
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
4 — Trailer tow battery charge relay
5 — Fuel pump relay
6 — Electronic fan 1 relay
7 — Rear window defroster/heated
mirror relay
8 — Electronic fan 3 relay
9 — Run/start relay
10 — Rear air suspension relay
11 40A** Power running board
12 40A** Run/start relay
13 30A ** Starter relay
14 40A** Electronic fan
15 — Not used
16 40A** Electronic fan
17 — Not used
18 30A** Trailer brake
19 60A** Rear air suspension relay feed
20 20A** 4x4 module
21 30A** Trailer tow battery charge relay
22 30A** Passenger power seat
23 — A/C clutch relay
24 — Trailer tow park lamp relay
25 — Not used
26 — Not used
27 20A* 4x4
28 25A* Trailer tow park lamp relay
29 20A* Backup lamps, Integrated wheel
end solenoid
30 10A* A/C clutch relay
31 — Not used
32 40A** Blower motor relay
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
33 40A** 110 volt AC power point
34 30A** Auxiliary blower motor
35 30A** Powertrain control module relay
36 30A** Power liftgate
37 — Trailer tow left hand stop/turn
relay
38 — Trailer tow right hand stop/turn
relay
39 — Backup lamps relay
40 — Electronic fan 2 relay
41 10A* Powertrain control module
keep-alive power
42 — Not used
43 5A* Brake on/off switch
44 20A* Fuel pump relay
45 25A* Trailer tow stop/turn lamps relay
46 — Not used
47 — Not used
48 30A** Rear air suspension module
49 — Not used
50 30A** Front wiper motor relay
51 40A** Rear window defroster/heated
mirror relay
52 10A* Anti-lock brake system run/start
feed
53 10A* Rear air suspension module
54 — Not used
55 5A* Fuel pump relay coil run/start
feed
56 30A* Passenger compartment fuse
panel R/S feed
57 10A* Blower motor relay coil
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
58 15A* Trailer tow backup lamps
59 15A* Heated mirrors
60 — Not used
61 — Fuel pump diode
62 — Not used
63 25A** Electronic fan
64 30A** Moon roof
65 20A** Auxiliary power point
(instrument panel)
66 20A** Auxiliary power point (rear of
center console)
67 40A** Front row climate controlled
seats
68 60A** Anti-lock brake system valves
69 60A** Anti-lock brake system pump
70 30A** Third row power fold seat
71 20A** Auxiliary power point/cigar
lighter
72 20A** Auxiliary power point (right rear
quarter panel)
73 — Not used
74 30A** Driver power seat
75 20A* Vehicle power 1 – powertrain
control module
76 20A* Vehicle power 2 – powertrain
control module
77 15A* Vehicle power4–ignition coils
78 — Not used
79 20A* Vehicle power 3 – powertrain
control module
80 — Not used
81 — Not used
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GENERAL INFORMATION
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
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Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine and
emission system protection standards and fuel
economy requirements of the International Lubricants
Specification Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile manufacturers.
1. Check the engine oil level.
2. If the engine oil level is not within the normal range, add engine oil
that meets Ford specifications. SeeCapacities and Specificationsfor
more information. Remove the engine oil filler cap and use a funnel to
pour the engine oil into the opening.
3. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
4. Install the dipstick and ensure it is fully seated.
5. Fully install the engine oil filler cap by turning the filler cap clockwise
until three clicks are heard or until the cap is fully seated.
ENGINE COOLANT CHECK
Checking the Engine Coolant
When the engine is cold, check the concentration and level of the engine
coolant at the intervals listed in theScheduled Maintenance Information.
Note:Make sure that the level is between the MIN and MAX marks on
the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
MAX mark.
Note:If the level is at the MIN mark, below the MIN mark, or empty,
add coolant immediately. SeeAdding Engine Coolantin this chapter.
The coolant concentration should be maintained within 48% to 50%, which
equates to a freeze point between -30 degrees Fahrenheit (-34 degrees
Centigrade) and -34 degrees Fahrenheit (-37 degrees Centigrade).
Note:For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300-ROB75240 available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
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POWER STEERING FLUID CHECK
Check the power steering fluid. Refer toscheduled maintenance
information.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the reservoir. It should be between the MIN
and MAX lines. Do not add fluid if the level is in this range.
5. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the range between the MIN and MAX lines. Be
sure to put the cap back on the reservoir. Refer to theCapacities and
Specificationschapter for the proper fluid type.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:The front and rear washer systems are supplied from the same
reservoir.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
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If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the
engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
•Note:If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle trim is
eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and radio settings must be reset once the battery is
reconnected.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade
to check for roughness.
Clean the wiper blades with washer fluid or water
applied with a soft sponge or cloth.
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