Customer Assistance
Getting the Services You Need...............201
In California (U.S. Only)............................202
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................203
Utilizing the Mediation/Arbitration Program (Canada Only).......................203
Getting Assistance Outside the U.S. and Canada.......................................................204
Ordering Additional Owner's Literature....................................................205
Reporting Safety Defects (U.S. Only)............................................................205
Reporting Safety Defects (Canada Only)............................................................206
Fuses
Changing a Fuse...........................................207
Fuse Specification Chart..........................208
Maintenance
General Information.....................................217
Opening and Closing the Hood................217
Under Hood Overview - 1.6L EcoBoost®..................................................218
Under Hood Overview - 2.0L EcoBoost®..................................................219
Under Hood Overview - 2.5L...................220
Engine Oil Dipstick - 1.6L EcoBoost®..................................................221
Engine Oil Dipstick - 2.5L/2.0L EcoBoost®..................................................221
Engine Oil Check...........................................221
Engine Coolant Check................................222
Automatic Transmission Fluid Check ............................................................225
Brake Fluid Check........................................225
Power Steering Fluid Check.....................225
Fuel Filter........................................................225
Washer Fluid Check....................................225
Changing the Vehicle Battery.................226
Checking the Wiper Blades......................227 Changing the Wiper Blades......................227
Changing the Engine Air Filter.................228
Adjusting the Headlamps.........................229
Removing a Headlamp...............................231
Changing a Bulb............................................231
Bulb Specification Chart...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Repairing Minor Paint Damage...............237
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper
Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240
Wheels and Tires
General Information...................................243
Tire Care..........................................................245
Using Snow Chains.....................................256
Tire Pressure Monitoring System...........257
Changing a Road Wheel...........................260
Technical Specifications...........................265
Capacities and Specific- ations
Engine Specifications.................................267
Motorcraft Parts...........................................267
Vehicle Identification Number...............269
Vehicle Certification Label.......................270
Transmission Code Designation............270
Technical Specifications............................271
4
Table of Contents
To properly position yourself away from
the airbag:
•Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on safety belts, it’ s very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING
Airbags can kill or injure a child in a
child seat. NEVER place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat all the way
back.
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a collision.
KNEE AIRBAG
The driver's side knee airbag is located
under the instrument panel. The system
works along with the driver's front airbag
to help reduce injury to the legs. When the
driver's airbag activates in a collision, the
knee airbag deploys from under the
instrument panel. As with front and side
airbags, it is important to be properly
seated and restrained to reduce the risk of
death or serious injury.
Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page 42).
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position.
Sitting improperly out of position or
with the seat back reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash
Always sit upright against your seat
back, with your feet on the floor.
37
Supplementary Restraints System
E142846
WARNINGS
Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system.
This system works with sensors that are
part of the front passenger ’s seat and
safety belt to detect the presence of a
properly –seated occupant and determine
if the front passenger ’s frontal airbag
should be enabled (may inflate) or not.
The front passenger sensing system uses
a passenger airbag off indicator which will
illuminate and stay lit to remind you that
the front passenger frontal airbag is
disabled. The indicator lamp is located in
the center stack of the instrument panel.
Note: The passenger airbag off light will
illuminate for a short period of time when
the ignition is first turned on to confirm it is
functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger ’s frontal airbag when the
front passenger seat is unoccupied, or a
rear facing infant seat, a forward-facing
child restraint, or a booster seat is
detected. •
When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the
passenger airbag status indicator will
illuminate and stay lit to remind you
that the front passenger frontal airbag
is disabled.
• If the child restraint has been installed
and the passenger airbag status
indicator illuminates, then turn the
vehicle off, remove the child restraint
from the vehicle and reinstall the
restraint following the child restraint
manufacturer ’s instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger ’s frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the
passenger airbag status indicator will
not illuminate.
If a person of adult size is sitting in the front
passenger's seat, but the passenger airbag
status indicator lamp is lit, it is possible
that the person isn't sitting properly in the
seat. If this happens:
• Turn the vehicle off and ask the person
to place the seat back in the full upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger ’s frontal airbag.
• If the passenger airbag status indicator
lamp remains lit even after this, the
person should be advised to ride in the
rear seat.
38
Supplementary Restraints System
E145987
Note:If the vehicle has been remote started
and is equipped with an integrated keyhead
transmitter, you must turn the ignition on
before driving the vehicle. If equipped with
an intelligent access transmitter, you must
press the START/STOP button on the
instrument panel once while applying the
brake pedal before driving the vehicle.
The power windows will be inhibited during
the remote start and the radio will not turn
on automatically.
The parking lamps will remain on and the
engine will run for 5, 10, or 15 minutes,
depending on the setting.
Extending the Engine Run Time
Repeat Steps 1 and 2 with the engine still
running to extend the run time for another
remote start duration. If you programmed
the duration to last 10 minutes, the second
10 minutes will be added. For example, if
the vehicle had been running from the first
remote start for five minutes, the engine
will continue to run now for a total of 20
minutes. You can only extend the remote
start once.
Wait at least five seconds before remote
starting after an engine shutdown. Only
two remote starts are allowed.
