ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies281
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Motorcraft part numbers
Component 3.5L V6 Engine 3.5L V6 EcoBoost™
Engine
Engine air filter
elementFA-1884 FA-1884
Battery BXT-65-650 BXT-65-750
Oil filter FL-500-S FL-500-S
Spark Plugs
1SP-520 SP-528
Cabin air filter FP68 FP68
Windshield wiper
bladeWW-2401-PF (driver side)
WW-2201-PF (passenger side)
WW-1201-PF (rear)
1Refer toscheduled maintenance informationfor the appropriate
intervals for changing the spark plugs.
Note:Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraftor equivalent
replacement parts. The customer warranty may be void for any damage
to the engine if such spark plugs are not used.
VEHICLE IDENTIFICATION NUMBER
The vehicle identification number is
located on the driver side
instrument panel.
Please note that in the graphic,
XXXX is representative of your
vehicle identification number.
XXXXXXXXXXXXXXXXX
Capacities and Specifications375
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911 Assist™ ...................... 424, 506
A
ABS (see Brakes) ..................... 224
Accessing and using your USB
port ............................................ 483
Accessing call history/phone
book during active call ............. 412
Accessing your calendar .......... 506
Accessing your media menu
features ...................................... 436
Accessing your phone menu
features ...................................... 414
Accessory delay ........................ 104
Active call menu options ......... 412
Active Park Assist ..................... 230
Adaptive Cruise Control ........... 240
Adding (pairing) a phone ........ 492
Advanced menu options ... 422, 442
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) .............................. 422
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 61
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 56
Air cleaner filter ....... 321–322, 375
Air conditioning ........................ 153
manual heating and air
conditioning system ............... 153All Wheel Drive (AWD),
driving off road ......................... 216
Ambient mood/lighting ............. 511
AM/FM ....................................... 466
Anti-lock brake system (see
Brakes) ...................................... 224
Anti-theft system .................. 86, 89
arming the system .............. 86, 89
disarming a triggered system .. 89
Audio system
Single CD ................ 140, 144, 146
Audio system
(see Radio) ................ 140, 144, 146
Automatic transmission
driving an automatic
overdrive ................................. 210
fluid, adding ............................ 313
fluid, checking ........................ 313
fluid, refill capacities .............. 371
fluid, specification .................. 371
Selectshift (SST) .................... 212
Auxiliary Input Jack ................. 479
Auxiliary input jack (Line in) .. 147
Auxiliary powerpoint ................ 189
A/V inputs .......................... 149, 488
B
Battery ....................................... 318
acid, treating emergencies ..... 318
jumping a disabled battery .... 283
maintenance-free .................... 318
replacement, specifications ... 375
servicing .................................. 318
Blind Spot Information System 249
Blind spot mirror ...................... 519
Booster seats ............................... 22
Index551
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