Driving Hints 277
Economical driving....................................277
Floormats..........................................279
Roadside Emergencies 281
Getting roadside assistance..............................281
Hazard warning flashers................................282
Fuel cut-off switch....................................283
Jump-starting the vehicle...............................283
Customer Assistance 286
Reporting safety defects (U.S. only)........................293
Reporting safety defects (Canada only).....................293
Fuses 294
Changing a fuse......................................294
Fuse specification chart.................................295
Maintenance 303
General information...................................303
Opening and closing the hood............................304
Under hood overview..................................305
Engine oil dipstick....................................307
Engine oil check......................................307
Engine coolant check..................................308
Automatic transmission fluid check........................313
Brake fluid check.....................................317
Power steering fluid check..............................317
Fuel filter...........................................317
Washer fluid check....................................318
Battery.............................................318
Checking the wiper blades...............................320
Changing the wiper blades...............................320
Air filter(s)..........................................321
6Table of Contents
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)
Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
Introduction11
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WINDSHIELD WASHERS
Note:Do not operate the wipers on a dry windshield. This may scratch
the glass, damage the wiper blades or cause the wiper motor to burn out.
Always use the windshield washer before wiping a dry windshield.
Note:Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat.
Press the end of the stalk to
activate the washer.
•A brief press causes a single wipe without washer fluid.
•A quick press and hold causes the wipers to swipe three times with
washer fluid.
•A long press and hold will activate the wipers and washer fluid for up
to 10 seconds.
A wipe will occur a few seconds after washing to clear any remaining
washer fluid.
REAR-WINDOW WIPER AND WASHERS
Rotate the control to select:
2 — Intermittent operation
(shortest pause between wipes).
1 — Intermittent operation (longest
pause between wipes).
0 — Off.
Rotate and hold the control to
either the top or bottom position to activate the rear washer. The control
will return to the 2 or 0 position when you release it.
The rear wiper will automatically turn on to intermittent when you shift
into R (Reverse) if the front wipers are activated. This feature may be
enabled or disabled in the information display.
Wipers and Washers97
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WASHER FLUID CHECK
WARNING:If you operate your vehicle in temperatures below 40°F
(5°C), use washer fluid with antifreeze protection. Failure to use
washer fluid with antifreeze protection in cold weather could result in
impaired windshield vision and increase the risk of injury or accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:The front and rear washer systems are supplied from the same
reservoir.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
CHANGING THE VEHICLE BATTERY
WARNING:Batteries normally produce explosive gases which can
cause personal injury. Therefore, do not allow flames, sparks or
lighted substances to come near the battery. When working near the
battery, always shield your face and protect your eyes. Always provide
proper ventilation.
WARNING:When lifting a plastic-cased battery, excessive pressure
on the end walls could cause acid to flow through the vent caps,
resulting in personal injury and/or damage to the vehicle or battery. Lift
the battery with a battery carrier or with your hands on opposite corners.
WARNING:Keep batteries out of reach of children. Batteries
contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against possible
splashing of acid solution. In case of acid contact with skin or eyes, flush
immediately with water for a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a physician immediately.
318Maintenance
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When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Always dispose of automotive batteries in a responsible manner. Follow
your local authorized standards for disposal. Call your local authorized
recycling center to find out more about recycling automotive batteries.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade
to check for roughness.
Clean the wiper blades with washer fluid or water
applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Press the lock
tab to release the blade and pull the
wiper blade down toward the
windshield to remove it from the arm.
2. Attach the new wiper to the wiper
arm and press it into place until a
click is heard.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
320Maintenance
2013 Flex(471)
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CLEANING THE WINDOWS AND WIPER BLADES
The windows and wiper blades should be cleaned regularly. If the wipers
do not wipe properly, substances on the vehicle’s glass or the wiper
blades may cause squeaking or chatter noise from the blades, and
streaking and smearing of the windshield. To clean these items, follow
these tips:
•The windows may be cleaned with a non-abrasive cleaner such as
MotorcraftUltra-Clear Spray Glass Cleaner.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate in the U.S., or
Premium Quality Windshield Washer Fluid in Canada. Be sure to
replace wiper blades when they appear worn or do not function
properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Note:Do not use sharp objects, such as a razor blade, to clean the inside
of the rear window or to remove decals, as it may cause damage to the
rear window defroster’s heated grid lines.
CLEANING THE INTERIOR
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side airbag system and affect performance of the
side airbag in a collision.
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Removing vehicle from storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
•Check windshield wipers for any deterioration.
•Check under the hood for any foreign material that may have collected
during storage (mice/squirrel nests).
•Check the exhaust for any foreign material that may have collected
during storage.
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) back
and forth to remove rust build-up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks, and fluids are at recommended levels.
•If the battery was removed, clean the battery cable ends and inspect.
Contact your authorized dealer if you have any concerns or issues.
338Vehicle Care
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Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
this book and in theWorkshop Manual.Additional chemicals or additives
not approved by Ford and are not recommended as part of normal
maintenance. Please consult yourWarranty Manualfor complete warranty
information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic and,
by itself, does not necessarily indicate a concern or that the fluid needs to
be changed. However, discolored fluids that also show signs of overheating
and/or foreign material contamination should be inspected immediately by a
qualified expert such as the factory-trained technicians at your dealership.
Your vehicle’s oils and fluids should be changed at the specified intervals or
in conjunction with a repair. Flushing is a viable way to change fluid for
many vehicle sub-systems during scheduled maintenance. It is critical that
systems are flushed only with new fluid that is the same as that required to
fill and operate the system, or using a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six months intervals.
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
386Scheduled Maintenance
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)