
USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
Make sure you are using the
manufacturer’s cable.
Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle during
very hot or cold temperatures.
Bluetoothaudio
does not stream.This is a phone
dependent
feature, OR
The device is not
connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
The file may be
corrupted, OR
The song may
have copyright
protection which
does not allow it
to play.Make sure that all song details
are populated.
Some devices require you to
change the USB settings from
mass storage to MTP class.
SYNC431
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1. Begin with the vehicle parked and the radio and portable device are
turned off.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adaptor in one of the two
left A/V input jacks (white or red) inside the center console.
3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab (if there is a CD already
loaded into the system.) Adjust the volume to a comfortable listening
level.
4. Turn the portable music player on and adjust the volume to 1/2 the
volume.
5. Press the lower left corner on the touchscreen. Select the A/V in tab.
(You should hear audio from your portable music player although it
may be low.)
6. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between
the controls.
In order to playback video from your iPodor iPhone(if compatible),
you must have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPodor iPhone, plug the other end into both the RCA jacks and
the USB port.
Note:For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
Troubleshooting
•Do not connect the audio input jack to a line level output. The AIJ
only works correctly with devices that have a headphone output with a
volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace
or recharge the batteries in the portable music player.
•The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
MyFord Touch™ (If Equipped)473
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Calendar
Press the information button, then select Calendar. You can
view the current calendar by day, week or month.
911 Assist™ (If Equipped)
WARNING:Unless the 911 Assist™ setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist™ to make an emergency
call if you can do it yourself. Dial emergency services immediately
to avoid delayed response time which could increase the risk of serious
injury or death after a crash. If you do not hear 911 Assist™ within five
seconds of the crash, the system or phone may be damaged or
non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not becoming a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or
damage the phone which could prevent 911 Assist™ from working
properly.
Note:SYNC911 Assist™ feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911
Assist™ privacy notice later in this section for important information.
Note:If 911 Assist™ is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist™ is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC911 Assist™ works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist™, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
488MyFord Touch™ (If Equipped)
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DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:
•Speech Recognition:If the SOFTWARE includes speech recognition
component(s), you should understand that speech recognition is an
inherently statistical process and that recognition errors are inherent
in the process. Neither FORD MOTOR COMPANY nor its suppliers
shall be liable for any damages arising out of errors in the speech
recognition process.
•
Limitations on Reverse Engineering, Decompilation and
Disassembly:You may not reverse engineer, decompile, or disassemble
nor permit others to reverse engineer, decompile or disassemble the
SOFTWARE, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation.
•Limitations on Distributing, Copying, Modifying and Creating
Derivative Works:You may not distribute, copy, make modifications
to or create derivative works based on the SOFTWARE, except and
only to the extent that such activity is expressly permitted by
applicable law notwithstanding this limitation.
•Single EULA:The end user documentation for the DEVICE and
related systems and services may contain multiple EULAs, such as
multiple translations and/or multiple media versions (e.g., in the user
documentation and in the software). Even if you receive multiple
EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
•
SOFTWARE Transfer:You may permanently transfer your rights under
this EULA only as part of a sale or transfer of the DEVICE, provided you
retain no copies, you transfer all of the SOFTWARE (including all
component parts, the media and printed materials, any upgrades, and, if
applicable, the Certificate(s) of Authenticity), and the recipient agrees to
the terms of this EULA. If the SOFTWARE is an upgrade, any transfer
must include all prior versions of the SOFTWARE.
•Termination:Without prejudice to any other rights, FORD MOTOR
COMPANY or MS may terminate this EULA if you fail to comply with
the terms and conditions of this EULA.
•Security Updates/Digital Rights Management:Content owners use
the WMDRM technology included in your DEVICE to protect their
intellectual property, included copyrighted content. Portions of the
SOFTWARE on your DEVICE use WMDRM software to access
WMDRM-protected content. If the WMDRM software fails to protect
the content, content owners may ask Microsoft to revoke the
SOFTWARE’s ability to use WMDRM to play or copy protected
content. This action does not affect unprotected content. When your
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Emergency Services
Do not rely on any navigation features included in the system to route
you to emergency services. Ask local authorities or an emergency
services operator for these locations. Not all emergency services such as
police, fire stations, hospitals and clinics are likely to be contained in the
map database for such navigation features.
TeleNav Software End User License Agreement
Please read these terms and conditions carefully before you use the
TeleNav Software. Your use of the TeleNav Software indicates that
you accept these terms and conditions. If you do not accept these
terms and conditions, do not break the seal of the package, launch,
or otherwise use the TeleNav Software.
TeleNav may revise this Agreement and the privacy policy at any time,
with or without notice to you. You agree to visit http://www.telenav.com
from time to time to review the then current version of this Agreement
and of the privacy policy.
