system voice. 1) Ensure that Volume in the SETUP screen ( Main Setup ) is not OFF.
See page 90 .
2) Go to “Basic Settings” in the SETUP screen ( Other), and set Voice
Recognition Tutor to ON . See page 99.
The voice control system is having difficulty recognizing my
voice commands. Ensure that the vents are not blowing
on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page 14). Say “Help” at any
screen to see a list of the applicab le voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destination address, it sounds strange.
What causes this? The basic guidance phrase uses a studio-r
ecorded voice, but the street name
is pronounced by the system using a machine-generated voice.
Consequently, the name may be mispronounced or sound strange at times.
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? Verify the following: The nighttime dash brightness control is not set to
maximum, and
Map Color in SETUP is set to Black for Night. See
Switching Display Mode Manually on page 111.
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Navigation System147
Frequently Asked Questions
Traffic
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The
Map Color in SETUP is set to White for Day.
See Switching Display Mode Manually on page 111 .
How do I change or remove my PIN? Go to “Personal Info rmation” in the SETUP screen ( Main Setup), and
select PIN Number . Select GO Home 1 PIN or GO Home 2 PIN or
Address Book PIN and enter your existing PIN. You then have the choice
to change or remove the PIN. See page 95.
I forgot the PIN for Home. How do I reset it? PINs are optional. See information regarding PINs on page 95. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if your phone is paired, it is in use;
press the
HANG-UP button.
Problem Solution
My FM Traffic is missing and is not displaying properly.
What is wrong? Verify the following:
• FM Traffic relies on a clear FM sign
al. If the radio has poor signal
strength to traffic-broadcasting statio ns, traffic data may not be available.
• Check the traffic icon on the icon bar, and the icon options for traffic. See
page 61.
• It is possible that there is a temporary technical problem with your metropolitan area traffic. You can cal l Honda Customer Service to see if
there is an outage (page 126).
• If the situation persists, see y our Honda dealer for assistance.
Problem
Solution
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148Navigation System
Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation system does not route me the same way I
would go, or the way some other mapping program displays.
Why is this? The navigation system attempts to generate the optimum route. See
Changing the Route Preference
on page 53.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is constantly undergoing revision. See page 128 for
ways to obtain the latest detailed coverage information.
The vehicle position icon is not following the road and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. • The GPS antenna (located in the dashboard) may be blocked by personal
items. For best reception, remove items from the dashboard, such as radar
detectors, cell phones, or loose articles.
• Metallic tinting or other aftermarket devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page 123.
I entered a destination, but the blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my destination. Why is this? Your route has entered an
unverified area. See Unverified Area Routing on
page 101.
The map rotates while I make turns. How can I stop this? Select the North-up map orientation by voice, or by selecting North-up
from the Map menu. See Map Screen on page 54.
Sometimes, I cannot select between the North-up and
Heading-up map orientations. Why is this? The Heading-up map orientation can only be shown in the lower scales
Map Scale on page 66.
While driving to my destination, the “time to go” display
sometimes increases, even th ough I am getting closer. The “Time to go” is based on actual road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual speed to give you a better estimate of
arrival time.
The vehicle position icon on th e map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an in
tersection, the system is un aware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page 123.
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(1/20 - 1 mile scales). See
2013 Pilot

Navigation System149
Frequently Asked Questions
While I drive, my screen s hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.” If yo
u drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on page 70 and 109.
How can I get rid of the white dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
SETUP screen (Other), and set Off-road
Tracking to OFF, then return to the map. See page 109.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page 105.
My elevation (shown when I di splay the current position)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Initialization on page 121.
My elevation is missing on th e “current position” screen.
Why? If the GPS antenna cannot receive signal
s from at least four satellites, the
elevation is not displayed. Try moving the vehicle into an open area. If the
elevation is zero, or below sea level, the elevation is also not displayed.
Problem
Solution
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150Navigation System
Frequently Asked Questions
Updates, Coverage, Map Errors, Limitations
ProblemSolution
When is my city going to beco me part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page 128 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside Nort h America? The system contains maps for the 50 U.S. states, as well as for Canada an d
Puerto Rico. The system will not work in Mexico or overseas. See Map
Coverage on page 128.
Can I play video DVDs in my navigation system? No. The navigation system is designed only to read music discs. The system
cannot read other mapping databases or video DVDs. If you experience any
problems that you cannot resolve, please contact your dealer.
I found some errors in the database. How do I report them? Minor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page 126.
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Navigation System151
Frequently Asked Questions
Display, Accessories
Rear Camera
Miscellaneous Other Questions
Problem Solution
The display appears dim when st arting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifti ng into or out of reverse, you may experience delays when the
screen image switches between the na vigation screen and the rear camera
image. This is normal.
The rear camera image is too da rk or too bright. How do I
adjust the brightness? While the camera image is displayed, use the rotating portion of the
Interface Dial
(knob) to adjust the brightness. This adjustment does not
affect the SETUP screen brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set based on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page 114 (Auto Time Zone).
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only approximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page 114 (Auto Time Zone).
My state does not observe daylight saving time. How do I turn
off this feature? You can turn off this feature. See page 114
(Auto Daylight).
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2013 Pilot

152Navigation System
Frequently Asked Questions
Daylight saving time occurred, but the navigation system did
not change time even though SETUP shows Auto Daylight
is ON . The automatic daylight saving time feature does not work in regions where
the daylight saving time system is not adopted.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the Clock adjustment
screen in SETUP and ensure that Auto
Daylight is ON .
2) The automatic daylight saving time feature does not work in regions
where the daylight saving time system is not adopted.
For more information, see page 114.
The navigation system clock switched by one hour for no
apparent reason. What can cause this? You may be driving near a time zone boundary (see
Auto Daylight on
page 114). See page 114 (Auto Time Zone) for more information.
My battery was disconnected or went dead, and the
navigation system is asking for a code. What do I do? The navigation system supports a VIN-recognition anti-theft system. If the
correct navigation system is installed in the vehicle, you do not need to enter
a code. Press and hold the audio power button for two seconds to resume
system operation. The system may n
eed a few moments to reacquire the
GPS signal.
If another system has been installed in the vehicle, you will need to enter the
5-digit security code.
There should be a card in the glove bo x that contains the 5-digit security
code. If you cannot find it, your dealer can help you out.
I speak a language other than English. Are there any other
languages available for the system? Besides English, you may select Français or Español for your language
setting.
Problem
Solution
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2013 Pilot