2013 FORD EXPEDITION phone

8.UP/DOWN:
•For DVD: Navigation button, you can use this button to move the
select bar to items among the menu or file list.
•For TV: Use these buttons to advance to the next higher or lower
channel.
•For OSD: Increase or decrease the setting of selected item.
9.LEFT/RIGHT:Navigation button; you can use this button to move the
select bar to one of the items in the menu or file list.
10.ENTER:Makes a selection or begins playback of the disc.
11.TITLE:Navigate the title menu included in the disc.
12.SUBTITLE:If the current disc has different subtitles options,
pressing this button brings up the menu. Press this button repeatedly
until you have reached your desired subtitles option.
13.Numbers:Decimal numbers: 0 to 9.
14.CLR:Press this button to clear any incorrect numeric input from the
number keypad.
15.P L AY:Press this button to play a disc that is inserted into the DVD
Player.
16.STOP:Stop playing the movie or songs.
•Pressing STOP once, then PLAY, resumes disc playback.
•Pressing STOP twice, then PLAY, resumes from the beginning of
the disc.
17.PAUSE:Press this button to pause the playback of the CD or DVD.
18.FR (Fast Rewind):Press this button to search disc backward
continuously. There are five speed options to choose: 2X, 4X, 8X, 16X,
and 32X.
19.FF (Fast Forward):Press this button to search disc forward
continuously. There are five speed options to choose: 2X, 4X, 8X, 16X,
and 32X.
20.SETUP:Navigate the Setup Menu. Refer toHow to use the DVD
on-screen display (OSD) menufor more information.
21.EJECT:Eject or load a disc.
22.TV-Monitor B
*:Transmit IR codes for TV mode of Monitor B.
23.DVD-Monitor B:Transmit IR codes for DVD mode of Monitor B.
24.SOUND AROUND SELECT
*:Select a FM transmitter channel.
25.PIX:Each time the button is pressed, the picture adjustment OSD,
cycles through bars for BRIGHTNESS, CONTRAST, SATURATION,
HUE, SHARPNESS, IR HEADPHONE, and RESET. Once the desired
adjustment bar is displayed, use the UP/DOWN button to adjust the
setting. The bar display automatically disappears if no adjustments are
made within six seconds or if any button is pressed.
134Audio System
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

Connecting an MP3 Device
Connecting an MP3 Device to Your DVD-headrest Module via USB
Plug the MP3 Dock Connector to USB cable into a high-power USB port
on your DVD-headrest module, and then connect the other end to the
player.
See the documentation that came with your device for more information.
Charging the MP3 Player Battery
Connect the device to the USB port on your DVD-headrest module. The
DVD-headrest module must be turned on. Depending on the device, it
may or may not charge when connected to the USB port.
Note:Not all devices are able to charge when connected to the USB
port.
Connecting an MP3 Device to Your DVD-headrest Module via A/V
Cable
1. Connect the device using an A/V cable to the headphones port .
Note: Use the A/V cable made specifically for the device. Other
similar RCA-type cables might not work.
2. Connect the video and audio connectors to the AV-IN ports on your
DVD-headrest module, matching the yellow, red and white
connectors to the appropriate jacks.
Troubleshooting
Symptom Possible Cause
Device does not power
on•Vehicle ignition is not turned on.
•Batteries not installed in remote control.
IR sensor inoperative•Batteries in remote control are not working.
•Remote sensor eye is blocked.
•The infrared transmitter is affixed over the
sensor eye of the component to be controlled.
Disc does not play•The disc was inserted backward.
•The disc is defective. Try another disc.
•The disc is not compatible with the
entertainment system.
•The device code and disc region code do not
match. This device is set to Region 1.
142Audio System
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

Symptom Possible Cause
Disc plays, but then
stops immediately•The disc is dirty and needs cleaning.
•Condensation has formed inside the device.
Allow the player to dry out.
No picture•The signal source is not connected.
•The setting may be in the wrong status.
Match the monitor mode with the source
correctly.
Distorted picture•The disc may be dirty. Check the disc for
fingerprints and clean with a soft cloth, wiping
from center to edge.
•Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
Cannot advance
through a movie•You cannot advance through the opening
credits and warning information that appears
at the beginning of movies because the disc is
programmed to prohibit that action.
No sound or distorted
sound•The DVD player is not connected properly,
or cables are not securely inserted into the
appropriate jacks.
•If you are using the wireless headphones,
make sure you turn on the IR power.
•Headphone volume is too low.
•Something may be blocking the signal
between the monitor and the headphones.
Device feels warm•If the device is in use for a long time, it does
become warm. This is normal.
Player does not
respond to all
commands during
playback•Operations are not permitted by the disc.
•Refer to the instructions in the disc inlay.
Audio System143
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com
These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
Customer Assistance273
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

•Ford Genuine Accessories
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
274Customer Assistance
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
278Customer Assistance
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

CLEANING LEATHER SEATS
(IF EQUIPPED WITH THE KING RANCHEDITION)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
Regular cleaning and conditioning will maintain the appearance of the
leather.
Cleaning
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap and water solution.
•Clean spills as quickly as possible.
•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King RanchLeather Conditioner are available at the King Ranch
Saddle Shop. Visit the website atwww.krsaddleshop.com, or telephone (in
the United States) 1–800–282–KING (5464). If you are unable to obtain King
RanchLeather Conditioner, use another premium leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
Vehicle Care319
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the amateur radio antennas in the
area of the driver’s side hood.
•Any non-Ford custom electrical or electronic accessories or
components that are added to the vehicle by the authorized dealer or
the owner, may adversely affect battery performance and durability,
and may also adversely affect the performance of other electrical
systems in the vehicle.
364Accessories
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)