Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
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WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which
is subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please
make certain all persons using this system carefully read and follow
instructions and safety information fully.
Appendices313
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A
ABS (see Brakes) .....................125
Accessing call history/phone
book during active call .............278
Accessing your media menu
features ......................................293
Accessing your phone menu
features ......................................280
Active call menu options .........278
Advanced menu options ...287, 300
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................287
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................54
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 51
Air cleaner filter ...............188, 246
Air conditioning ..........................94
manual heating and air
conditioning system .................94
Air filter .....................................188
Ambulance packages ..................14
Antifreeze (see Engine
coolant) .....................................177
Anti-lock brake system
(see Brakes) ..............................125
Anti-theft system ........................62
arming the system ....................62
Audio system
Single CD ............................88–89Audio system (see Radio) ...88–89
Automatic transaxle
fluid, adding ............................181
fluid, checking ........................181
fluid, refill capacities ..............244
fluid, specification ..................244
Automatic transmission
driving an automatic
overdrive .................................121
fluid, adding ............................181
fluid, checking ........................181
fluid, refill capacities ..............244
fluid, specification ..................244
Auxiliary input jack (Line in) ....91
Auxiliary powerpoint ................106
B
Battery .......................................185
acid, treating emergencies .....185
how to service ........................185
jumping a disabled battery ....151
maintenance-free ....................185
replacement, specifications ...246
servicing ..................................185
Booster seats ...............................21
Brakelamp
bulb replacement ....................195
Brakes ........................................125
anti-lock ...................................125
anti-lock brake system (ABS)
warning light ...........................125
brake warning light ................125
fluid, checking and adding ....184
fluid, refill capacities ..............244
fluid, specifications .................244
lubricant specifications ..........244
parking ....................................126
shift interlock ..........................123
Bulbs ..........................191, 198, 200
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Joining two calls
(multiparty/conference call) ....278
Jump-starting your vehicle ......151
K
Keys .............................................56
positions of the ignition .........109
L
Lamps ........................................191
autolamp system .....................198
bulb replacement
specifications chart ................200
daytime running light .............191
fog lamps .....................71–72, 191
headlamps .........................70, 191
headlamps, flash to pass ..........70
high beams ..............................191
interior lamps ...................73, 198
replacing bulbs .......191, 195, 198
LATCH anchors ...........................26
Liftgate ........................................59
Lights, warning and
indicator ......................................79
Loading instructions .................142
Load limits .................................137
Locks
childproof ..................................32
Lubricant specifications ...........244
Lug nuts ....................................242
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................299Mirrors ...................................75–76
fold away ...................................75
side view mirrors (power) .......75
Motorcraft® parts .............201, 246
O
Octane rating ............................113
P
Pairing other phones ................276
Pairing your phone for the first
time ............................................275
Parking brake ............................126
Parts
(see Motorcraft®
parts) .........................................246
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................286
Phone redial ..............................280
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................296
Power distribution box
(see Fuses) ...............................164
Power mirrors .............................75
Powerpoint ................................106
Power steering ..........................136
fluid, checking and adding ....184
fluid, refill capacity ................244
fluid, specifications .................244
Power Windows ...........................74
Privacy information ..................272
Putting a call on/off hold .........278
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R
Radio ......................................88–89
Single CD ............................88–89
Radio reception ...........................86
Rear-view camera system .........132
Rear window defroster ...............94
Receiving a text message .........282
Recommendations for
attaching safety restraints for
children ........................................23
Refill capacities for fluids ........244
Relays ................................163–164
Remote entry system
illuminated entry ......................59
locking/unlocking doors ...........58
opening the trunk .....................58
replacing the batteries .......56–57
Reverse sensing system ...........131
Roadside assistance ..................149
Roll stability control .................129
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ..............................35, 38
Safety defects, reporting ..........162
Safety information ....................271
Safety restraints ..............35–36, 38
Belt-Minder® ............................39
extension assembly ..................38
for adults .............................35–36
for children .........................18, 23
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39Safety restraints -
LATCH anchors ...........................26
Safety seats for children ......18, 23
Safety Compliance
Certification Label ....................247
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............259
Seat belts
(see Safety restraints) ...............35
Seats
child safety seats ................18, 23
SecuriLock passive anti-theft
system ..........................................62
Selecting your media source
(USB, Line in, BT audio) .........293
Setting the clock ...................88–89
Snowplowing ...............................14
SOS Post Crash Alert .................45
Spark plugs,
specifications .....................243, 246
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................244
Stability system .........................129
Starting your vehicle ................109
jump starting ..........................151
Steering wheel ............................65
tilting .........................................65
Supplemental Restraint System
(SRS) (see airbags) ....................46
SYNC® customer support ........271
Index319
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T
Tail lamps
bulb replacement ....................195
Temperature control
(see Climate control) .................94
Text messaging .........................281
Text messaging (sending,
downloading, deleting) .....282, 284
Tilt steering wheel ......................65
Tires ...........................212–213, 235
alignment ................................226
care ..........................................212
changing ..........................235, 237
checking the pressure ............222
inflating ...................................220
label .........................................219
replacing ..................................224
rotating ....................................227
safety practices .......................226
sidewall information ...............215
snow tires and chains ............228
spare tire .................................235
terminology .............................214
tire grades ...............................213
treadwear ........................212, 223
Towing ...............................143–144
recreational towing .................144
trailer towing ..........................143
wrecker ....................................143
Traction control ........................127
Transaxle
fluid, checking and adding
(automatic) .............................181
fluid, refill capacities ..............244
lubricant specifications ..........244
Transmission
brake-shift interlock (BSI) ....123fluid, checking and adding
(automatic) .............................181
fluid, refill capacities ..............244
lubricant specifications ..........244
Trunk
remote release ..........................58
Turn signal ..................................72
U
USB port ......................................93
Using privacy mode ..................278
V
Vehicle Identification Number
(VIN) ..........................................246
Vehicle loading ..........................137
Ventilating your vehicle ...........110
Voice commands in media
mode ..........................................290
Voice commands in phone
mode ..........................................276
W
Warning lights (see Lights) .......79
Washer fluid ......................184–185
Water, Driving through .............146
Windows
power .........................................74
rear wiper/washer .....................69
Windshield washer fluid and
wipers
checking and
adding fluid
......................184–185
replacing wiper blades ...........187
Wrecker towing .........................143
320Index
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