2013 FORD E SERIES service reset

3. Press and hold the SELECT/RESET stem for approximately two
seconds until the message center enters the compass zone adjustment
mode.
4. Press and hold the SELECT/RESET stem until the message center
displays CIRCLE SLOWLY TO CALIBRATE.
5. Slowly drive the vehicle in a circle less than 3 mph (5 km/h ) until the
CIRCLE SLOWLY TO CALIBRATE message changes to CALIBRATION
COMPLETED. This may require up to five circles to complete the
calibration.
•TBC MODE (if equipped): Allows you to choose the trailer brake
mode.
•LANGUAGE = ENGLISH / SPANISH / FRENCH: Allows you to choose
which language the message center will display in.
Waiting four seconds or pressing the SELECT/RESET stem cycles the
message center through each of the language choices.
Press the SELECT/RESET stem to set the language choice when the
language you want appears.
•HOLD RESET FOR SYSTEM CHECK: The message center will begin
to cycle through the vehicle systems and provide a status of the item
if needed. Some systems show a message only if a condition is
present.
INFORMATION MESSAGES
Press the SELECT/RESET stem to acknowledge and remove some
messages from the information display. Other messages will be removed
automatically after a short time. Certain messages need to be confirmed
before you can access the menus.
AdvanceTrac/
Traction Control
MessagesAction / Description
SERVICE
ADVANCETRACDisplayed when the AdvanceTracsystem has
detected a condition that requires service.
Contact your authorized dealer as soon as
possible.
86Information Displays
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

SIRIUSSatellite Radio Service
Note:SIRIUSreserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUSsatellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of the vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS
satellite radio channels, and other features, please visit
www.siriusxm.com in the United States, www.sirius.ca in Canada, or call
SIRIUSat 1–888–539–7474.
Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressing SIRIUS and memory preset 1 at the same time.
Troubleshooting
SIRIUSTroubleshooting Tips
Radio Display Condition Possible Action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureInternal module or
system failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Audio System97
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

SIRIUSTroubleshooting Tips
Radio Display Condition Possible Action
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUSsatellite or
SIRIUStower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available All the channels in the
selected category are
skipped or locked.Using the channel
guide, unlock or
unskip the channels.
Subscription Updated SIRIUShas updated
the channels available
for your vehicle.No action required.
98Audio System
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

When fueling your vehicle:
1. Turn the engine off.
2. Carefully turn the filler cap counterclockwise until it spins off.
3. Pull to remove the cap from the fuel filler pipe.
4. To install the cap, align the tabs on the cap with the notches on the
filler pipe.
5. Turn the filler cap clockwise 1/4 of a turn until it clicks at least once.
If the check fuel cap light or aCHECK FUEL CAPmessage comes on,
the fuel filler cap may not be properly installed. The light or message can
come on after several driving events after you’ve refueled your vehicle.
At the next opportunity, safely pull off of the road, remove the fuel filler
cap, align the cap properly and reinstall it. The check fuel cap light or
“check fuel cap” message may not reset immediately; it may take several
driving cycles for the check fuel cap light orCHECK FUEL CAP
message to turn off. A driving cycle consists of an engine start-up (after
four or more hours with the engine off) followed by city and highway
driving.
Continuing to drive with the check fuel cap light or “check fuel cap”
message on may cause the “service engine soon” light to turn on as well.
FUEL CONSUMPTION
Filling the Tank
The advertised capacity is the indicated capacity and the empty reserve
combined. Indicated capacity is the difference in the amount of fuel in a
full tank and a tank when the fuel gauge indicates empty. Empty reserve
is the amount of fuel in the tank after the fuel gauge indicates empty.
Note:The amount of usable fuel in the empty reserve varies and should
not be relied upon to increase driving range. When refueling your vehicle
after the fuel gauge indicates empty, you might not be able to refuel the
full amount of the advertised capacity of the fuel tank due to the empty
reserve still present in the tank.
For consistent results when filling the fuel tank:
•Turn the ignition off before fueling; an inaccurate reading results if the
engine is left running.
•Use the same fill rate (low–medium–high) each time the tank is filled.
•Allow no more than two automatic click–offs when filling.
Results are most accurate when the filling method is consistent.
124Fuel and Refueling
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration above 40%.
•NEVER decrease the coolant concentration below 40%.
•A coolant concentration of 40% will provide improved overheat
protection. Engine coolant concentrations below 40% will decrease the
corrosion/freeze protection characteristics of the engine coolant and
may cause engine damage.
•If available, refer to the chart on the coolant container to make sure
the coolant concentration in your vehicle will provide adequate
protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted, this feature allows the vehicle to be
driven temporarily before incremental component damage is incurred. The
fail-safe distance depends on ambient temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine coolant temperature gauge
will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to increase.
Once the engine temperature cools, the engine can be restarted. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
208Maintenance
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