The vehicle must be started without
remote start then switched off or allow
one hour to pass before using remote start
again if additional remote starts are
desired.
Turning the Engine Off After Remote
Starting
Press the button once. The
parking lamps will turn off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the
running engine. You can disable or enable the remote start
system through the information display.
See General Information (page 84).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement or additional keys or remote
controls can be purchased from your
authorized dealer. Your dealer can program
the transmitters to your vehicle or you may
be able to program them yourself. See
Passive Anti-Theft System (page 62).
48
Keys and Remote Controls
E138625
Three warning chimes will sound once as
the liftgate begins to power close. Five
short chimes indicate a problem with the
open or close request, caused by:
•the ignition is on and the transmission
is not in P (Park);
• or the battery voltage is below the
minimum operating voltage;
• or the vehicle speed is at or above 3
mph (5 km/h).
If the liftgate falls to the closed direction
after the liftgate has stopped in the open
position, four short warning chimes
indicate excessive weight on the gate or a
possible gas strut failure. See your
authorized dealer if you still have the issue
after the load is removed.
Opening and Closing the Liftgate
WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
To open or close from the
instrument panel: Press the
instrument panel button.
To open or close with the
remote control: Press the
remote control button twice
within three seconds.
To open or close using the hands-free
liftgate feature (if equipped):
1. Make sure you have an intelligent access transmitter within 3 feet (1
meter) of the liftgate.
2. Raise and lower your leg, moving yourfoot toward and under, then away
from, the rear bumper (similar to a
kicking motion).The liftgate will power
open or close.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stops the power
operation.
Note: Splashing water may cause the
hands-free liftgate to open. Keep the
intelligent access transmitter away from the
rear bumper detection area while washing
your car.
To open with the outside liftgate
control button:
1. Unlock the liftgate with the remote control or power door unlock control.
If the intelligent access transmitter (if
equipped) is within 3 feet (1 meter) of
the liftgate, the liftgate will unlock
when you press the liftgate release
button.
58
Locks
E138633
E138630
12
+E142731
LIGHTING CONTROL
OffA
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps
B
Headlamps
C
High Beams
Push the lever forward to switch the high
beams on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off. Headlamp Flasher
Pull the lever toward you slightly and
release it to flash the headlamps.
AUTOLAMPS (IF EQUIPPED)
Note:
It may be necessary to switch your
headlamps on manually in severe weather
conditions.
The headlamps will switch on and off
automatically in low light situations or
during inclement weather.
The headlamps will remain on for a period
of time after you switch the ignition off.
You can adjust the time delay using the
information display controls. See
Information Displays (page 84).
70
Lighting
E142449
E130140
E142450
E142451
MANUAL CLIMATE CONTROL
Fan speed control: Controls the volume of air circulated in your vehicle. Adjust
to select the desired fan speed or switch off. If you switch the fan off, the
windshield may fog up.
A
Recirculated air: Press the button to switch between outside air and
recirculated air. When you select recirculated air, the button illuminates and
the air currently in the passenger compartment recirculates. This can reduce
the time needed to cool the interior and reduce unwanted odors from entering
your vehicle.
B
Temperature control: Controls the temperature of the air circulated in your
vehicle. Adjust to select the desired temperature. If you select MAX A/C, the
system distributes recirculated air through the instrument panel air vents. This
mode is more economical and efficient than normal air conditioning. When the
temperature control is in the MAX A/C position, neither the air conditioning or
recirculated air can be turned off.
C
Air conditioning: Press the button to switch the air conditioning on or off. Air
conditioning cools your vehicle using outside air. To improve air conditioning
when starting your vehicle, drive with the windows slightly open for two to three
minutes.
D
Air distribution control: Adjust to select the desired air distribution.
E
Select to distribute air through
the instrument panel air vents.
Select to distribute air through
the instrument panel and
footwell air vents.
Select to distribute air through
the footwell air vents.
Select to distribute air through
the windshield and footwell air
vents.
113
Climate Control
E141421
ABDEC
Select to distribute air through
the windshield air vents. You can
also use this setting to defog and
clear the windshield of a thin covering of
ice. You can also increase the temperature
and fan speed to improve clearing.
AUTOMATIC CLIMATE CONTROL
AUTO: Press the button to select automatic operation. The system
automatically controls the temperature, amount and distribution of the airflow
to reach and maintain your previously selected temperature.
A
Fan speed: Controls the volume of air circulated in your vehicle. Press the
buttons to select the desired fan speed. The setting is shown in the display.
B
On and off button: Press the button to switch the system on and off.
C
MAX Defrost: Press the button to distribute outside air through the windshield
air vents. Air conditioning is automatically selected. The fan is set to the highest
speed and the temperature to HI. When the air distribution is set in this position,
you are unable to select recirculated air or manually adjust the fan speed and
temperature control. Press the AUTO button to return to auto mode.
D
MAX A/C: Press the button to distribute maximum air conditioning through
the instrument panel air vents. This mode is more economical and efficient
than normal air conditioning.
E
Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.
F
114
Climate Control
E141422
ACDEB
JIHGF