2013 FORD FLEX light

HD Radio Reception/Station Troubleshooting
Potential reception issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2–HD7 multicast channels, the
station mutes and stay muted unless it is able
to connect to the digital signal again.
Station blendingWhen a station is first received (aside from
HD2–HD7 multicast stations), the system first
plays the station in the analog version and
then, if receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. This shift from
analog to digital sound or digital back to
analog, is known as “blending”.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all audio
streams and data fields are accurate.
See the following chart for potential station issues.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.Poor time-alignment
by the radio
broadcaster.None - broadcast
issue.
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2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Photo Display Limitations
Only the photograph(s) which meet the following conditions are
displayed:
•Compatible file formats are as follows: .jpg, .gif, .png, .bmp
•Each file must be 1.5 MB or less.
•Recommended dimensions: 800 x 378
Photographs with extremely large dimensions (i.e., 2048 x 1536) may not
be compatible and appear as a blank (black) image on the display.
Sound
Press Menu > Sound to access settings for:
Sound settings
Bass THX Deep Note Demo*
Treble DSP*
Midrange Occupancy Mode*
Balance and Fade Speed Compensated Volume
*If equipped
Ambient Lighting (If Equipped)
When activated, ambient lighting illuminates footwells and cupholders
with a choice of colors. To access and make adjustments:
1. Press Menu > Vehicle > Ambient Lighting.
2. Touch the desired color.
3. Use the scroll bar to increase or decrease the intensity.
To turn the feature on or off, press the power button.
Rear View Camera (If Equipped)
This menu allows you to access settings for your rear view camera.
Press Menu > Vehicle > Reverse camera, then select from the following
settings
•Rear Camera Delay
•Guideline
•Visual Park Aid Alert
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2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Setting a Destination
Press the green corner of your touchscreen, then the Dest button when
it appears. Choose any of the following:
Destination selections
My Home Street Address
Favorites Intersection
Previous Destinations City Center
Point of Interest (POI) Map
Emergency Previous Starting Point
Freeway Entrance/Exit Latitude/Longitude
1. Enter the necessary information into the highlighted text fields (in
any order). For address destination entry, the Go! button appears
once all the necessary information has been entered. Pressing the Go!
button makes the address location to appear on the map. If you
choose Previous Destination, the last 20 destinations you have
selected appear.
2. Select Set as Dest to make this your destination. You can also choose
to set this as a waypoint (have the system route to this point on the
way to your current destination) or save it as a favorite. Any Avoid
Areas selections are also considered in route calculation.
3. Choose from up to three different types of routes, then select Start
Route.
•Fastest: Uses the fastest moving roads possible.
•Shortest: Uses the shortest distance possible.
•Eco (EcoRoute): Uses the most fuel efficient route.
You can cancel the route or have the system demo the route for you.
Select Route Prefs to set route preferences like avoiding freeways, toll
roads, ferries and car trains as well as to use or not use HOV lanes.
(HOV lanes are High Occupancy Vehicle Lanes also known as carpool or
diamond lanes. These lanes are reserved for people who ride in buses,
vanpools or carpools.)
Note:If Start Route button is not pressed and the vehicle is driven on a
recognized road, the system defaults to the fastest route option and
begins guidance.
During route guidance, the “talking bubble” icon that appears in the
upper right navigation corner (green bar) can be pressed if the user
wants the system to repeat a route guidance instruction. Instructions
decrease with each press.