3. Cycle the ignition to the on position with the engine off.
4. Turn the hazard flashers on then off three times. This must be
accomplished within 10 seconds.
If the reset mode has been entered successfully, the horn will sound
once, the TPMS indicator will flash and the message center (if equipped)
will displayTRAIN LEFT FRONT TIRE. If this does not occur, please
try again starting at Step 2.
If after repeated attempts to enter the reset mode, the horn does not
sound, the TPMS indicator does not flash and the message center (if
equipped) does not displayTRAIN LEFT FRONT TIRE, seek service
from your authorized dealer.
5. Train the TPMS sensors in the tires using the following TPMS reset
sequence starting with the left front tire in the following clockwise order:
•Left front (Driver’s side front tire)
•Right front (Passenger’s side front tire)
•Right rear (Passenger’s side rear tire)
•Left rear (Driver’s side rear tire)
6. Remove the valve cap from the valve stem on the left front tire;
decrease the air pressure until the horn sounds.
Note:The single horn chirp confirms that the sensor identification code
has been learned by the module for this position. If a double horn is
heard, the reset procedure was unsuccessful, and must be repeated.
7. Remove the valve cap from the valve stem on the right front tire;
decrease the air pressure until the horn sounds.
8. Remove the valve cap from the valve stem on the right rear tire;
decrease the air pressure until the horn sounds.
9. Remove the valve cap from the valve stem on the left rear tire;
decrease the air pressure until the horn sounds.
Training is complete after the horn sounds for the last tire trained
(driver’s side rear tire), the TPMS indicator stops flashing, and the
message center (if equipped) displays:
TRAINING COMPLETE.
10. Turn the ignition off. If two short horn beeps are heard, the reset
procedure was unsuccessful and must be repeated.
If after repeating the procedure and two short beeps are heard when the
ignition is turned to off, seek assistance from your authorized dealer.
11. Set all four tires to the recommended air pressure as indicated on
the Safety Compliance Certification Label or Tire Label.
268Wheels and Tires
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

When using SYNC, do not:
•Operate playing devices if the power cords or cables are broken, split
or damaged. Carefully place cords and cables where they cannot be
stepped on or interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Leave playing devices in the vehicle during extreme conditions as it
could cause them damage. See your device’s user guide for further
information.
•Attempt to service or repair the system. See your authorized dealer.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist(if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
312SYNC
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

When you select: You can:
Phonebook1,2Allows you to access your downloaded phonebook.
1. Press OK to confirm and enter. If your phonebook
has fewer than 255 listings, they appear alphabetically
in flat file mode. If there are more, they are organized
into alphabetical categories.
2. Scroll until the desired contact appears, then press
OK.
3. Press OK or the phone button.
Text Message
1Enables you to send, download and delete text
messages.
Phone Settings
1Allows you to view your phone’s status, set ring tones,
select your message notification, change phone book
entries and automatically download your cellular
phone among other features.
SYNC Services
3Access the SYNC services portal where you can
request various types of information, traffic reports
and directions.
911 Assist
4Place an emergency call to a 911 operator for you
after an accident (if the feature is used properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on your
vehicle.
Mobile Apps
3Interact with SYNC-capable mobile applications on
your smartphone.
System SettingsAccess Bluetooth Devices menu listings (add, connect,
set as primary, on/off, delete) as well as Advanced
menu listings (prompts, languages, defaults, master
reset, install application and system information).
Exit Phone
MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature.
2This is a phone-dependent and speed-dependent feature.
3If equipped, U.S. only.
4If equipped, U.S. and Canada only.
SYNC321
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)