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Press the voice icon on the steering wheel. When prompted, you
can say:
“BROWSE” within Devices
“Browse”1
“Browse channels”2
“Browse games”2
“Browse CD track list”
“Browse Sirius channel guide”2
“Browse SD card”
“Browse USB”
“Help”
1If you have said “Browse”, you can then say any commands in the
following chart.
2If equipped with SIRIUSsatellite radio
“BROWSE”
“ games”*
“CD track list”
“SD card”
“Sirius channel guide”*
“USB”
“Help”
*If equipped with SIRIUSsatellite radio
For a complete list of “Browse” voice commands, refer toUSB and SD
card voice commandsandBluetooth audio voice commandsin the
following sections.
AM/FM Radio
Press the lower left corner of the touchscreen and then select
theAMorFMtab.
To change between AM and FM, just touch one of the tabs. To change
between AM1/AM AST or the FM/FM1/FM2/FM AST presets, repeatedly
touch the lower left corner of the touchscreen.
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When you select: You can:
OptionsSelect more settings:
Sound Settingsallows you to adjust Bass,
Treble, Midrange, Balance and Fade, THX
Deep note demo (if equipped), DSP (if
equipped), Occupancy mode (if equipped),
and speed compensated volume.
Text Display Settingsallows you to set up
on-screen information displays.
Compression Settingsallows you to access
compression settings.
Media Player Settingsallows you to select
more settings.
Media Player Settings include:
Autoplay On/Off:When on, the system
automatically switches to the media source
when first connected so you can listen to
music that has been indexed. When off, the
system does not automatically switch to the
media source.
Bluetooth Devices:Connect, disconnect,
add or delete a device. Also set a device as
your favorite so the system automatically tries
to connect to it at every ignition cycle.
Gracenote Database Info:View the version
level of the Gracenote Database.
Gracenote Media Management On/Off:
When on, this feature gets metadata
information from the Gracenote Database for
your music files. This overrides information
from your device. The feature default is off.
Gracenote Cover Art Priority:When a USB
or SD media device is inserted, the system
automatically checks the device for cover art
for the currently playing track. If no cover art
is detected, it checks the embedded
Gracenote Database to find a match. If the
default setting is changed to “’Gracenote”,
SYNC first checks the Gracenote Database for
an artwork match, and then checks the
device.
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“USB” or “SD CARD”
“Play music video ”2“Shuffle off”
“Play playlist ” “What’s this?”
“Play podcast ” “Help”
1If you have said you would like to browse your USB or SD card, the
system prompts you to specify what you would like to browse. When
prompted, refer to the following “Browse” chart.
2These commands are only available in USB mode and are
device-dependent.
“BROWSE”
“Album ” “All video podcasts”*
“All albums” “All videos”*
“All artists” “Artist ”
“All audiobooks” “Audiobook ”
“All authors” “Author ”
“All composers” “Composer ”
“All folders” “Folder ”
“All genres” “Genre ”
“All movies”* “Playlist ”
“All music videos”* “Podcast ”
“All playlists” “TV show ”*
“All podcasts” “Video ”*
“All songs” “Video playlist ”*
“All TV shows”* “Video podcast ”*
“All video playlists”* “Help”
*These commands are only available in USB mode and are
device-dependent.
Bluetooth Audio
Your system allows you to stream audio over your vehicle’s speakers from
your connected, Bluetooth-enabled cellular phone.
To access, press the lower left corner on the touchscreen, then
select the BT tab.
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Bluetooth Audio Voice Commands
If you are listening to a Bluetooth audio device, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to a Bluetooth audio device, press the voice
button and, after the tone, say “Bluetooth Audio”, then any of the
commands in the following chart.
Bluetooth audio voice commands
“Next”
“Pause”
“Play”
“Previous”
“Help”
A/V Inputs
Your A/V inputs allow you to connect an
auxiliary audio/video source (game
systems, personal camcorders, etc.) by connecting RCA cords (not
included) to these input jacks. The jacks are yellow, red and white and
are located either behind a small access door on the instrument panel or
in your center console.
You can also use the A/V inputs as an auxiliary input jack (AIJ) to play
music from your portable music player over your vehicle’s speakers. Plug
in your 1/8 in. (3.5 mm) RCA adapter into the two left A/V input jacks
(red and white).
Press the lower left corner of the touchscreen, then, select A/V inputs.
To use the auxiliary input jack feature, make sure that your portable
music player is designed to be used with headphones and that it is fully
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Troubleshooting
•Do not connect the audio input jack to a line level output. The AIJ
only works correctly with devices that have a headphone output with a
volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace
or recharge the batteries in the portable music player.
•The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
PHONE
Hands-free calling is one of the main features of SYNC. Once your phone is
paired, you can access many options using the touchscreen or voice
commands. While the system supports a variety of features, many are
dependent on your cellular phone’s functionality. At a minimum, most
cellular phones with Bluetooth wireless technology support the following
functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
•Phonebook/Caller ID photos
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Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your phone’s
compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
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Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call ” or
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information appears
in the display if it’s available.
Accept the call by pressing Accept on the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by pressing and
holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
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When you select: You can:
PhoneAccess the on-screen numerical pad to enter a
number and place a call.
During an active call, you can also choose to
mute the call, put it on hold, activate privacy
(returns the call to your cellular phone), join
two calls or end the call.
Quick DialSelect and call contacts stored in your
phonebook contacts and call history folder.
Phone BookAccess and call any contacts in your
previously downloaded phone book. The
system will place the entries in alphabetical
categories summarized at the top of the
screen.
To turn on contact picture settings (if your
device supports this feature), press Phone >
Settings > Manage Phonebook > Download
photos from Phonebook > On.
Certain smart phonesmaysupport
transferring street addresses when listed with
phone book contact information. If this
feature is supported, you can select and use
these addresses as destinations and also save
them as favorites.
Call HistoryAccess any previously dialed, received or
missed calls while your Bluetooth-enabled
phone was connected to SYNC. You can also
choose to save these to your Favorites or
Quick Dial.
This is a phone-dependent feature. If your
phone does not support downloading call
history using Bluetooth, SYNC keeps track of
calls made with the SYNC system.
Messagingsend text messages using your touchscreen.
Refer toText messaginglater in this section.
SettingsAccess various phone settings such as
Bluetooth on or off, Manage your Phone Book
and more. Refer toPhone settingslater in
this section.
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