When you select: You can:
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications (if
available) and then load the desired
applications through your USB port. Refer to
the web site for more information.
ReturnExit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, please
refer to the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SYNCMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
A lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
SYNC321
2013 Fiesta(fie)
Owners Guide gf, 1st Printing
USA(fus)
USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.Thisisa
phone-dependent
feature, OR
The device is not
connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
The file may be
corrupted, OR
The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
324SYNC
2013 Fiesta(fie)
Owners Guide gf, 1st Printing
USA(fus)
provided, then the terms of this EULA shall apply, except that the MS,
Microsoft Corporation or affiliate entity providing the Supplemental
Component(s) shall be the licensor of the Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
and/or their designated agent reserve the right to discontinue without
liability any Internet-based services provided to you or made available to
you through the use of the SOFTWARE.
•Links to Third Party Sites:The MS SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are not under the control of MS,
Microsoft Corporation, their affiliates and/or their designated agent.
Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
party sites, any links contained in third party sites, or any changes or
updates to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you only
as a convenience, and the inclusion of any link does not imply an
endorsement of the third party site by MS, Microsoft Corporation,
their affiliates and/or their designated agent.
•Obligation to Drive Responsibly:You recognize your obligation to
drive responsibly and keep attention on the road. You will read and
abide with the DEVICE operating instructions particularly as they
pertain to safety and assumes any risk associated with the use of the
DEVICE.
UPGRADES AND RECOVERY MEDIA:If the SOFTWARE is provided
by FORD MOTOR COMPANY separate from the DEVICE on media such
as a ROM chip, CD ROM disk(s) or via web download or other means,
and is labeled “For Upgrade Purposes Only” orFor Recovery Purposes
Onlyyou may install one (1) copy of such SOFTWARE onto the
DEVICE as a replacement copy for the existing SOFTWARE, and use it
in accordance with this EULA, including any additional EULA terms
accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual
property rights in and to the SOFTWARE (including but not limited to
any images, photographs, animations, video, audio, music, text and
“applets,” incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by MS,
Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or
suppliers. The SOFTWARE is licensed, not sold. You may not copy the
printed materials accompanying the SOFTWARE. All title and intellectual
Appendices331
2013 Fiesta(fie)
Owners Guide gf, 1st Printing
USA(fus)
911 Assist™ ..............................301
A
ABS (see Brakes) .....................152
Accessing call history/phone
book during active call .............290
Accessing your media menu
features ......................................313
Accessing your phone menu
features ......................................291
Active call menu options .........290
Advanced menu options ...299, 320
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................299
Airbag supplemental restraint
system ..........................................44
and child safety seats ..............45
description ................................44
disposal ......................................54
driver airbag ..............................44
passenger airbag .......................44
side airbag ...........................44, 50
Air cleaner filter ...............208, 258
Air conditioning ........................113
manual heating and air
conditioning system ...............113
Air filter .....................................199
Ambient mood/lighting ...............80
Ambulance packages ..................14
Antifreeze
(see Engine coolant) ................200
Anti-lock brake system
(see Brakes) ..............................152
Anti-theft system ........................69arming the system ..............69, 71
disarming a triggered system ..71
AppLink™ .................................308
Audio system
Single CD ........................101, 103
Audio system
(see Radio) ........................101, 103
Automatic transmission ............143
fluid, adding ............................202
fluid, checking ........................202
Selectshift (SST) ....................145
Auxiliary input jack (Line in) ..108
Auxiliary powerpoint ................126
B
Battery ...............................199, 204
acid, treating emergencies .....204
jumping a disabled battery ....177
maintenance-free ....................204
replacement, specifications ...258
servicing ..................................204
Booster seats ...............................21
Brakes ........................................152
anti-lock ...................................152
anti-lock brake system (ABS)
warning light ...........................152
brake warning light ................152
fluid, checking and adding ....203
fluid, refill capacities ..............255
fluid, specifications .................255
parking ....................................153
shift interlock ..........................146
C
Capacities for refilling fluids ....255
CD ......................................101, 103
CD player ....................................99
336Index
2013 Fiesta(fie)
Owners Guide gf, 1st Printing
USA(fus)
Receiving a text message .........293
Recommendations for
attaching safety restraints for
children ........................................22
Relays ................................188–189
Remote entry system
illuminated entry ................66–67
locking/unlocking doors ...........62
opening the trunk .....................63
replacing the batteries .............57
Roadside assistance ..................175
S
Safety Belt Maintenance ............40
Safety belts
(see Safety restraints) .........34, 37
Safety defects, reporting ..186–187
Safety information ....................282
Safety restraints ..............34–35, 37
Belt-Minder.............................37
extension assembly ..................36
for adults .............................34–35
for children .........................18, 22
safety belt maintenance ...........40
seat belt maintenance ..............40
warning light and chime ..........37
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ......18, 22
Safety Compliance
Certification Label ....................260
Satellite Radio ...........................103
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............271Seat belts
(see Safety restraints) ...............34
Seats ..........................................124
child safety seats ................18, 22
front seats ...............................122
heated ......................................123
second row seats ....................124
SecuriLock passive anti-theft
system ..........................................69
Selecting your media source
(USB, Line in, BT audio) .........313
Setting the clock .........94, 101, 103
Side air curtain ...........................51
Side-curtain airbags system .......51
SIRIUSsatellite radio .............103
Snowplowing ...............................14
SOS Post Crash Alert .................43
Spark plugs,
specifications .....................254, 258
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................255
Stability system .........................156
Starting your vehicle ................131
jump starting ..........................177
push button start system .......129
Steering wheel ............................72
controls ......................................73
tilting .........................................72
Supplemental Restraint System
(SRS) (see airbags) ....................44
SYNCAppLink™ ....................308
SYNCcustomer support .........282
SYNCServices .........................305
340Index
2013 Fiesta(fie)
Owners Guide gf, 1st Printing
USA(fus)