Page 360 of 378

Phone issues
Issue Possible
cause(s)Possible solution(s)
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
•Remove any pictures or
special ring tones associated
with the missing contact.
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
SYNC®359
2013 F-650/750(f67)
Owners Guide gf, 2nd Printing, March 2013
USA(fus)
Page 361 of 378

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
360SYNC®
2013 F-650/750(f67)
Owners Guide gf, 2nd Printing, March 2013
USA(fus)
Page 373 of 378

911 Assist™ ..............................338
A
ABS (see Brakes) .....................148
Accessing call history/phone
book during active call .............328
Accessing your media menu
features ......................................350
Accessing your phone menu
features ......................................329
Active call menu options .........328
Advanced menu options ...336, 357
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................336
Air cleaner filter ...............236, 280
Air conditioning ..........................88
manual heating and air
conditioning system .................88
Air filter .............................236, 280
Air suspension ...........................171
Antifreeze (see Engine
coolant) .....................................219
Anti-lock brake system
(see Brakes) ..............................148
AppLink™ .................................346
Audio system
Single CD ............................79–80
Audio system (see Radio) ...79–80
Automatic transmission ....136–137
fluid, adding ............................223
fluid, checking ........................223
fluid, refill capacities ..............277
fluid, specification ..................264
Auxiliary input jack (Line in) ....82Auxiliary powerpoint ................101
Axle ............................143, 207, 226
lubricant specifications ..........264
refill capacities ........................277
B
Battery .......................................233
acid, treating emergencies .....233
jumping a disabled battery ....185
maintenance-free ....................233
replacement, specifications ...280
servicing ..................................233
Booster seats ...............................31
Brakelamp
bulb replacement ....................239
Brakes ........................147–148, 208
adjustment ..............................211
anti-lock ...................................148
anti-lock brake system (ABS)
warning light ...........................148
brake warning light ................148
fluid, checking and adding ....229
fluid, specifications .................264
parking ....................158, 161, 211
shift interlock ..........................136
trailer .......................................176
Bulbs ..........................................241
C
Catalytic converter
(see Emission control) .............213
CD ..........................................79–80
CD player ....................................77
Cell phone use ............................12
Child safety seats
attaching with tether straps ....36
LATCH .......................................36
372Index
2013 F-650/750(f67)
Owners Guide gf, 2nd Printing, March 2013
USA(fus)