
HD Radio Reception/Station Troubleshooting
Potential reception issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2–HD7 multicast channels, the
station mutes and stay muted unless it is able
to connect to the digital signal again.
Station blendingWhen a station is first received (aside from
HD2–HD7 multicast stations), the system first
plays the station in the analog version and
then, if receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. This shift from
analog to digital sound or digital back to
analog, is known as “blending”.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all audio
streams and data fields are accurate.
See the following chart for potential station issues.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.Poor time-alignment
by the radio
broadcaster.None - broadcast
issue.
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Potential station issues
Issue Cause Action
Sound fading or
blending in and outThe radio is shifting
between analog and
digital audio.None - reception issue
that may clear up as
you continue to drive.
Audio mute delay
when selecting
HD2/HD3, multicast
preset or direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None - this is normal
behavior. Wait until
the audio is available.
Cannot access
HD2/HD3 multicast
channel when recalling
a preset or from a
direct tuneThe previously stored
multicast preset or
direct tune is not
available in your
current reception area.None - the station is
not available in your
current location.
Text information does
not match currently
playing audioData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequencyData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
HD2–HD7 stations not
found when Scan is
pressed.Pressing Scan disables
HD2–HD7 channel
search.None - this is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos
are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible for the content sent using HD
Radio technology. Content may be changed, added or deleted at any time at
the station owner’s discretion.
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“TUNE”
“SAT 2”
“SAT 2 preset <#>”
“SAT 3”
“SAT 3 preset <#>”
“Help”
SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite radio system includes hardware
and a limited subscription term which begins on the date of sale or lease
of the vehicle. Refer to your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at
1–888–539–7474.
Satellite radio electronic serial number (ESN):You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX). To
access your ESN, press the bottom left corner of the touchscreen, then
SIRIUS > Options > ESN.
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Address book entry default icon(s)indicate the location on
the map of an address book entry. This is the default symbol
shown after the entry has been stored to the Address Book by
any method other than the map. A different icon can be selected
from the 22 icons available; each icon can be used more than once.
Homeindicates the location on the map currently stored as the
home position. Only one entry from the Address Book can be
saved as Home. This icon cannot be changed.
POI (Point Of Interest) iconscan be displayed on the map and
can be turned on or off. There are about 56 subcategories of POIs
that can be selected to be displayed on the map one at a time.
Starting pointindicates the starting point of a planned route.
Waypointsindicates the location of a waypoint on the map. The
number inside the circle is different for each waypoint and
represents the position of the waypoint in the route list.
Destination symbolindicates the ending point of a planned
route.
Next maneuver pointindicates the location of the next turn on
the planned route.
No GPS symbolindicates that insufficient GPS satellite signals
are available for accurate map positioning. This icon may be
intermittently displayed under normal operation in an area with
poor GPS access.
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WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change system
settings or enter data non-verbally (using your hands) while driving.
Stop the vehicle in a safe and legal manner before attempting these
operations. This is important since while setting up or changing some
functions you might be required to distract your attention away from
the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please make
certain all persons using this system carefully read and follow
instructions and safety information fully.
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Distraction Hazard
Any navigation features may require manual (non-verbal) setup.
Attempting to perform such set-up or insert data while driving can
seriously distract your attention and could cause an accident or other
serious consequences. Stop the vehicle in a safe and legal manner before
attempting these operations.
Let Your Judgment Prevail
Any navigation features are provided only as an aid. Make your driving
decisions based on your observations of local conditions and existing
traffic regulations. Any such feature is not a substitute for your personal
judgment. Any route suggestions made by this system should never
replace any local traffic regulations or your personal judgment or
knowledge of safe driving practices.
Route Safety
Do not follow the route suggestions if doing so would result in an unsafe
or illegal maneuver, if you would be placed in an unsafe situation, or if
you would be directed into an area that you consider unsafe. The driver
is ultimately responsible for the safe operation of the vehicle and
therefore, must evaluate whether it is safe to follow the suggested
directions.
Potential Map Inaccuracy
Maps used by this system may be inaccurate because of changes in
roads, traffic controls or driving conditions. Always use good judgment
and common sense when following the suggested routes.
Emergency Services
Do not rely on any navigation features included in the system to route
you to emergency services. Ask local authorities or an emergency
services operator for these locations. Not all emergency services such as
police, fire stations, hospitals and clinics are likely to be contained in the
map database for such navigation features.
TeleNav Software End User License Agreement
Please read these terms and conditions carefully before you use the
TeleNav Software. Your use of the TeleNav Software indicates that
you accept these terms and conditions. If you do not accept these
terms and conditions, do not break the seal of the package, launch,
or otherwise use the TeleNav Software.
TeleNav may revise this Agreement and the privacy policy at any time,
with or without notice to you. You agree to visit http://www.telenav.com
from time to time to review the then current version of this Agreement
and of the privacy policy.
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THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND
THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER
GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE
THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE
COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE,
CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE
DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING
OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU
WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT
GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE
DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE
SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY
REASON WHATSOEVER.
Gracenote 2007
FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
WARNING:Changes or modifications not expressively approved by
the party responsible for compliance could void the user’s authority
to operate the equipment. The term “IC:” before the radio certification
number only signifies that Industry Canada technical specifications were
met.
The antenna used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
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