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When you select: You can:
Select SourceSYNC USB:
Press OK to access music plugged
into your USB port. You can also plug in
devices to charge them (if supported by your
device). Once connected, the system indexes
any readable media files. (The time required to
complete this depends on the size of the media
content being indexed.) If Autoplay is on, you
can access media files randomly as they are
indexed. If turned off, indexed media is not
available until the indexing process is complete.
SYNC is capable of indexing thousands of
average size media and notifies you if the
maximum indexing file size is reached.
Bluetooth Audio: This is a phone-dependent
feature which allows you to stream music
playing on your Bluetooth-enabled phone.
If supported by your device, you can press
SEEK to play the previous or next track.
SYNC Line In:Press OK to select and play
music from your portable music player over
the vehicle’s speakers.
Note:If you have already connected a device
to the USB port, you cannot access the line in
feature. Some digital media players require
both USB and line in ports to stream data and
music separately.
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When you select: You can:
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications
(if available) and then load the desired
applications through your USB port.
See the web site for more information.
ReturnExit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility,
register your account and set preferences as well as access a
customer representative via an online chat (during certain hours).
Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca for more information.
Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
Excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the other
person but they
cannot hear me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
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USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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INTELLECTUAL PROPERTY RIGHTS:All title and intellectual property
rights in and to the SOFTWARE (including but not limited to any images,
photographs, animations, video, audio, music, text and “applets,”
incorporated into the SOFTWARE), the accompanying printed materials,
and any copies of the SOFTWARE, are owned by MS, Microsoft
Corporation, FORD MOTOR COMPANY, or their affiliates or suppliers.
The SOFTWARE is licensed, not sold. You may not copy the printed
materials accompanying the SOFTWARE. All title and intellectual property
rights in and to the content which may be accessed through use of the
SOFTWARE is the property of the respective content owner and may be
protected by applicable copyright or other intellectual property laws and
treaties. This EULA grants you no rights to use such content. All rights
not specifically granted under this EULA are reserved by MS, Microsoft
Corporation, FORD MOTOR COMPANY, third party software and service
providers, their affiliates and suppliers. Use of any on-line services which
may be accessed through the SOFTWARE may be governed by the
respective terms of use relating to such services. If this SOFTWARE
contains documentation that is provided only in electronic form, you
may print one copy of such electronic documentation.
EXPORT RESTRICTIONS:You acknowledge that the SOFTWARE is
subject to U.S. and European Union export jurisdiction. You agree to
comply with all applicable international and national laws that apply to
the SOFTWARE, including the U.S. Export Administration Regulations,
as well as end-user, end-use and destination restrictions issued by
U.S. and other governments. For additional information, see
http://www.microsoft.com/exporting/.
TRADEMARKS:This EULA does not grant you any rights in connection
with any trademarks or service marks of FORD MOTOR COMPANY, MS,
Microsoft Corporation, third party software or service providers, their
affiliates or suppliers.
PRODUCT SUPPORT:Product support for the SOFTWARE is not
provided by MS, its parent corporation Microsoft Corporation, or their
affiliates or subsidiaries. For product support, please refer to FORD
MOTOR COMPANY instructions provided in the documentation for the
DEVICE. Should you have any questions concerning this EULA, or if you
desire to contact FORD MOTOR COMPANY for any other reason, please
refer to the address provided in the documentation for the DEVICE.
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A
ABS (see Brakes) .....................125
Accessing call history/phone
book during active call .............278
Accessing your media menu
features ......................................293
Accessing your phone menu
features ......................................280
Active call menu options .........278
Advanced menu options ...287, 300
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................287
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................54
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 51
Air cleaner filter ...............188, 246
Air conditioning ..........................94
manual heating and air
conditioning system .................94
Air filter .....................................188
Ambulance packages ..................14
Antifreeze (see Engine
coolant) .....................................177
Anti-lock brake system
(see Brakes) ..............................125
Anti-theft system ........................62
arming the system ....................62
Audio system
Single CD ............................88–89Audio system (see Radio) ...88–89
Automatic transaxle
fluid, adding ............................181
fluid, checking ........................181
fluid, refill capacities ..............244
fluid, specification ..................244
Automatic transmission
driving an automatic
overdrive .................................121
fluid, adding ............................181
fluid, checking ........................181
fluid, refill capacities ..............244
fluid, specification ..................244
Auxiliary input jack (Line in) ....91
Auxiliary powerpoint ................106
B
Battery .......................................185
acid, treating emergencies .....185
how to service ........................185
jumping a disabled battery ....151
maintenance-free ....................185
replacement, specifications ...246
servicing ..................................185
Booster seats ...............................21
Brakelamp
bulb replacement ....................195
Brakes ........................................125
anti-lock ...................................125
anti-lock brake system (ABS)
warning light ...........................125
brake warning light ................125
fluid, checking and adding ....184
fluid, refill capacities ..............244
fluid, specifications .................244
lubricant specifications ..........244
parking ....................................126
shift interlock ..........................123
Bulbs ..........................191, 198, 200
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R
Radio ......................................88–89
Single CD ............................88–89
Radio reception ...........................86
Rear-view camera system .........132
Rear window defroster ...............94
Receiving a text message .........282
Recommendations for
attaching safety restraints for
children ........................................23
Refill capacities for fluids ........244
Relays ................................163–164
Remote entry system
illuminated entry ......................59
locking/unlocking doors ...........58
opening the trunk .....................58
replacing the batteries .......56–57
Reverse sensing system ...........131
Roadside assistance ..................149
Roll stability control .................129
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ..............................35, 38
Safety defects, reporting ..........162
Safety information ....................271
Safety restraints ..............35–36, 38
Belt-Minder® ............................39
extension assembly ..................38
for adults .............................35–36
for children .........................18, 23
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39Safety restraints -
LATCH anchors ...........................26
Safety seats for children ......18, 23
Safety Compliance
Certification Label ....................247
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............259
Seat belts
(see Safety restraints) ...............35
Seats
child safety seats ................18, 23
SecuriLock passive anti-theft
system ..........................................62
Selecting your media source
(USB, Line in, BT audio) .........293
Setting the clock ...................88–89
Snowplowing ...............................14
SOS Post Crash Alert .................45
Spark plugs,
specifications .....................243, 246
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................244
Stability system .........................129
Starting your vehicle ................109
jump starting ..........................151
Steering wheel ............................65
tilting .........................................65
Supplemental Restraint System
(SRS) (see airbags) ....................46
SYNC® customer support ........271
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