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Ignition Modes
Off:Turns the ignition off.
•Without applying the brake pedal, press and release the button once
when the ignition is in the on mode, or when the engine is running
but the vehicle is not in motion.
On:All electrical circuits are operational. Warning lamps and indicators
are illuminated.
•Without applying the brake pedal, press and release the button once
from off mode.
Start:Starts the engine.
•
Press the brake pedal, and then press the button until the engine starts.
STARTING A GASOLINE ENGINE
When you start the engine, the idle speed increases, this helps to warm
up the engine. If the engine idle speed does not slow down automatically,
have your vehicle checked by an authorized dealer.
Before starting the engine check the following:
•Make sure all occupants have fastened their safety belts.
•Make sure the headlamps and electrical accessories are off.
•Make sure the parking brake is on.
•Make sure the gearshift is in positionP.
•Turn the ignition key to positionII.If your vehicle is equipped with a
keyless ignition, see the following instructions.
Vehicles with an Ignition Key
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to positionIII.Release the key when the engine starts.
Note:The engine may continue cranking for up to 15 seconds or until it
starts.
Note:If you cannot start the engine on the first try, wait for a short
period and try again.
START
STOP ENGINE
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Vehicles with Keyless Start
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do the following:
3-button remote
1. Hold the key at the backup
location on the steering column.
2. With the key in this position,
press the brake pedal, then the
button to switch the ignition on
and start your vehicle.
5-button remote
1. Hold the key next to the symbol
on the steering column.
2. With the key in this position,
press the brake pedal, then the
button to switch the ignition on
and start your vehicle.
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Fast Restart (Vehicles with Keyless Start)
The fast restart feature allows you to restart the engine within
20 seconds of switching it off, even if a valid key is not present.
Within 20 seconds of switching the engine off, press the brake pedal and
press the button. After 20 seconds have expired, you can no longer start
the engine without the key present inside your vehicle.
Once the engine has started, it remains running until you press the
button, even if the system does not detect a valid key. If you open and
close a door while the engine is running, the system searches for a valid
key. You cannot start the engine if the system does not detect a valid key
within 20 seconds.
Failure to Start
If you cannot start the engine after three attempts, wait 10 seconds and
follow this procedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal and hold it there.
3. Start the engine.
Stopping the Engine When Your Vehicle is Stationary
1. Move the transmission selector lever to positionP.
2. If your vehicle has an ignition key, turn the key to position0.If your
vehicle has a keyless start system, press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, all electrical circuits, warning lamps
and indicators.
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Stopping the Engine When Your Vehicle is Moving
WARNING:Switching off the engine when the vehicle is still
moving will result in a loss of brake and steering assistance.
The steering will not lock, but higher effort will be required. When the
ignition is switched off, some electrical circuits, warning lamps and
indicators may also be off.
1.If your vehicle has an ignition key,move the transmission
selector lever to positionNand use the brakes to bring your vehicle
to a safe stop. When your vehicle has stopped, move the transmission
selector lever to positionPand turn the key to position0.
2.If your vehicle has a keyless start system,move the transmission
selector lever to positionNand use the brakes to bring your vehicle
to a safe stop. When your vehicle has stopped, move the transmission
selector lever to positionPand switch the ignition off by pressing
and holding the button for one second, or pressing it three times
within two seconds.
3. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING:If you smell exhaust fumes inside your vehicle, have
this checked immediately. Do not drive your vehicle if you smell
exhaust fumes. Carbon monoxide is present in exhaust fumes. Take
precautions to avoid its dangerous effects.
Important Ventilating Information
If you stop your vehicle and leave the engine idling for long periods of
time, we recommend that you do one of the following:
•Open the windows at least 1 inch (2.5 centimeters).
•Set your climate control to outside air.
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Additional Tips:
•Do not carry extra loads
•Be mindful of adding external accessories that may increase
aerodynamic drag
•Observe posted speed limits
•Perform all scheduled maintenance
•There is no need to wait for your engine to warm up. The vehicle is
ready to drive immediately after starting
EV+ Mode
Your vehicle will recognize your frequent destinations and allow for more
EV driving as you approach them. For example, when nearing your home
it should be easier to stay in electric mode. The EV indicator will display
EV+ when this mode is active. You should see this approximately
1/8 mile (200 meters) from a frequent destination.
Note:Frequent destinations are learned by your vehicle after two to
four weeks of use. These destinations can be cleared with a Lifetime
Summary reset through the Settings menu.
Note:The EV+ feature can be turned on or off through the Driver Assist
section of the Settings menu.
Frequently Asked Questions
Question Answer
What are the
series of clicks
from the cargo
area when I first
turn the key in
the ignition?The high voltage battery is electrically isolated from
the rest of the vehicle when the key is off. When
the key is turned to on, high voltage contactors
inside the battery are closed to make the electricity
available to the motor/generator and enable the
vehicle to drive. The clicks are the sound of these
contactors as they close and open during start up
and shut down.
Why does the
engine sometimes
start at key-on?The vehicle’s computer will determine if an engine
start is required at key-on. Silent key start will start
the engine if it is necessary for cabin heating,
windshield defrost, or if the outside temperature is
low. (For C-MAX Energi vehicles, engine on is not
required to operate these functions.)
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When fueling your vehicle:
1. Put the vehicle inP(Park) and turn the ignition off.
2. Open the fuel filler door.
3. Slowly insert the fuel filler nozzle
fully into the fuel system, and leave
the nozzle fully inserted to open
both doors until you are done
pumping. Hold handle higher
during insertion for easier access.
4. After you are done pumping
fuel, slowly remove the fuel filler
nozzle—allow about five to ten
seconds after pumping fuel before
removing the fuel filler nozzle.
This allows residual fuel to drain
back into the fuel tank and not
spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank.
Do not overfill the tank to the point that the fuel is able to bypass the
fuel filler nozzle. The overfilled fuel may run down the drain located
below and in front of the fuel filler door.
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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Note:Your vehicle features a locking fuel door and an Easy Fuel™
system which has a auto-sealing feature that locks the fuel tank refueling
valve. Before you can refuel your vehicle you must first press the button
located on your instrument panel. Pressing this button will unlock the
fuel tank refueling valve allowing the fuel filler door to open so that the
fuel filler nozzle can be inserted into the fuel tank. This could take up to
15 seconds before the fuel filler door pops open allowing the insertion of
the fuel filler nozzle. In the event that the fuel valve does not unlock
automatically you can pull the manual override lever located in the
trunk. This will open the refueling door and allow access to fill your
vehicle.
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When fueling your vehicle:
1. Put the vehicle inP(Park) and turn the ignition off.
2. Press the fuel button located on
the instrument panel.
3. Wait up to 15 seconds before
opening the fuel filler door.
During this time a Please Wait to
Refuel message will appear in the
information display screen.
Note:When the door is open a Ready to Refuel message will appear in
the information display screen indicating that the vehicle is ready to
be filled. The vehicle will remain ready to refuel for approximately
20 minutes. If more than 20 minutes is exceeded, the refueling button
will need to be pressed again. (You may experience the fuel pump
shutting off if the refuel button is not pressed again).
4. Slowly insert the fuel filler nozzle
fully into the fuel system, and leave
the nozzle fully inserted to open
both doors until you are done
pumping. Hold handle higher
during insertion for easier access.
5. After you are done pumping
fuel, slowly remove the fuel filler
nozzle—allow about five to ten
seconds after pumping fuel before
removing the fuel filler nozzle.
This allows residual fuel to drain
back into the fuel tank and not spill
onto the vehicle.
196Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)