2013 FORD EDGE bluetooth

Vehicle Health Report/Services (Traffic, Directions and
Information) issues
Issue Possible
Cause(s)Possible Solution(s)
I received a text
that the Vehicle
Health Report is
not activated.Your account may
not be activated
on the website,
OR
You may have the
wrong VIN
(vehicle
identification
number) listed.This is a free feature, but you
must first register online to use
it.
Make sure that your VIN is
correctly listed in your account.
I’m unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I’m unable to
submit a report.This could be due
to your phone’s
compatibility, OR
Bad signal
strength, OR
Your phone may
not be activated
on the website.Update your mobile number in
your account on the website.
Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
Try deleting your phone and
performing a clean pairing.
416SYNC
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

•For your safety, some SYNCfunctions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
•
Ensure that you review your device’s user guide before using with SYNC.
Speed-Restricted Features
Some features of this system may be too difficult to use while the vehicle
is in motion so they’re restricted from being modified unless the vehicle
is not moving. Some examples of these are listed below:
•Screens that are too crowded with information, such as Point of
Interest (POI) reviews and ratings, SIRIUSTravel Link™ sports
scores, movie times, ski conditions, etc.
•Any action that requires using a keyboard, such as entering a
navigation destination or editing information
•All lists are limited so the user can view fewer entries (e.g. phone
contacts, recent phone call entries)
Listed below are more specific features that can only be modified while
the vehicle is not moving:
Restricted features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
Lists entries are limited for phone contacts
and recent phone call entries
System Functionality Setting-up or editing shortcut buttons on the
home screen
Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi/Wireless Editing wireless settings
Editing the list of wireless networks
Videos/Photos/Graphics Playing video
Graphic album art carousel
Editing photos
Editing the screen’s wallpaper or adding new
wallpaper
424MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

How to Use Voice Commands with Your System
Press the voice icon; after the tone, speak your command
clearly.
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.*
“Services” Access the SYNC Services portal.*
“Mobile Apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only
These commands can be said at any time
“Main Menu”
“List of Commands”
“What can I say?”
“Next Page”
“Previous Page”
“Go Back”
“Cancel”
“Exit”
“Help”
428MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

What Can I Say?
To access the available voice commands for the current session, do one
of the following:
•During a voice session, press the lower left status bar of the screen,
OR
•Say “What can I say?” for an on-screen listing of the possible voice
commands associated with your current voice session, OR
•Press the voice icon; after the tone, say “Help” for an audible list of
possible voice commands.
To Access a List of Available Commands
•Press Menu > Help > Voice Command List, OR
•Press the voice icon; after the tone, speak your command clearly (if
available):
Voice command list
“List of Commands”
“Phone List of Commands ”
“Radio List of Commands”
“CD List of Commands”
“Navigation List of Commands”*
“Travel Link List of Commands”*
“Sirius Satellite List of Commands”*
“Audio List of Commands”
“USB List of Commands”
“SD Card List of Commands”
“Bluetooth Audio List of Commands”
“Browse List of Commands”
“Climate Control List of Commands”
“Voice Settings List of Commands”
“Voice Instructions List of Commands”
“Help”
*If equipped
MyFord Touch™ (If Equipped)429
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

LISTENING TO MUSIC
Your system offers many media options. You can access these options
using the touchscreen or voice commands.
Browse Voice Commands
When listening to any type of audio, you can browse through other
devices without having to change sources. For example, if you are
currently listening to the radio, you can browse all the artists that are
stored on your USB device.
Press the voice icon on the steering wheel. When prompted, you
can say:
Browse voice commands
“Browse SIRIUS Channel Guide”1
“Browse Channels”1
“Browse CD Track List”
“Browse SD Card”
“Browse USB”
“Browse Games”
1
“Help”
“Browse”2
1
If equipped with SIRIUSsatellite radio2If you have said “Browse”, you can then say any commands in the
following chart.
“BROWSE”
“SIRIUS Channel Guide”*
“ Games”*
“CD Track List”
“SD Card”
“USB”
“Help”
*If equipped with SIRIUSsatellite radio
For a complete list of “Browse” voice commands, refer toUSB and SD
card voice commandsandBluetooth audio voice commandsin the
following sections.
434MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

