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Times are subject to change due to
holidays.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, accident and
injury. Ford strongly recommends
that drivers use extreme caution when
using any device or feature that may take
their focus off the road. Your primary
responsibility is the safe operation of the
vehicle. We recommend against the use
of any handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state and
local laws that may affect use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Carefully place cords and
cables where they cannot be stepped
on or interfere with the operation of
pedals, seats, compartments or safe
driving abilities.
• Do not leave playing devices in the
vehicle during extreme conditions as it
could cause them damage. Refer to
your device's user guide for further
information. •
Do not attempt to service or repair the
system. See your authorized dealer.
• For your safety, some SYNC functions
are speed-dependent and cannot be
performed when the vehicle is traveling
at speeds greater than 3 mph (5 km/h).
Make sure that you review your device's
user guide before using it with SYNC.
Speed-Restricted Features
Some features of this system may be too
difficult to use while the vehicle is in
motion so they're restricted from being
modified unless the vehicle is not moving.
Some examples of these are listed below:
• Screens that are too crowded with
information, such as Point of Interest
(POI) reviews and ratings, SIRIUS
Travel Link sports scores, movie times,
ski conditions, etc.
• Any action that requires using a
keyboard, such as entering a navigation
destination or editing information
• All lists are limited so the user can view
fewer entries (e.g. phone contacts,
recent phone call entries)
Listed below are more specific features
that can only be modified while the vehicle
is not moving:
Restricted Features
Pairing a Bluetooth phone
Mobile Phone
Adding phonebook contacts or uploading phonebook
contacts (from a USB)
Lists entries are limited for phone contacts and recent
phone call entries
Editing the keypad code
System Functionality
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Helpful Hints
•Make sure the interior of the vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands. •
After pressing the voice icon, wait until
after the tone sounds and "Listening"
appears before saying a command. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• At any time you can interrupt the
system while it is speaking by pressing
the voice icon.
Basic commands
If You Want To
Say
Make calls.
"Phone"
Access the device connected to your USB port.
"USB"
Stream audio from your phone.
"Bluetooth audio"
Access the device connected to the auxiliary input jack.
"Line in"
Cancel the requested action.
"Cancel"
Return to the main menu.
"SYNC"
Adjust the level of voice interaction and feedback.
"Voice settings"
Run a vehicle health report.*
"Vehicle health report"
Access the SYNC Services portal. *
"Services"
Access mobile applications.*
"Mobile apps"
Hear a list of voice commands available in the current
mode.
"Help"
* If equipped, U.S. only
These commands can be said at any time during a voice session
"Main menu"
"List of commands" "What can I say?" "Next page"
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These commands can be said at any time during a voice session"Previous page""Go back""Cancel" "Exit"
"Help"
Accessing a List of Available Commands
1. Using the touchscreen, press the Menu
icon, Help, then Voice Command List. 2.
Using the steering wheel control, press
the voice icon. After the tone, speak
your command clearly.
Available Voice Commands
"Radio list of commands"
"Audio list of commands"
"SD card list of commands"
"Bluetooth audio list of commands"
"Sirius satellite list of commands" *
"Browse list of commands"
"Travel link list of commands" *
"CD list of commands"
"USB list of commands"
"Climate control list of commands"
"Voice instructions list of commands"
"List of commands"
"Voice settings list of commands"
"Navigation list of commands" *
"Help"
"Phone list of commands"
* If equipped
Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction which uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.
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On-screen buttons are outlined in blue to
indicate the selections that are part of the
dual mode feature. For example, if while
you are in a voice session rather than
saying the command "Enter street name"
to change the field, you can press Street
and the voice session does not end.
Instead, the voice system changes to the
Street field and asks you to say the street
name. The buttons not outlined in blue
cannot be used as voice commands; if they
are touched during a voice session, the
voice session is canceled.For example, you can choose from the
following on the Navigation home screen:
•
My Home
• Favorites
• Previous Destinations
• Point of Interest (POI)
• Emergency
• Street Address
• Intersection
• Cancel Route
Some of the voice commands that are
available while viewing this screen are:
Destination
"Destination my home"
"Destination street address" "Destination favorites"
"Destination previous destinations" "Destination POI"
"Destination intersection" "Destination emergency"
If you choose Street Address from the
navigation screen, you can choose from
the following:
• Number
• City •
Street Name
• State/Prov
Some of the voice commands that are
available while viewing this screen are:
Street Address
"Enter house number"
"Change house number" "Enter street name"
"Change street name" "Enter city"
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System SettingsDistance Units
Language
System Prompt Volume
Temperature Units
Keyboard Layout
Touchscreen Beeps
Master Reset
Install Applications
Voice Settings
Customize the level of system interaction,
help and feedback. Press Menu, Settings, then Voice.
Voice Settings
· Standard interaction mode provides more detailed
interaction and guidance.
Interaction Mode
· Advanced mode has less audible interaction and more
tone prompts.
Short questions asked by the system when the system
has not clearly heard or understood your request. (Even
with confirmation prompts turned off, you may be asked
to confirm settings occasionally.)
Confirmation Prompts
Candidate lists are possible results from your voice
commands. If these are turned off, the system simply
makes a best guess at your request.
Media Candidate Lists
Phone Candidate Lists
Allows you to adjust the voice volume level.
