Page 178 of 416

ROADSIDE ASSISTANCE
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
178Roadside Emergencies
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)
Page 266 of 416

Low tire pressure
warning lightPossible cause Customer action required
Flashing warning
lightSpare tire in use Repair the damaged road
wheel/tire and reinstall it on the
vehicle to restore system
functionality. For a description
on how the system functions,
refer toWhen your temporary
spare tire is installedin this
section.
TPMS
malfunctionIf the tires are properly inflated
and the spare tire is not in use
but the light remains on, contact
your authorized dealer as soon
as possible.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system monitors tire pressure in each
pneumatic tire. While driving in a normal manner, a typical passenger
tire inflation pressure may increase approximately 2 to 4 psi (14 to
28 kPa) from a cold start situation. If the vehicle is stationary overnight
with the outside temperature significantly lower than the daytime
temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
light for low tire pressure. If the low tire pressure warning light is on,
visually check each tire to verify that no tire is flat. If one or more tires
are flat, repair as necessary. Check air pressure in the road tires. If any
tire is under-inflated, carefully drive the vehicle to the nearest location
where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
266Wheels and Tires
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)
Page 270 of 416

A dissimilar spare tire and wheel assembly is defined as a spare tire or
wheel that is different in brand, size or appearance from the road tires
and wheels and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter T for tire
size and may have Temporary Use Only molded in the sidewall.
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY
When driving with one of the dissimilar spare tires listed above, do not:
•exceed 50 mph (80 km/h).
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label.
•tow a trailer.
•use snow chains on the end of the vehicle with the dissimilar spare
tire.
•use more than one dissimilar spare tire at a time.
•use commercial car washing equipment.
•try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire and wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
270Wheels and Tires
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)
Page 273 of 416
3. Remove the jack handle from the
right side compartment and insert the
tip of the jack handle through the
access hole and into the tube.
4. Turn the jack handle
counterclockwise until the cable is
slack and the tire can be slid from
under the vehicle.
5. Remove the retainer from the spare
tire.
To stow the cable retainer with the spare removed, turn the jack handle
clockwise until all slack is removed.
6. Block the wheel that is diagonally opposite the tire you are changing.
On E-450 vehicles, the parking brake is on the transmission. Therefore, the
vehicle will not be prevented from moving when a rear wheel is lifted, even
if the parking brake is applied. Be sure to block both directions of the wheel
that is diagonally opposite to the wheel that is being lifted.
7. Remove the spare tire and jack from the storage location.
•The jack is located in the rear
right-hand side of the cargo area.
Wheels and Tires273
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)