
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers. The Lincoln
Maintenance Protection Plan is honored at authorized Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil Life Monitor™
Your vehicle is equipped with an Intelligent Oil Life Monitor™ that
determines when the engine oil should be changed based on how your
vehicles is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED in the message center. The following
table is intended to provide examples of vehicle use and its impact on
engine oil change intervals; it is provided as a guideline only. Actual
engine oil change intervals will depend on several factors and will
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Miles (km) Vehicle use and examples
7500-10000
(12000-16000)Normal
– Normal commuting with highway driving
– No, or moderate, load/towing
– Flat to moderately hilly roads
– No extended idling
5000-7499
(8000-11999)Severe
– Moderate to heavy load/towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999
(4000-7999)Extreme
– Maximum load/towing
– Extreme hot or cold operation
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message
appearing in the message center.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
message center and perform services listed in the
Normal Scheduled Maintenance chart
Inspect frequently,
service as requiredInspect and lubricate U-joints
See axle maintenance items underExceptions
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
Focus)
Every 60,000 miles
(96,000 km)Change manual transmission fluid
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EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed
below:
Normal vehicle axle maintenance:Rear axles and power take-off
(PTO) units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be
changed every 3,000 miles (4,800 km) or three months, whichever comes
first. This interval can be waived if the axle is filled with 75W140
synthetic gear fluid meeting Ford specification WSL-M2C192-A, part
number F1TZ-19580-B or equivalent. Add friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles (refer toTechnical specificationsin theCapacities and
Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100,000 miles (160,000 km). Rear axle fluid change may be waived
if the axle was filled with 75W140 synthetic gear fluid meeting Ford
specification WSL-M2C192-A, part number FITZ-19580-B or equivalent.
Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles. The axle fluid should be changed anytime the axle has been
submerged in water
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Class A Motorhome:Change brake fluid every two years.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5,000 miles (8,000 km).
If the available API “SM” or “SN” oils are not available, then the oil
change service interval is 3,000 mile (4,800 km).
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2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent back
to your vehicle. After the route download is complete, the phone call
is automatically ended. You then receive audible and visual driving
instructions as you travel towards you destination.
3. While on an active route, you can select or say “Route Summary” or
“Route Status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
Disconnecting from SYNCServices
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services Quick Tips
PersonalizingYou can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. To
learn more, log onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report), wait for the
listening tone, and say your voice command.
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Potential satellite radio reception issues
Antenna obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and the audio system
may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS troubleshooting tips
Radio Display Condition Possible Action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureInternal module or
system failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
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SIRIUS troubleshooting tips
Radio Display Condition Possible Action
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUS Satellite Radio.Call SIRIUS at
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available All the channels in the
selected category are
skipped or locked.Using the channel
guide, unlock or
unskip the channels.
Subscription Updated SIRIUS has updated
the channels available
for your vehicle.No action required.
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When you select: You can:
Traffic Preferences Choose how you want the system to handle
traffic problems along your route.
Automatic: Have the system reroute you to
avoid traffic incidents that develop and impact
the current route (no notification is
provided).
Manual: Have the system always provide a
traffic alert notification for traffic incidents
along the planned route. You have a choice to
accept or ignore the notification before the
route deviation is made.
Turn on certain, or all, traffic icons on the
map (road work, incidents, accidents, closed
roads, etc.).
Avoid Areas Choose areas which you want the system to
avoid when calculating a route for you. Press
Add to select a category.
Once you make a selection, the system tries
to avoid the area(s) if possible for all routes.
To delete a selection, choose the listing on the
screen; when the screen changes to Avoid
Areas Edit, press Delete at the bottom right
of the screen.
Map Mode
Press the green bar in the upper right area of the touchscreen to view
map mode. Map mode shows advanced viewing comprised of both 2D
city maps as well as 3D landmarks (when available).
2D city mapsshow detailed outlines of buildings, visible land use and
land elements and detailed railway infrastructure for the most essential
cities around the globe. These maps also contain features such as town
blocks, building footprints, and railways.
3D landmarksappear as clear, visible objects which are typically
recognizable and have a certain tourist value. The 3D landmarks appear
in 3D map mode only.
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