2013 FORD C MAX key

Note:When you view your MyKey system status, either the number of
MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED may include
your unlicensed remote start system in the total count. See the
Checking MyKey System Statussection.
For all vehicles with an unlicensed, non-Ford-approved aftermarket
remote start installed, it is possible to program all keys as MyKeys.
In this case, you will need to use your remote start system to remove all
restrictions and return the key or intelligent access key to its admin key
status by doing the following:
•Enter the vehicle and close all doors.
•Start your vehicle with your remote start.
•See theClearing All MyKeyssection and follow Steps 1–3.
MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a
key.•The key or fob used to start the vehicle
does not have admin privileges.
•The key or fob used to start the vehicle is
the only admin key (there always has to be at
least one admin key).
•Vehicles with push button start: The
intelligent access key is not in the backup slot
or positioned correctly next to the steering
column. See theStarting and Stopping the
Vehiclechapter for more information.
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the
optional settings.•The key or fob used to start the vehicle
does not have admin privileges.
•No keys are programmed to the vehicle.
See theCreating a MyKeychapter.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Condition Potential Causes
I cannot clear the
restricted keys.•The key or fob used to start the vehicle
does not have admin privileges.
•No restricted keys are programmed to the
vehicle. See theCreating a MyKeychapter.
I lost the only admin
key.•Purchase a new key from your authorized
dealer.
I lost a key.•Program spare keys as outlined under
SecuriLockin theSecuritychapter.
No restricted key
functions with
intelligent access key
(push-button start).•The engine recognizes an admin key fob
when you start your engine.
•Your vehicle’s system does not recognize any
programmed MyKeys. See theCreating a
MyKeychapter.
MyKey miles do not
accumulate.•The intended user is not using the restricted
key.
•An admin key-equipped driver reset the
MyKey system.
MyKey71
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

LOCKING AND UNLOCKING
You can use the power door lock control or the remote control to lock
and unlock the vehicle.
Power Door Locks
The power door lock control is located on the driver and front passenger
door panels.
A. Unlock
B. Lock
Door Lock Indicator
An LED on the instrument panel will light when the doors are locked.
It is not a functional control.
Central Locking and Unlocking
You can use the key in the driver door to lock or unlock all the doors
from outside when they are closed.
•Turn the key counterclockwise to lock all doors. The turn signal lamps
flash twice.
•Turn the key clockwise once to unlock the driver door or twice to
unlock all doors. The turn signal lamps flash once.
If the central locking function fails to
operate, lock the doors individually using the
key in the position shown.
72Locks
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Liftgate
WARNING:Make sure all persons are clear of the liftgate area
before using liftgate control.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the vehicle.
Failure to follow this warning could result in serious personal injury.
Note:Be careful when opening or closing the liftgate in a garage or
other enclosed area to avoid damaging the liftgate.
Press twice within three seconds to:
•unlatch a manual liftgate
•open, close or reverse the movement of a power liftgate.
Activating Intelligent Access (If Equipped)
The intelligent access key must be within 3 feet (1 meter) of your
vehicle.
At the Front Doors
Pull a front exterior door handle. The door will unlock and can be
opened.
Press and hold the door handle lock
sensor to lock your vehicle. To avoid
unlocking the door inadvertently, be
sure to only touch the lock sensor
and not other areas of the door
handle.
At the Liftgate
Press the exterior liftgate release button on the top of the liftgate
pull-cup handle.
74Locks
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Smart Unlocks for Integrated Keyhead Transmitter
This feature helps to prevent you from locking yourself out of your
vehicle if your key is still in the ignition.
When you open one of the front doors and lock your vehicle with the
power door lock control, all the doors will lock then unlock if your key is
still in the ignition.
You can still lock your vehicle by pressing the lock button on the
transmitter even if the doors are not closed.
If both front doors are closed, you can lock your vehicle by any method,
regardless of whether the key is in the ignition or not.
Smart Unlocks for Intelligent Access Keys (If Equipped)
This feature helps to prevent you from unintentionally locking your
intelligent access key inside your vehicle’s passenger compartment or
rear cargo area.