Voice Control Volume
Media Player Settings
To access settings for your media player,
press Menu, Settings, then Media Player.
Select from the following:
• Autoplay On/Off
• Bluetooth Devices
• Index Bluetooth On/Off
• Database Info
• Media Management On/Off Note:
With Autoplay and Index Bluetooth
turned on, you can listen to music which has
already been indexed. With these features
turned off, SYNC does not play any of your
music until all the media (on your USB
thumb drive, flash drive, portable music
player, etc.) has been indexed.
Navigation Settings
To access settings for your media player,
press Menu, Settings, then Navigation.
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Select from the following:
•Map Preferences
• Route Preferences
• Navigation Preferences
• Traffic Preferences
• Avoid Areas Phone Settings
To access settings for your media player,
press Menu, Settings, then Phone (or
Phone, then Settings).
Phone Settings
Connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth Devices
Turn Bluetooth on or off.
Bluetooth On/Off
Have all calls go directly to your voice mail and not ring in
the vehicle cabin. With this feature turned on, text message
notifications are also suppressed and do not ring inside
the cabin.
Do Not Disturb
Turn 911 Assist™ on or off. See Information (page 358).
911 Assist
Select how you would like to be notified when you receive
a text message, if supported by your phone. Choose from
possible system alert tones, text-to-speech or silent.
Text Message Notification
Use this screen to make adjustments to your internet data
connection. Select to make your connection profile with
the PAN (personal area network) or to turn off your
connection. You can also choose to make adjustments to
your settings or have the system always connect, never
connect when roaming or query on connect. Press ? for
additional information.
Internet Data Connection
*
Access features such as automatic phonebook download,
re-download your phonebook, add contacts from your
phone as well as delete or upload your phonebook.
Manage Phonebook
Display call history.
Display Call History
* If compatible.
Wireless and Internet
To access, press Menu, Settings, then
Wireless and Internet. Select from the following:
•
Wi-Fi settings
• Bluetooth settings
• USB mobile broadband
• Prioritize connection methods
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Instead of using Wi-Fi, your system can
also use a USB mobile broadband
connection to access the internet. This
screen allows you to set up what is your
typical area for your USB mobile
broadband connection.
You can select the following:
•Country
• Carrier
• Phone Number
• User Name
• Password
Prioritize Connection Methods
This screen allows you to choose your
connection methods and change them as
needed. You can select to Change Order
and have the system either always attempt
to connecting using a USB mobile
broadband or using Wi-Fi. Bluetooth Settings
This screen shows you what device is
currently paired with the system as well as
giving you your typical Bluetooth options
to connect, disconnect, set as favorite,
delete and add device.
Bluetooth is a registered trademark of the
Bluetooth SIG.
Help
Your touchscreen system has a help
feature which you can access at any time.
To access, press Menu, then Help. Select
from the following options:
You Can
If You Select
View the vehicle's current location, if your vehicle is
equipped with navigation. If your vehicle is not equipped
with navigation, nothing is displayed.
Where Am I?
Access the 911 Assist settings, vehicle restart instructions
and emergency quick dial contacts.
911 Assist
· In Case of Emergency (ICE) Quick Dial: This feature
allows you to save up to two numbers as ICE contacts for
quick access in the event of an emergency. Select Edit to
access your phonebook and then select the desired
contacts. The numbers then appear as options on this
screen for the ICE 1 and ICE 2 buttons. The ICE contacts
you select are presented to you at the completion of the
911 Assist call process for quick access.
View possible voice commands.
Voice Command List
From this screen, you can also access
System information, Software Licenses
and Driving Restrictions. To access Help using the voice commands,
press the voice button, then, after the tone,
say "Help". The system provides voice
commands that can be used in the current
mode.
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You Can
When You Select
Repeat the currently playing song or album.
Repeat
Play music on the selected album or folder in random
order.
Shuffle
Browse the contents of the device. It also allows you to
search and play by genre, artist, album, etc.
Browse
Choose music similar to that which is currently playing.
Similar Music
Select more settings:
Options
· Sound Settings allows you to adjust Bass, Treble,
Midrange, Balance and Fade, THX Deep note demo (if
equipped), DSP (if equipped), Occupancy mode (if
equipped), and speed compensated volume.
· Media Player Settings allows you to select more
settings.
· Device Information displays software and firmware
information about the currently-connected media device.
· Update Media Index indexes the device each time it is
connected to make sure you have the latest voice
commands available for all media on the device.
Media Player settings include:
· Autoplay: When on, the system automatically switches
to the media source when first connected so you can listen
to music that has been indexed. When off, the system
does not automatically switch to the media source.
· Bluetooth Devices: Connect, disconnect, add or delete
a device. Also set a device as your favorite so the system
automatically tries to connect to it at every ignition cycle.
· Gracenote Database Info: View the version level of the
Gracenote Database.
· Gracenote Media Management: When on, this feature
gets metadata information from the Gracenote Database
for your music files. This overrides information from your
device. The feature default is off.
· Cover Art Priority: This feature retrieves cover art for
your music files from either your device or the Gracenote
Database. The feature default is Device.
Displays information about the device, if connected and
available.
Media Device Information
Allows you to choose how you would like the information
to display on-screen.
Text Display
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