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USA(fus)

911 Assist™ ...................... 424, 506
A
ABS (see Brakes) ..................... 224
Accessing and using your USB
port ............................................ 483
Accessing call history/phone
book during active call ............. 412
Accessing your calendar .......... 506
Accessing your media menu
features ...................................... 436
Accessing your phone menu
features ...................................... 414
Accessory delay ........................ 104
Active call menu options ......... 412
Active Park Assist ..................... 230
Adaptive Cruise Control ........... 240
Adding (pairing) a phone ........ 492
Advanced menu options ... 422, 442
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) .............................. 422
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 61
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 56
Air cleaner filter ....... 321–322, 375
Air conditioning ........................ 153
manual heating and air
conditioning system ............... 153All Wheel Drive (AWD),
driving off road ......................... 216
Ambient mood/lighting ............. 511
AM/FM ....................................... 466
Anti-lock brake system (see
Brakes) ...................................... 224
Anti-theft system .................. 86, 89
arming the system .............. 86, 89
disarming a triggered system .. 89
Audio system
Single CD ................ 140, 144, 146
Audio system
(see Radio) ................ 140, 144, 146
Automatic transmission
driving an automatic
overdrive ................................. 210
fluid, adding ............................ 313
fluid, checking ........................ 313
fluid, refill capacities .............. 371
fluid, specification .................. 371
Selectshift (SST) .................... 212
Auxiliary Input Jack ................. 479
Auxiliary input jack (Line in) .. 147
Auxiliary powerpoint ................ 189
A/V inputs .......................... 149, 488
B
Battery ....................................... 318
acid, treating emergencies ..... 318
jumping a disabled battery .... 283
maintenance-free .................... 318
replacement, specifications ... 375
servicing .................................. 318
Blind Spot Information System 249
Blind spot mirror ...................... 519
Booster seats ............................... 22
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2013 Flex(471)
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USA(fus)

Brakes ........................................ 223
anti-lock ................................... 224
anti-lock brake system (ABS)
warning light ........................... 224
brake warning light ................ 224
fluid, checking and adding .... 317
fluid, refill capacities .............. 371
fluid, specifications ................. 371
lubricant specifications .......... 371
parking .................................... 224
shift interlock .......................... 214
trailer ....................................... 272
C
Capacities for refilling fluids .... 371
Cargo net ................................... 260
CD .............................. 140, 144, 146
CD player .......................... 138, 482
CD voice commands ................. 482
Cell phone use ............................ 16
Changing a tire ......................... 362
Child safety restraints .......... 29, 31
Child safety seats
attaching with tether straps .... 31
automatic locking mode
(retractor) ................................. 39
LATCH ....................................... 29
Child safety seats - booster
seats ............................................. 22
Cleaning the touchscreen ........ 454
Cleaning your vehicle ............... 330
engine compartment .............. 332
instrument panel .................... 334
interior ..................................... 333
plastic parts ............................ 331
washing .................................... 330
waxing ..................................... 332wheels ...................................... 335
wiper blades ............................ 333
Climate control (see Air
conditioning or Heating) .......... 153
Climate voice commands ......... 520
Clock .................................. 140, 510
Collision Warning System ......... 254
Compass Display ....................... 121
Console ...................................... 192
overhead .................................. 194
rear .......................................... 192
Coolant
checking and adding .............. 308
refill capacities ........................ 371
specifications .......................... 371
Cooler ........................................ 193
Cross Traffic Alert .................... 249
Cruise control ........................... 239
Customer Assistance ................ 281
Ford Extended Service
Plan .................................. 380, 383
Getting assistance outside the
U.S. and Canada ..................... 290
Getting roadside assistance ... 281
Getting the service
you need ................................. 286
Ordering additional owner’s
literature ................................. 292
Utilizing the
Mediation/Arbitration
Program ................................... 290
Customizing your
home screen .............................. 453
D
Defrost ....................... 153, 155, 157
rear window ............................ 161
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Gauges ............................... 110–111
odometer ................................. 121
trip odometer .......................... 121
H
Hazard flashers ......................... 282
HD Radio™ ............................... 469
Headlamps
aiming ...................................... 324
bulb specifications .................. 329
flash to pass .............................. 98
high beam ................................. 98
replacing bulbs ....................... 326
Head restraints ......................... 164
Heating ...................... 153, 155, 157
Help ............................................ 518
Homelink wireless control
system ........................................ 184
Home screen ............................. 453
Hood .......................................... 304
How to use voice commands ... 459
