Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
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If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
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Vehicle Health Report options
Run Report?Press OK for SYNC to run a health report of
your vehicle’s diagnostic systems and send the
results to Ford where it is combined with
scheduled maintenance information, open
recalls and other field service actions and
unserviced vehicle inspection items from your
authorized dealer.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates
to Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle Health Report
Terms and Conditions, and Privacy Statement - for more information.
SYNC Services: Traffic, Directions & Information (TDI)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeeUsing SYNC
with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:
The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
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SYNC AppLink™
Note:This feature is only available in the United States.
Note:Your smartphone must be paired and connected to SYNC to access
AppLink.
Note:iPhone users need to connect the phone to the USB port in order
to start the application. It is recommended to lock your iPhone after
starting an application.
Note:The AppLink feature is not available if your vehicle is equipped
with the MyFord Touch or MyLincoln Touch system.
Depending on your display type, you can access AppLink from the media
menu, the phone menu, or by using voice commands. Once an app is
running through AppLink, you can control main features of the app
through voice commands and steering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access the SYNC phone menu on-screen.
2. Scroll to Mobile Apps and pressOKto access a list of available
applications.
3. Scroll through the list of available applications and pressOKto
select a particular app.
4. Once an app is running through SYNC, you can access an app’s menu
by pressing theMENUbutton to first access the SYNC menu.
5. Select “SYNC-Media” by pressingOK.
6. Scroll until “
Menu), then pressOK.From here, you can access an application’s
features, such as Thumbs up, Thumbs down, etc. For more
information, please visit www.SYNCMyRide.com.
To Access Using the Media Menu
1.PressAUXbutton on the center console.
2. Press MENU to access the SYNC menu.
3. Select “SYNC-Media” by pressingOK.
4. Then scroll to Mobile Apps and pressOKto access a list of available
applications.
5. Scroll through the list of available applications and pressOKto
select a particular app.
6. Once an app is running through SYNC, you can access an app’s menu
by pressing theMENUbutton to first access the SYNC menu.
7. Select “SYNC-Media” by pressingOK.
8. Scroll until “
Menu), then pressOK.From here, you can access an application’s
features, such as Thumbs up, Thumbs down, etc. For more
information, please visit www.SYNCMyRide.com.
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Vehicle Health Report and SYNC Services (Traffic, Directions and
Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may
have the wrong
VIN (vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the report
on the website, or
I receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated
on the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
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SETTINGS
Press to select any of the following:
•Clock
•Display
•Sound
•Vehicle
•Settings
•Help
HOME
Press to access your home screen. Depending on your vehicle’s option
package and software, your screens may vary in appearance from the
descriptions in this section. Your features may also be limited depending
on your market. Check with your authorized dealer for availability.
INFORMATION
Press to select any of the following:
•SYNC Services
•SIRIUS Travel Link
•Alerts
•Calendar
•SYNC Apps
If the icon is yellow, seeAlertsin theInformationsection of this
chapter.
ENTERTAINMENT
Press to select any of the following:
•AM
•FM
•SIRIUS
•CD
•USB
•BT Stereo
•SD Card
•A/V In
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Scan
Touch this button to hear a brief sampling of channels.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set Category for Seek/Scanallows you to select a category of music
you would like to search for. You can then choose to either seek or scan
for the stations playing that category.
Parental Lockoutallows you to lock and unlock channels, change or
reset your PIN or unlock all channels. To use this feature, you need your
initial PIN, which is 1234.
Artist/Title/Team Alertsallows you to select Artists, Titles and Teams
that you would like the system to alert you to when they are playing on
other channels. PressEdit Alertsto delete or turn off alerts. You can
also set all alerts to on or off. When an alert appears on the screen, you
can choose to Tune to the channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event, you can save your favorite
teams so that the system can alert you when they are playing on a
satellite radio channel.
Note:SIRIUS does not support the Alert feature on all channels. Ford
Motor Company shall not be responsible for Alert feature variation.
Electronic Serial Number (ESN)is required when communicating
with SIRIUS about your account.
Direct Tune
Touch this button to manually enter the desired satellite channel
number. TouchEnterwhen you are done.
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Browse
Touch this button to view a list of all available stations. Scroll to see
more categories. Touch the station you want to listen to.
TouchSkipif you want to skip this channel.
TouchLockif you do not want anyone to listen to this channel.
TouchTi t l eorArtistto see song and artists on other stations.
Satellite Radio Voice Commands
If you are listening to SIRIUS satellite radio, press the voice
button on the steering wheel control. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUS satellite radio, press the voice button
and, after the tone, say “Sirius”, then any of the commands in the
following chart.
“SIRIUS”
“Sirius <0–223>” “SAT 3”
“
“Preset <#>” “SAT preset <#>”
“SAT” “Sirius off”
“SAT 1” “Sirius on”
“SAT 1 preset <#>” “Sports game”
*
“SAT 2” “Tune”**
“SAT 2 preset <#>” “Help”
*If you have said, “Sports game”, see the following “Sports game” chart.
**If you have said, “Tune”, see the following “Tune” chart.
“SPORTS GAME”
“Tune to the
“Tune to the
“Tune to the
“Tune to the
“Help”
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