
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
SIRIUS Travel Link (If Equipped and If Activated)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Note:Visit www.siriusxm.com/traffic# and click on Coverage map and
details for a complete listing of all traffic areas covered by SIRIUS Travel
Link.
Note:Neither SIRIUS nor Ford is responsible for any errors or
inaccuracies in the SIRIUS Travel Link services or its use in vehicles.
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Setting 911 Assist On
Press the Information button > Apps > 911 Assist, then select
On.
You can also access 911 Assist by:
•Pressing the Settings icon > Settings > Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
Making a Report
To run a report by touchscreen, touch the Information button >
Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle
Health Report Terms and Conditions, and Privacy Statement - for more
information.
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SETTINGS
Under this menu, you can set your clock, access and make adjustments
to the display, sound and vehicle settings as well as access settings for
specific modes or the help feature.
Clock
Note:The date is set by your vehicle’s GPS; you cannot manually set the
date.
Note:If the battery has been disconnected, the vehicle needs to acquire
a GPS signal to update the clock. Once your vehicle acquires the signal,
it may take a few minutes for the update to display the correct time.
1. Press the Settings icon > Clock.
2. Press + and to adjust the time.
From this screen, you can also make other adjustments, such as 12– or
24–hour mode, activate GPS time synchronization and have the system
automatically update for daylight savings time and new time zones.
You can also turn the outside air temperature display on and off. When
the outside air temperature is displayed, it appears at the top center of
the touchscreen next to the time and date.
Once you update any settings, they are automatically saved.
Display
You can make adjustments to the touchscreen display through the
touchscreen or by pressing the voice button on your steering wheel
controls and when prompted, say “Display settings”.
Press the Settings icon > Display, then select from the following:
Brightnessallows you to make the screen display brighter or dimmer.
Modeallows you to set the screen to a certain brightness or have the
system automatically change based on the outside light level.
•If you select AUTO or NIGHT, you have the options of turning the
display’s Auto Dim feature on or off and changing the Auto Dim
Manual Offset feature.
Edit Wallpaper
•You can have your touchscreen display the default photo or upload
your own.
Uploading Photos for Your Home Screen Wallpaper
Note:You cannot load photos directly from your camera. You must
access the photos from either your USB mass storage device or from an
SD card.
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Navigation Map Updates
Annual navigation map updates are available for purchase through your
dealership, by calling 1-800-NAVMAPS (in Mexico, call
01–800–557–5539) or going to www.navigation.com/ford. You need to
specify the make and model of your vehicle to determine if there is an
update available.
Navigation Voice Commands
When in navigation mode, press the voice button on the
steering wheel control. After the tone, say any of the following
commands:
Navigation System Voice Commands
“Cancel next waypoint”1“Navigation”3
“Cancel route”1“Repeat instruction”1
“Destination”2“Show 3D”
“Destination
“Destination
“Destination favorites” “Show north up”
“Destination home” “Show route”
1
“Destination intersection” “Show turn list”1
“Destination nearest
“Destination nearest POI” “Voice on”
“Destination play nametags” “Voice volume decrease”
“Destination POI” “Voice volume increase”
“Destination POI category” “Where am I?”
“Destination previous destination” “Zoom in”
“Destination street address” “Zoom out”
“Detour”
1“Help”
1These commands are only available when a navigation route is active.
2If you have said the command, “Destination”, you may say any of the
above commands or commands in the following Destination chart.
3If you have said the command, “Navigation”, you may say any of the
above commands or commands in the following Navigation chart.