I
Ignition ............................... 196, 370
Illuminated visor mirror ... 107–108
Information displays ................. 117
Infotainment display ................. 457
Inspection/maintenance (I/M)
testing ........................................ 209
Instrument panel
cleaning ................................... 334
cluster ...................................... 111
Intelligent Access Key ................ 63
J
Jack ............................................ 362positioning ............................... 362
storage ..................................... 362
Joining two calls
(multiparty/conference call) .... 412
Jump-starting your vehicle ...... 283
K
Keyless entry system
autolock ..................................... 78
keypad ....................................... 84
locking and unlocking doors .... 85
programming entry code ......... 84
Keys ....................................... 63, 86
positions of the ignition ......... 196
L
Lamps
bulb replacement
specifications chart ................ 329
headlamps, flash to pass .......... 98
interior lamps ......................... 102
replacing bulbs ....................... 326
LATCH anchors ........................... 29
Liftgate .................................. 80–81
Lights, warning and indicator .. 111
Listening to music .................... 465
Loading pictures ....................... 510
Load limits ................................. 261
Locks
autolock ..................................... 78
childproof .................................. 35
doors .......................................... 76
Lubricant specifications ........... 371
Lug nuts .................................... 368
M
Making and receiving calls ....... 492
554Index
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

R
Radio .......................... 140, 144, 146
AM/FM ..................................... 466
Single CD ................ 140, 144, 146
Radio reception ......................... 138
Radio voice commands ............. 474
Rear heated seats ..................... 171
Rear view camera
display ................................ 234, 511
Rear window
defroster .................... 153, 155, 157
Receiving a text
message ............................. 416, 495
Recommendations for
attaching safety restraints for
children ........................................ 24
Refrigerator ............................... 193
Relays ................................ 294–295
Remote entry system
illuminated entry ...................... 79
locking/unlocking doors ........... 76
replacing the batteries ............. 64
Reverse sensing system ........... 229
Roadside assistance .................. 281
Roof rack ................................... 261
Route preferences .................... 526
S
Safety Belt Maintenance ............ 47
Safety belts (see Safety
restraints) .............................. 38, 41
Safety defects, reporting .......... 293
Safety information ............ 404, 454
Safety restraints .............. 38–39, 41Belt-Minder............................. 42
extension assembly .................. 41
for adults ............................. 38–39
for children ......................... 19, 24
inflatable safety belt ................. 45
Occupant Classification
Sensor ........................................ 53
safety belt maintenance ........... 47
seat belt maintenance .............. 47
warning light and chime .......... 42
Safety restraints - LATCH
anchors ........................................ 29
Safety seats for children ...... 19, 24
Safety Compliance
Certification Label .................... 376
Satellite Radio ................... 140, 475
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log ............. 389
SD card ...................... 149, 483, 521
Seat belts (see Safety
restraints) .................................... 38
Seats .......................................... 174
child safety seats ................ 19, 24
climate control ........................ 173
easy access/easyout
feature ..................................... 170
front seats ............... 167–168, 172
heated .............................. 170–171
memory seat ..................... 66, 169
second row seats ............ 174, 178
third row seats ........ 178, 180–181
Second-row power fold seat .... 175
SecuriCode keyless entry
system .......................................... 83
SecuriLock passive anti-theft
system .......................................... 86
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Towing ....................... 269, 274–275
recreational towing ................. 275
Trailer Brake
Controller-Integrated .............. 272
trailer towing .......................... 269
wrecker .................................... 274
Traction control ........................ 225
Traffic, Directions and
Information ................................ 429
Traffic preferences ................... 526
Trailer Brake
Controller-Integrated ................ 272
Trailer sway control .................. 269
Transaxle
fluid, refill capacities .............. 371
lubricant specifications .......... 371
Transmission
brake-shift interlock (BSI) .... 214
fluid, checking and adding
(automatic) ............................. 313
Turn signal ................................ 101
U
USB port ............................ 149, 483
Using privacy mode .................. 412V
Vehicle health report ........ 427, 508
Vehicle Identification Number
(VIN) .......................................... 375
Vehicle loading .......................... 261
Ventilating your vehicle ........... 199
Voice commands in media
mode .......................................... 434
Voice commands in phone
mode .......................................... 410
Voice recognition ...................... 459
W
Warning lights (see Lights) ..... 111
Washer fluid .............................. 318
Water, Driving through ............. 278
Wi-Fi .......................................... 515
Windows
power ....................................... 103
rear wiper/washer ..................... 97
Windshield washer fluid and
wipers .......................................... 96
checking and adding fluid ..... 318
replacing wiper blades ... 320–321
Wrecker towing ......................... 274
558Index
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)