•SOUND: Touch the word to access the Sound menu where you can make
adjustments to settings such as: Bass, Treble, Midrange, Balance and
Fade, THX Deep Note Demo (if equipped), DSP (if equipped),
Occupancy Mode (if equipped), and Speed Compensated Volume settings.
•Hazard flasher: Press the button to turn the hazard flashers on or off.
Cleaning the Touchscreen Display
Clean the display with a clean, soft cloth such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray alcohol onto the display. Do
not use detergent or any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
•
Do not attempt to service or repair SYNC. See your authorized dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
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Navigation
Climate
You can make selections from the menu by using the OK button or
touching the screen. If you make a selection by touching the screen, the
selection menu expands and you are allowed different options.
•Press the up and down arrows to scroll through the modes.
•Press the right arrow to enter the mode.
•Press the left or right arrows to make adjustments within the chosen
mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped with navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not “true”
direction (i.e. if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its “true”
direction is to the right of west.)
USING YOUR VOICE RECOGNITION SYSTEM
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in front
of you. The system provides feedback through audible tones, prompts,
questions and spoken confirmations depending on the situation and the
chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses to
your request.
When using voice commands, words and icons may also appear in the
lower left status bar indicating the status of the voice session (i.e.,
listening, success, failed, paused or try again).
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Helpful Hints
•Make sure the interior of the vehicle is as quiet as possible. Wind noise
from open windows and road vibrations may prevent the system from
correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
“Listening” appears before saying a command. Any command spoken
prior to this does not register with the system.
•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
Voice Settings
Voice settings allow you to customize the level of system interaction, help
and feedback. The system defaults to standard interaction which uses
candidate lists and confirmation prompts as these provide the highest
level of guidance and feedback.
Interaction Mode:Novice mode provides more detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
Confirmation Prompts:Confirmation prompts are short questions the
system asks when it is not sure of your request or when there are
multiple possible responses to your request. If turned off, the system
simply makes a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
Phone/Media Candidate Lists:Candidate lists are a list of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press Menu > Settings > Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume
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Some of the voice commands that are available while viewing this screen
are:
“POINTS OF INTEREST” or “POI”
“Destination
“Search By Name”
“Search By Category”
“Change Search Area”
Note:These are just a sample of the voice commands available within
the Points of Interest section; the categories themselves are also
technically voice commands.
If you choose Intersection from the navigation screen, you can choose
from the following:
•1st Street
•2nd Street
•City
•State/Prov
Some of the voice commands that are available while viewing this screen
are:
“INTERSECTION”
“Enter First Street Name”
“Change First Street Name”
“Enter Second Street Name”
“Change Second Street Name”
“Enter City”
“Change City”
“Enter State”
“Change State”
The dual mode feature is also available when the voice system displays a
list of items to pick from during a voice session, where you would be able
to touch the line item or say “Line 2”. If a command is not understood or
there are multiple options, the system returns a list for you to choose
from.
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PHONE FEATURES
Hands-free calling is one of the main features of SYNC. Once your phone is
paired, you can access many options using the touchscreen or voice
commands. While the system supports a variety of features, many are
dependent on your cellular phone’s functionality. At a minimum, most cellular
phones with Bluetooth wireless technology support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
•Phonebook/Caller ID photos
Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your
phone’s compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNCis to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to
use your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
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Photo Display Limitations
Only the photograph(s) which meet the following conditions are
displayed:
•Compatible file formats are as follows: .jpg, .gif, .png, .bmp
•Each file must be 1.5 MB or less.
•Recommended dimensions: 800 x 378
Photographs with extremely large dimensions (i.e., 2048 x 1536) may not
be compatible and appear as a blank (black) image on the display.
Sound
Press Menu > Sound to access settings for:
Sound settings
Bass THX Deep Note Demo*
Treble DSP*
Midrange Occupancy Mode*
Balance and Fade Speed Compensated Volume
*If equipped
Ambient Lighting (If Equipped)
When activated, ambient lighting illuminates footwells and cupholders
with a choice of colors. To access and make adjustments:
1. Press Menu > Vehicle > Ambient Lighting.
2. Touch the desired color.
3. Use the scroll bar to increase or decrease the intensity.
To turn the feature on or off, press the power button.
Rear View Camera (If Equipped)
This menu allows you to access settings for your rear view camera.
Press Menu > Vehicle > Reverse camera, then select from the following
settings
•Rear Camera Delay
•Guideline
•Visual Park Aid Alert
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E.MAX A/C:Touch to cool the vehicle with recirculated air. Touch again
for normal A/C operation. MAX A/C:
•Distributes air through instrument panel vents.
•Is more economical and efficient than normal A/C mode
•May help reduce odors from entering the vehicle.
F.A/C:Touch to turn the air conditioning on or off.
•Use with recirculated air to improve cooling performance and
efficiency.
•Engages automatically in MAX A/C, defrost and floor/defrost.
G.AUTO:Touch to engage automatic operation, then set the
temperature using the temperature control. The system automatically
controls:
•Fan speed
•Airflow distribution
•A/Conoroff
•Outside or recirculated air
H.Rear defroster:Touch to turn the rear window defroster and heated
mirrors (if equipped).
I.Defrost:Touch to clear the windshield of fog and thin ice. Touch again
to return to the previous airflow selection. When on, defrost:
•Provides outside air to reduce window fogging.
•Distributes air through the windshield defroster vents and demister
vents.
J.Manual controls:Select any of the following airflow distribution
modes:
•Floor/Defrost: Distributes air through the windshield defroster vents,
demister vents, floor vents and rear seat floor vents, and provides
outside air to reduce window fogging.
•Panel: Distributes air through the instrument panel vents.
•Panel/Floor: Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents.
•Floor: Distributes air through the demister vents, floor vents and rear
seat floor vents.
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When you select: You can:
Avoid Areas Choose areas which you want the system to avoid
when calculating a route for you. Press Add to
select a category.
Once you make a selection, the system tries to
avoid the area(s) if possible for all routes. To
delete a selection, choose the listing on the
screen; when the screen changes to Avoid Areas
Edit, press Delete at the bottom right of the
screen.
Map Mode
Press the green bar in the upper right area of the touchscreen to view
map mode. Map mode shows advanced viewing comprised of both 2D
city maps as well as 3D landmarks (when available).
2D city mapsshow detailed outlines of buildings, visible land use and
land elements and detailed railway infrastructure for the most essential
cities around the globe. These maps also contain features such as town
blocks, building footprints, and railways.
3D landmarksappear as clear, visible objects which are typically
recognizable and have a certain tourist value. The 3D landmarks appear
in 3D map mode only.
Change the appearance of the
display by repeatedly pressing the
arrow in the upper left corner of the
screen.
Heading upalways shows the direction of forward travel to be
upward on the screen. This view is available for map scales up to
2.5 mi (4 km). For larger map scales, this setting is remembered,
but the map is shown in North up only. If the scale returns below
this level, then Heading up is restored.
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