Universal Garage Door Opener (If Equipped) 166
HomeLink® wireless control system.......................167
Auxiliary Power Points 171
Storage Compartments 173
Center console.......................................173
Overhead console.....................................173
Starting and Stopping the Engine 174
Ignition switch.......................................175
Keyless starting......................................175
Engine block heater...................................180
Unique Driving Characteristics 182
Hybrid electric vehicles.................................182
Fuel and Refueling 190
Fuel quality.........................................191
Refueling...........................................193
Running out of fuel....................................198
Fuel consumption.....................................200
High Voltage Battery 205
High-voltagebattery...................................205
Charging the high-voltage battery.........................205
Transmission 213
Automatic transmission.................................213
Hill start assist.......................................217
Brakes 218
Brakes.............................................218
Hints on driving with anti-lock brakes......................219
Traction Control 221
TractionControl™ ....................................221
4Table of Contents
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Fuses 271
Changing a fuse......................................271
Fuse specification chart................................272
Maintenance 281
General information...................................281
Opening and closing the hood............................282
Under hood overview..................................283
Engine oil dipstick....................................284
Engine oil check......................................284
Motor/Electronics Coolant...............................286
Engine coolant.......................................286
Engine coolant check..................................286
Automatic transmission fluid check........................291
Brake fluid check.....................................292
Power steering fluid check..............................292
Fuel filter...........................................292
Washer fluid check....................................293
Changing the vehicle battery.............................293
Checking the wiper blades..............................294
Changing the wiper blades..............................294
Air filter(s).........................................296
Adjusting the headlamps................................300
Removing a headlamp..................................302
Changing a bulb......................................302
Bulb replacement.....................................308
Bulb specification chart.................................309
6Table of Contents
2013 C-Max Full Hybrid(34h)
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USA(fus)
SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake
fluid – non
petroleum
baseBrake systemCabin air filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine oilExplosive gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
10Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking brake
system
Power
steering fluidPower
windows front
and rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
Introduction11
2013 C-Max Full Hybrid(34h)
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USA(fus)
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNC® Vehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See theSYNC®chapter for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•How fast the vehicle was travelling;
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
12Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
All safety restraints in the vehicle are combination lap and shoulder
belts. The driver safety belt has the first type of locking mode, and the
front outboard passenger and rear seat safety belts have both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which allows free shoulder belt length
adjustment to your movements and locking in response to vehicle
movement. For example, if the driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or
more, the combination safety belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock if the webbing is pulled out
too quickly. If this occurs, let the belt retract slightly and pull webbing
out again in a slow and controlled manner.
Automatic Locking Mode
In this mode, the shoulder belt is automatically pre-locked. The belt will
still retract to remove any slack in the shoulder belt. The automatic
locking mode is not available on the driver safety belt.
When to Use the Automatic Locking Mode
This mode should be used any time a child safety seat, except a booster,
is installed in passenger front or rear seating positions. Children 12 years
old and under should be properly restrained in a rear seating position
whenever possible. See theChild Safetychapter.
How to Use the Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull
downward until the entire belt is pulled out.
3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the safety belt is now in the
automatic locking mode.
How to Disengage the Automatic Locking Mode
Unbuckle the combination lap and shoulder belt and allow it to retract
completely to disengage the automatic locking mode and activate the
vehicle sensitive (emergency) locking mode.
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Deactivating and Activating the Belt-Minder® Feature (If Equipped)
WARNING:While the design allows you to deactivate your
Belt-Minder, this system is designed to improve your chances of
being safely belted and surviving an accident. We recommend you leave
the Belt-Minder system activated for yourself and others who may use
the vehicle. To reduce the risk of injury, do not deactivate or activate
the Belt-Minder feature while driving the vehicle.
Note:The driver and front passenger Belt-Minder are deactivated and
activated independently. When deactivating or activating one seating
position, do not buckle the other position as this will terminate the
process.
Read Steps1-4thoroughly before proceeding with the programming
procedure.
Before following the procedure, make sure that:
•the parking brake is set
•the transmission selector lever is in positionP.
•the ignition is off
•the driver and front passenger safety belts are unbuckled
1. Turn the ignition on. Do not start the engine.
2. Wait until the safety belt warning light turns off (about one minute).
•Once the next step is started, the procedure must be completed
within 60 seconds.
3.
For the seating position being disabled, buckle then unbuckle the safety
belt three times at a moderate speed, ending in the unbuckled state.
•After Step 3, the safety belt warning light will turn on.
4. While the safety belt warning light is on, buckle and then unbuckle the
safety belt.
•After Step 4, the safety belt warning light will flash three times for
confirmation.
•This will disable the Belt-Minder feature for that seating position if it
is currently enabled.
•This will enable the Belt-Minder feature for that seating position if it is
currently disabled.
Safety Belts41
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Remote Starting the Vehicle
Note:Each button press must be done within three seconds of each
other. The vehicle will not remote start if this sequence is not followed
and the horn will not chirp.
The label on your transmitter
details the starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the doors.
2. Press the remote start button twice. The exterior lamps will flash
twice.
The horn will chirp if the system fails to start (unless quiet start is on).
Quiet start will run the blower fan at a slower speed to reduce noise.
It can be switched on or off. Refer to theInformation Displayschapter.
Note:If the vehicle has been remote started and is equipped with an
integrated keyhead transmitter, you must turn the ignition on before
driving the vehicle. If equipped with an intelligent access transmitter, you
must press theSTART/STOPbutton on the instrument panel once while
applying the brake pedal before driving the vehicle.
The power windows will be inhibited during the remote start and the
radio will not turn on automatically.
The parking lamps will remain on and the vehicle will run for 5, 10,
or 15 minutes, depending on the setting. Refer to theInformation
Displayschapter to select the duration of the remote start system.
64Keys and Remote Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)