2013 FORD TAURUS service schedule

Wheels and Tires 318
Tire care...........................................318
Using summer tires....................................334
Using snow chains.....................................334
Tire Pressure Monitoring System (TPMS)....................335
Changing a road wheel.................................339
Temporary mobility kit.................................345
Technical specifications.................................353
Wheel lug nut torque..................................353
Capacities and Specifications 354
Part numbers........................................360
Vehicle identification number.............................360
Vehicle certification label................................361
Transmission code designation............................362
Accessories 363
Accessories..........................................363
Ford Extended Service Plan 366
Scheduled Maintenance 370
Normal scheduled maintenance and log.....................375
SYNC389
Pairing your phone for the first time.......................394
911 Assist™.........................................408
Vehicle Health Report..................................411
8Table of Contents
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)

Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with applicable
exhaust emission standards. To make sure that the catalytic converter and
other emission control components continue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By law,
vehicle owners and anyone who manufactures, repairs, services, sells,
leases, trades vehicles, or supervises a fleet of vehicles are not permitted
to intentionally remove an emission control device or prevent it from
working. Information about your vehicle’s emission system is on the
Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult yourWarranty Guidefor complete emission warranty
information.
Fuel and Refueling189
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)

Using your All Wheel Drive (AWD) system
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicles cannot. The AWD system is active
all the time and requires no input from the operator.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Note:When an AWD system fault is present, the warning Check AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front-wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer.
Note:The AWD Off message may also be displayed in the message
center if the AWD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10 minutes. After the engine has
been restarted and the AWD system has adequately cooled, the AWD Off
message will turn off and normal AWD function will return. The AWD Off
message will turn off when the system cools and normal AWD function
returns.
The Power Transfer Unit (PTU) in Taurus SHO™ vehicles does not
require any normal scheduled maintenance. The system is electronically
monitored and notifies the driver of required service by displaying the
message Change AWD/4WD Power Transfer Unit Lube in the information
display. The PTU lube will be more likely to require a fluid change if the
vehicle has experienced extended periods of extreme/severe duty cycle
driving. Do not check or change the PTU lubricant unless the unit has
been submerged in water, shows signs of leakage or a message indicating
required service is displayed. Contact your authorized dealer for service
and to reset the PTU lube life monitor.”
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. If the mini-spare tire
is installed, the AWD system may disable automatically and enter
front-wheel drive only mode to protect driveline components. This
All-Wheel Drive197
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)

TOWING A TRAILER
WARNING:Do not exceed the GVWR or the GAWR specified on
the certification label.
WARNING:Towing trailers beyond the maximum recommended
gross trailer weight exceeds the limit of the vehicle and could
result in engine damage, transmission damage, structural damage, loss
of vehicle control, vehicle rollover and personal injury.
Your vehicle’s load capacity is designated by weight, not by volume, so
you cannot necessarily use all available space when loading a vehicle.
Towing a trailer places an additional load on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. Inspect these
components periodically during, and after, any towing operation.
RECOMMENDED TOWING WEIGHTS
Your vehicle is capable of towing a trailer up to 1000 lb (454 kg) gross
trailer weight with a maximum tongue load of 100 lb (45 kg). Do not tow
with the Taurus SHO; it is not rated to tow a trailer.
ESSENTIAL TOWING CHECKS
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1000 miles (1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. Refer to your
scheduled maintenance information.
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer to theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of the vehicle
load when calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto the bumper or attaches to the
axle. Distribute the trailer load so 10–15% of the total trailer weight is on
the tongue.
248Towing
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to perform
all warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com
These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance263
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the services you
needsection, you may be eligible to participate in the BBB AUTO LINE
program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting before
an impartial person. The arbitrator will consider the testimony provided
and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
266Customer Assistance
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)

GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers that
are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the engine on
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
280Maintenance
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)

Items CapacityFord Part Name or
equivalentFord Part Number /
Ford Specification
3Automatic transmissions that require MERCONLV should only use MERCONLV fluid. Refer
toscheduled maintenance informationto determine the correct service interval. Use of any
fluid other than the recommended fluid may cause transmission damage.4See your authorized dealer for fluid level checking or filling.5Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C946-A (3.5L V6 SHO/2.0L EcoBoost™ engines) or
WSS-M2C945 -A (3.5L V6 engine) and display the API Certification Mark.6Your engine has been designed to be used with Ford engine oil, which gives a fuel economy
benefit while maintaining the durability of your engine.
Using oils other than the one specified can result in longer engine cranking periods, reduced
engine performance, reduced fuel economy and increased emission levels.7Add the coolant type originally equipped in your vehicle.
Capacities and Specifications359
2013 Taurus
Owners Guide gf, 1st Printing
USA(fus)