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SYNC Services Quick Tips
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
SIRIUS Travel Link (If Equipped and If Activated)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
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911 Assist(If Equipped)
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:The SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, either a voice message
plays or a display message/icon comes on (or both) when the vehicle is
started after a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
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Setting 911 Assist On
Press the Information button > Apps > 911 Assist, then select
On.
You can also access 911 Assist by:
•Pressing the Settings icon > Settings > Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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Media Player
Press the Settings icon > Settings > Media Player, then select from the
following:
Media Player
AutoplayWith this feature on, the system automatically
switches to the media source upon initial
connection and you can listen to music which
has already been randomly indexed during
the indexing process. With this feature off,
the system does not automatically switch to
the inserted media source.
Bluetooth DevicesSelect to connect, disconnect, add or delete a
device. You can also set a device as your
favorite so that the system automatically
attempts to connect to that device at every
ignition cycle.
GracenoteDatabase
InfoAllows you to view the version level of the
Gracenote Database.
GracenoteMgmtWith this feature on, metadata information is
pulled from the Gracenote Database for your
music files. This overrides information from
your device. This feature defaults to off.
Cover Art PriorityWith this feature on, cover art is pulled from
the Gracenote Database for your music files.
This overrides any art from your device. This
feature defaults to Media Player.
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Phone Settings
Press the Settings icon > Settings > Phone, then select from the
following:
Phone
Bluetooth DevicesConnect, disconnect, add or delete a device,
as well as save it as a favorite.
BluetoothTurn Bluetooth on and off.
Do Not DisturbHave all calls go directly to your voice mail
and not ring inside the vehicle. With this
feature turned on, text message notifications
are also suppressed and do not ring inside the
vehicle.
911 AssistTurn 911 Assist on and off. See911 Assistin
theSYNC applications and servicessection.
Phone RingerSelect the type of notification for phone calls
- ring tone, beep, text to speech, or have it be
silent.
Text Message
NotificationSelect the type of notification for text
messages - alert tone, beep, text to speech, or
have it be silent.
Internet Data
ConnectionIf compatible with your phone, you can make
adjustments to your internet data connection.
Select to make your connection profile with
the PAN (personal area network) or to turn
off your connection. You can also choose to
make adjustments to your settings or have the
system always connect, never connect when
roaming or query on connect. Press ? for
additional information.
Manage PhonebookAccess features, such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Roaming WarningHave the system alert you when in Roaming
mode.
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Wireless & Internet
USB Mobile
BroadbandInstead of using Wi-Fi, your system can also
use a USB mobile broadband connection to
access the internet. (You must activate your
mobile broadband device on your PC prior to
connecting it to the system.) This screen
allows you to set up what is your typical area
for your USB mobile broadband connection.
(USB mobile broadband settings may not be
displayed if the device is already activated.)
You can select the following: Country, Carrier,
Phone Number, User Name and Password.
Bluetooth SettingsShows you what device is currently paired
with the system as well as giving you your
typical Bluetooth options to connect,
disconnect, set as favorite, delete and add
device. Bluetooth is a registered trademark of
the Bluetooth SIG.
Prioritize
Connection MethodsChoose your connection methods and change
them as needed. You can select to Change
Order and have the system either always
attempt to connect using a USB mobile
broadband or using Wi-Fi.
The Wi-Fi CERTIFIED Logo is a
certification mark of the Wi-Fi Alliance.
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Lane change indicator
(see Turn signal) ........................92
LATCH anchors ...........................30
Lights, warning and indicator ..105
Listening to music ....................480
Loading instructions .................250
Load limits .................................244
Locks
autolock .....................................75
childproof ..................................36
doors ..........................................74
Lubricant specifications ...........386
Lug nuts ....................................383
Lumbar support, seats .............163
M
Making and receiving calls .......502
MAP DVD - Loading and
Unloading ..................................502
Map icons ..................................541
Map mode ..................................539
Map preferences .......................538
Map updates ..............................543
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................459
Message center .................110–111
warning messages ...................123
Mirrors .................................97, 101
fold away .............................98–99
programmable memory ............65
side view mirrors (power) .......97
signal .........................................99
Moon roof ..................................102
Motorcraftparts ..............339, 392MyFord Touch™ system ..........469
MyKey ..........................................69
N
Navigation features ...................533
Navigation voice commands ....543
Notifications ..............................514
O
Octane rating ............................195
P
Pairing other phones ........429, 502
Pairing your phone ...................501
Pairing your phone for
the first time .....................428, 501
Parental MyKey programming ...69
Parking brake ............................227
Parts
(see Motorcraftparts) ...........392
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................439
Phone redial ..............................433
Phone settings ..................505, 526
Phone voice commands ............507
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................457
POI categories ...........................535
Point of Interest (POI) .............535
Power deployable running
boards ........................................257
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