Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada will
not access the system data for any purpose other than as described absent
consent, a court order, or where required by law enforcement, other
government authorities, or other third parties acting with lawful authority.
Other parties may seek to access the information independently of Ford
Motor Company and Ford of Canada. For further privacy information, see
the sections on 911 Assist(if equipped), Vehicle Health Report (if
equipped), and Traffic, Directions and Information (if equipped).
USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and “Listening” appears in
the display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
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Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries
to contact emergency services. If a connected phone is damaged or loses
connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time (about 10 seconds) to cancel the
call. Failure to cancel the call results in SYNC attempting to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
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Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services Quick Tips
PersonalizingYou can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams or
a news category. To learn more, log onto
www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report), wait for the
listening tone, and say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
You can even access your account outside the
vehicle. Just use the number on your phone’s
call history. Traffic and Directions features do
not function properly but information services
and the 411 connect and text message
features are available.
SYNC AppLink™
Note:Your smartphone must be paired and connected to SYNC to access
AppLink.
Note:iPhoneusers need to connect the phone to the USB port in
order to start the application. It is recommended to lock your iPhone
after starting an application.
Note:The AppLink feature is not available if your vehicle is equipped
with the MyFord Touchor MyLincoln Touch™ system.
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Depending on your display type, you can access AppLink from the media
menu, the phone menu, or by using voice commands. Once an app is
running through AppLink, you can control main features of the app
through voice commands and steering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access the SYNC phone menu on-screen.
2. Scroll to Mobile Apps and press OK to access a list of available
applications.
3. Scroll through the list of available applications and press OK to select
a particular app.
4. Once an app is running through SYNC, you can access an app’s menu
by pressing the MENU button to first access the SYNC menu.
5. Select “SYNC-Media” by pressing OK.
6. Scroll until “
then press OK. From here you can access an application’s features,
such as Thumbs up, Thumbs down, etc. For more information, please
visit www.SYNCMyRide.com.
To Access Using the Media Menu
1. Press AUX button on the center console.
2. Press MENU to access the SYNC menu.
3. Select “SYNC-Media” by pressing OK.
4. Then scroll to Mobile Apps and press OK to access a list of available
applications.
5. Scroll through the list of available applications and press OK to select
a particular app.
6. Once an app is running through SYNC, you can access an app’s menu
by pressing the MENU button to first access the SYNC menu.
7. Select “SYNC-Media” by pressing OK.
8. Scroll until “
then press OK. From here you can access an application’s features,
such as Thumbs up, Thumbs down, etc. For more information, please
visit www.SYNCMyRide.com.
To Access Using Voice Commands
1. Press the voice icon.
2. When prompted, say “Mobile Apps”.
3. Say the name of the application after the tone.
4. The app should start. While an app is running through SYNC, you can
press the voice button and speak commands specific to the app, such
as “Play Station Quickmix”. Say “Help” to discover available voice
commands.
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End user notice
MicrosoftWindowsMobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
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General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please make
certain all persons using this system carefully read and follow
instructions and safety information fully.
Distraction Hazard
Any navigation features may require manual (non-verbal) setup.
Attempting to perform such set-up or insert data while driving can
seriously distract your attention and could cause an accident or other
serious consequences. Stop the vehicle in a safe and legal manner before
attempting these operations.
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Cell phone use ............................15
Changing a tire .........................248
Child safety restraints ................26
Child safety seats
attaching with tether straps ....28
automatic locking mode
(retractor) .................................35
LATCH .......................................26
Child safety seats -
booster seats ...............................21
Cleaning your vehicle ...............219
engine compartment ..............221
instrument panel ....................223
interior .....................................222
plastic parts ............................220
washing ....................................219
waxing .....................................221
wheels ......................................224
wiper blades ............................222
Climate control (see Air
conditioning or Heating) ..........113
Clock ............................94, 101, 103
Clutch
fluid ..........................................203
fluid reservoir .........................199
operation while driving ..........148
recommended shift speeds ....148
Console ......................................127
Coolant ......................................200
checking and adding ..............200
recovery reservoir ..................199
refill capacities ........................255
specifications ..........................255
Customer Assistance ................175
Ford Extended Service
Plan ..................................263, 265
Getting assistance outside
the U.S. and Canada ..............184Getting roadside assistance ...175
Getting the service you
need .........................................180
Ordering additional owner’s
literature .................................186
Utilizing the
Mediation/Arbitration
Program ...................................184
D
Defrost .......................................113
rear window ............................116
Dipstick
automatic transmission
fluid ..........................................202
engine oil .................................199
Doors
central unlocking ................61, 64
Driving under special
conditions ..................................147
through water .........................172
E
Electronic message center .........93
Electronic stability control ......156
Emergencies, roadside
jump-starting ..........................177
running out of fuel .................136
Emission control system ..........140
End user license agreement ....328
Engine ........................................254
cleaning ...................................221
coolant .....................................200
idle speed control ...................204
lubrication specifications .......255
refill capacities ........................255
service points ..........................199
Engine block heater .................132
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Receiving a text message .........293
Recommendations for
attaching safety restraints for
children ........................................22
Relays ................................188–189
Remote entry system
illuminated entry ................66–67
locking/unlocking doors ...........62
opening the trunk .....................63
replacing the batteries .............57
Roadside assistance ..................175
S
Safety Belt Maintenance ............40
Safety belts
(see Safety restraints) .........34, 37
Safety defects, reporting ..186–187
Safety information ....................282
Safety restraints ..............34–35, 37
Belt-Minder.............................37
extension assembly ..................36
for adults .............................34–35
for children .........................18, 22
safety belt maintenance ...........40
seat belt maintenance ..............40
warning light and chime ..........37
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ......18, 22
Safety Compliance
Certification Label ....................260
Satellite Radio ...........................103
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............271Seat belts
(see Safety restraints) ...............34
Seats ..........................................124
child safety seats ................18, 22
front seats ...............................122
heated ......................................123
second row seats ....................124
SecuriLock passive anti-theft
system ..........................................69
Selecting your media source
(USB, Line in, BT audio) .........313
Setting the clock .........94, 101, 103
Side air curtain ...........................51
Side-curtain airbags system .......51
SIRIUSsatellite radio .............103
Snowplowing ...............................14
SOS Post Crash Alert .................43
Spark plugs,
specifications .....................254, 258
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................255
Stability system .........................156
Starting your vehicle ................131
jump starting ..........................177
push button start system .......129
Steering wheel ............................72
controls ......................................73
tilting .........................................72
Supplemental Restraint System
(SRS) (see airbags) ....................44
SYNCAppLink™ ....................308
SYNCcustomer support .........282
SYNCServices .........................305
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