When you select: You can:
OptionsSelect more settings:
Sound Settingsallows you to adjust Bass,
Treble, Midrange, Balance and Fade, THX Deep
note demo (if equipped), DSP (if equipped),
Occupancy mode (if equipped), and speed
compensated volume.
Text Display Settingsallows you to set up
on-screen information displays.
Compression Settingsallows you to access
compression settings.
Media Player Settingsallows you to select
more settings.
Media Player Settings include:
Autoplay On/Off:When on, the system
automatically switches to the media source when
first connected so you can listen to music that
has been indexed. When off, the system does not
automatically switch to the media source.
Bluetooth Devices:Connect, disconnect, add or
delete a device. Also set a device as your favorite
so the system automatically tries to connect to it
at every ignition cycle.
Gracenote Database Info:View the version
level of the Gracenote Database.
Gracenote Media Management On/Off:When
on, this feature gets metadata information from
the Gracenote Database for your music files. This
overrides information from your device. The
feature default is off.
Cover Art Priority: Device/GracenoteWhen
on, this feature gets cover art for your music files
from either your device or the Gracenote
Database. The feature default is Device.
Media Device
InformationDisplays information about the device, if
connected and available.
Text DisplayAllows you to choose how you would like the
information to display on-screen.
MyFord Touch™ (If Equipped)451
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

When you select: You can:
OptionsSelect more settings:
Sound Settingsallows you to adjust Bass,
Treble, Midrange, Balance and Fade, THX
Deep note demo (if equipped), DSP (if
equipped), Occupancy mode (if equipped),
and speed compensated volume.
Media Player Settingsallows you to select
more settings.
Media Player Settings includes:
Autoplay on/off:When on, the system
automatically switches to the media source
when first connected so you can listen to
music that has been indexed. When off, the
system does not automatically switch to the
media source.
Bluetooth Devices:Connect, disconnect,
add or delete a device. Also set a device as
your favorite so the system automatically tries
to connect to it at every ignition cycle.
Gracenote Database Info:View the version
level of the Gracenote Database.
Gracenote Media Management on/off:
When on, this feature gets metadata
information from the Gracenote Database for
your music files. This overrides information
from your device. The feature default is off.
Cover Art Priority: Device/Gracenote
When on, this feature gets cover art for your
music files from either your device or the
Gracenote Database. The feature default is
Device..
Media Device
InformationDisplays information about the device, if
connected and available.
Text DisplayAllows you to choose how you would like the
information to display on-screen.
MyFord Touch™ (If Equipped)453
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

“BROWSE”
“All Video Playlists”*
“TV Show ”*
“All TV Shows”*
“All Movies”*
“Video Podcast *
“All Video Podcasts*
“All Music Videos*
“Folder ”
“All Folders”
“All Songs”
“Help”
*These commands are only available in USB mode and are
device-dependent.
Supported Media Players, Formats and Metadata Information
SYNCis capable of hosting nearly any digital media player, including
iPod, Zune™, “Plays from device” players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device
by metadata tags. Metadata tags are descriptive software identifiers
embedded in the media files which provide information about the file.
If your indexed media files contain no information embedded in these
metadata tags, SYNCmay classify the empty metadata tags asUnknown.
In order to playback video from your iPodor iPhone(if compatible), you
must have a special combination USB/RCA composite video cable (available
for purchase from Apple). When the cable is connected to your iPodor
iPhone, plug the other end into both the RCA jacks and the USB port.
Bluetooth Audio
Your system allows you to stream audio over your vehicle’s speakers from
your connected, Bluetooth-enabled cellular phone.
To access, press the lower left corner on the touchscreen, then
select the BT tab.
456MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)