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HD Radio™ ...............................391
Headlamps
aiming ......................................260
bulb specifications ..................267
flash to pass ..............................89
high beam .................................89
replacing bulbs ...............261–262
Head restraints .........................152
Heated steering wheel ..............436
Heating ..............................141, 143
Help ............................................435
Hill start assist ..........................185
Hood ..........................................247
How to use voice commands ...382
I
Ignition .......................................164
Illuminated visor mirror .............99
Information displays .................108
Inspection/maintenance (I/M)
testing ........................................178
Instrument panel
cleaning ...................................272
cluster ......................................103
Intelligent Access Key ................59
J
Jack ............................................297
positioning ...............................297
storage .....................................297
Joining two calls
(multiparty/conference call) ....341
Jump-starting your vehicle ......225K
Keyless entry system
autolock .....................................75
Keys .......................................58, 79
positions of the ignition .........164
L
Lamps
bulb replacement
specifications chart ................267
fog lamps ...................................92
headlamps, flash to pass ..........89
interior lamps ...........................92
replacing bulbs ...............261–262
LATCH anchors ...........................27
Lights, warning and indicator ..103
Listening to music ....................387
Load limits .................................209
Locks
autolock .....................................75
childproof ..................................32
doors ..........................................72
Lubricant specifications ...........304
Lug nuts ....................................302
M
Making and receiving calls .......409
Manual transmission .................184
fluid capacities ........................304
lubricant specifications ..........304
reverse .....................................185
MAP DVD - Loading and
Unloading ..................................409
Map icons ..................................446
Map mode ..................................444
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Map preferences .......................443
Map updates ..............................448
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................369
Message center .........................108
warning messages ...................112
Mirrors ...................................97, 99
fold away ...................................97
side view mirrors (power) .......97
Moon roof ....................................99
Motorcraftparts ..............268, 307
MyFord Touch™ system ..........377
MyKey ..........................................66
N
Navigation features ...................439
Navigation voice commands ....448
Notifications ..............................421
O
Octane rating ............................171
P
Pairing other phones ........338, 409
Pairing your phone ...................408
Pairing your phone for the
first time ............................337, 408
Parental MyKey programming ...66
Park Assist ................................195
Parking brake ............................188
Parts
(see Motorcraftparts) ...........307Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................348
Phone redial ..............................342
Phone settings ..................413, 432
Phone voice commands ............414
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................366
POI categories ...........................440
Point of Interest (POI) .............440
Power distribution box
(see Fuses) ...............................237
Power door locks ........................72
Power mirrors .............................97
Powerpoint ................................161
Power steering ..........................207
fluid, refill capacity ................304
fluid, specifications .................304
Power Windows ...........................95
Privacy information ..........334, 381
Push button start system .........164
Putting a call on/off hold .........341
Q
Quick touch buttons .................447
R
Radio ..................125, 127, 130, 132
AM/FM .....................................388
Single CD ........125, 127, 130, 132
Radio reception .........................123
Radio voice commands .............390
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Specification chart,
lubricants ...................................304
Stability system .........................191
Starting your vehicle ................166
jump starting ..........................225
push button start system .......164
Steering wheel ............................82
controls ......................................83
tilting .........................................82
Supplemental Restraint System
(SRS) (see airbags) ....................46
Supported media file types ......405
Supported player, media
formats and metadata
information ................................405
SYNCAppLink™ ....................358
SYNCcustomer
support ..............................333, 380
SYNCServices .................356, 415
System settings .........................428
T
Temperature control (see
Climate control) ........141, 143, 436
Text messaging .................344, 411
Text messaging (sending,
downloading, deleting) .....344, 346
Tilt steering wheel ......................82
Tires ...........................277–278, 297
alignment ................................291
care ..........................................277
changing ..........................297, 299
checking the pressure ............287
inflating ...................................285label .........................................284
replacing ..................................289
rotating ....................................291
safety practices .......................290
sidewall information ...............280
snow tires and chains ............292
spare tire .................................297
terminology .............................279
tire grades ...............................278
treadwear ........................278, 287
Touchscreen features
(climate) ....................................436
Towing .......................................215
recreational towing .................216
trailer towing ..........................215
wrecker ....................................215
Traction control ........................189
Traffic, Directions and
Information ................................356
Traffic preferences ...................443
Transmission
brake-shift interlock
(BSI) ........................................182
fluid, checking and adding
(automatic) .............................254
fluid, checking and adding
(manual) .................................254
fluid, refill capacities ..............304
lubricant specifications ..........304
Trunk .....................................77–78
remote release ..........................73
Turn signal ..................................92
U
USB port ....................137–138, 401
Using privacy mode ..................341
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