1.Safe and Lawful Use
You acknowledge that devoting attention to the TeleNav Software may
pose a risk of injury or death to you and others in situations that
otherwise require your undivided attention, and you therefore agree to
comply with the following when using the TeleNav Software: (a) observe
all traffic laws and otherwise drive safely; (b) use your own personal
judgment while driving. If you feel that a route suggested by the TeleNav
Software instructs you to perform an unsafe or illegal maneuver, places
you in an unsafe situation, or directs you into an area that you consider
to be unsafe, do not follow such instructions; (c) do not input
destinations, or otherwise manipulate the TeleNav Software, unless your
vehicle is stationary and parked; (d) do not use the TeleNav Software for
any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful
purposes, or in any manner inconsistent with this Agreement; (e)
arrange all GPS and wireless devices and cables necessary for use of the
TeleNav Software in a secure manner in your vehicle so that they will not
interfere with your driving and will not prevent the operation of any
safety device (such as an airbag).
You agree to indemnify and hold TeleNav harmless against all claims
resulting from any dangerous or otherwise inappropriate use of the
TeleNav Software in any moving vehicle, including as a result of your
failure to comply with the directions above.
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INABILITY TO USE THIS DATA, ANY DEFECT IN THIS DATA, OR THE
BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN
IF NT OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Some States, Territories and Countries do not
allow certain liability exclusions or damages limitations, so to that extent
the above may not apply to you.
Export Control:You agree not to export from anywhere any part of the
Data or any direct product thereof except in compliance with, and with
all licenses and approvals required under, applicable export laws, rules
and regulations, including but not limited to the laws, rules and
regulations administered by the Office of Foreign Assets Control of the
U.S. Department of Commerce and the Bureau of Industry and Security
of the U.S. Department of Commerce. To the extent that any such export
laws, rules or regulations prohibit NT from complying with any of its
obligations hereunder to deliver or distribute Data, such failure shall be
excused and shall not constitute a breach of this Agreement.
Entire Agreement:These terms and conditions constitute the entire
agreement between NT (and its licensors, including their licensors and
suppliers) and you pertaining to the subject matter hereof, and
supersedes in their entirety any and all written or oral agreements
previously existing between us with respect to such subject matter.
Severability:You and NT agree that if any portion of this agreement is
found illegal or unenforceable, that portion shall be severed and the
remainder of the Agreement shall be given full force and effect.
Governing Law:The above terms and conditions shall be governed by
the laws of the State of Illinois, without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations Convention for Contracts for
the International Sale of Goods, which is explicitly excluded. You agree to
submit to the personal jurisdiction of the State of Illinois for any and all
disputes, claims and actions arising from or in connection with the Data
provided to you hereunder.
Government End Users:If the Data is being acquired by or on behalf
of the United States government or any other entity seeking or applying
rights similar to those customarily claimed by the United States
government, this Data is a “commercial item” as that term is defined at
48 C.F.R. (“FAR”) 2.101, is licensed in accordance with this End User
License Agreement, and each copy of Data delivered or otherwise
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SecuriCode keyless entry
system .......................................... 73
SecuriLock passive anti-theft
system .......................................... 77
Selecting your media source
(USB, Line in, BT audio) ......... 420
Sending new text messages ..... 477
Setting a destination ................ 504
Setting a destination
by voice ..................................... 505
Setting the clock ............... 130, 492
Setting your wallpaper ............. 492
Side air curtain ........................... 51
Side-curtain airbags system ....... 51
SIRIUSsatellite radio ..... 130, 458
SIRIUS satellite radio voice
commands ................................. 460
SIRIUS Travel Link ................... 485
SIRIUS Travel Link voice
commands ................................. 486
SOS Post Crash Alert ................. 44
Spark plugs,
specifications ..................... 354, 360
Specification chart,
lubricants ................................... 356
Stability system ......................... 209
Starting your vehicle ................ 179
jump starting .......................... 259
push button start system ....... 177
Steering wheel ............................ 81
controls ...................................... 83
tilting ......................................... 81
Sunshade ................................... 100
Supplemental Restraint System
(SRS) (see airbags) .................... 45Supported media file types ...... 471
Supported player, media
formats and metadata
information ................................ 471
SYNCcustomer support ......... 390
SYNCServices ................. 413, 481
System settings ......................... 494
T
Temperature control
(see Climate control) ...... 142, 144,
146, 148, 501
Temporary mobility kit ............. 345
Text messaging ................. 401, 477
Text messaging (sending,
downloading, deleting) ..... 401, 403
Tilt steering wheel ...................... 81
Tires ........................... 318–319, 339
alignment ................................ 332
care .......................................... 318
changing .......................... 339, 341
checking the pressure ............ 328
inflating ................................... 326
label ......................................... 325
replacing .................................. 330
rotating .................................... 333
safety practices ....................... 332
sidewall information ............... 321
snow tires and chains ............ 334
spare tire ................................. 339
Temporary mobility kit .......... 345
terminology ............................. 319
tire grades ............................... 319
treadwear ........................ 318, 328
Touchscreen features
(climate) .................................... 501
540Index
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