When you lock your vehicle using the power door lock control (with the
door open, transmissionPand ignition off), after you close the door
your vehicle will search for an intelligent access key in the passenger
compartment. If your vehicle finds a key, all of the doors will immediately
unlock and the horn will sound, indicating that the intelligent access key is
inside.
You can override the smart unlock feature and intentionally lock the
intelligent access key inside your vehicle. To do this, either:
•close all the doors and then press the lock button on another
intelligent access key, or
•touch the locking area on the handle with another intelligent access
key in your hand.
When you open one of the front doors and lock your vehicle using the
power door lock control, all doors will lock then unlock if:
•the ignition is on, or
•the ignition is off and the vehicle is not inP.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Illuminated Entry
The interior lamps and select exterior lamps illuminate when you unlock
the doors with the remote entry system.
The illuminated entry system turns off the lights if:
•the ignition is on,
•you press the remote transmitter lock button, or
•after 25 seconds of illumination.
The lights will not turn off if:
•you turn them on with the lamp control, or
•any door is open.
Illuminated Exit
The interior lamps and select exterior lamps illuminate when all doors
are closed and you switch the ignition off and remove the key from the
ignition (integrated keyhead transmitter only).
The lamps turn off if all the doors remain closed and:
•25 seconds elapse
•
you insert the key in the ignition (integrated keyhead transmitter only)
•you press theSTART/STOPbutton (intelligent access key only).
Battery Saver
If you leave the courtesy lamps, dome lamps or headlamps on and switch
the ignition off, the battery saver shuts them off after some time.
Accessory Mode Battery Saver for Intelligent Access Keys
(If Equipped)
If you leave the ignition on after leaving your vehicle, it will shut off
15 minutes after you close all of the doors.
Locks77
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Power Liftgate (If Equipped)
WARNING:Make sure all persons are clear of the power liftgate
area before using the power liftgate control.
WARNING:Keep keys out of reach of children. Do not allow
children to play near an open or moving power liftgate.
Note:Cycling the ignition while the liftgate is power closing and is near
the latch may cause the liftgate to stop operation. Make sure that the
liftgate is closed before operating or moving the vehicle, especially in
an enclosure, like a garage or a parking structure. The liftgate or its
components could be damaged.
Opening and Closing the Power Liftgate
Note:The doors must be unlocked to operate the power liftgate.
Note:The liftgate movement direction can be stopped with a second
press of the instrument panel, or the control button on the liftgate, a
second double press of the transmitter button, or by using a kicking
motion with your foot for hands-free liftgates.
If the engine is running, the liftgate will only operate with the vehicle inP.
A chime sequence will sound as the liftgate begins to power close.
Another chime sequence indicates a problem with the close request,
caused by:
•the ignition is on and the transmission is not inP,or
•the battery voltage is below the minimum operating voltage, or
•the vehicle speed is at or above 3 mph (5 km/h).
If the liftgate reverses and starts to close after an open request, four
short warning chimes indicate excessive load on the gate or a possible
strut failure. See your authorized dealer if you still have a fast chime
after the load is removed.
To open or close from the instrument panel:Press the
instrument panel button.
Note:The doors must be unlocked.
To open or close with the remote control:Press the remote
control button twice within three seconds.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SECURILOCK® PASSIVE ANTI-THEFT SYSTEM
Note:The system is not compatible with non-Ford aftermarket remote
start systems. Use of these systems may result in vehicle starting
problems and a loss of security protection.
Note:
Metallic objects, electronic devices or a second coded key on the
same key chain may cause vehicle starting issues if they are too close to
the key when starting the engine. Prevent these objects from touching the
coded key while starting the engine. Switch the ignition off, move all
objects on the key chain away from the coded key and restart the engine if
a problem occurs.
Note:Do not leave a duplicate coded key in the vehicle. Always take
your keys and lock all doors when leaving the vehicle.
The system is an engine immobilization system. It helps prevent the
engine from starting unless a coded key programmed to your vehicle
is used. Using the wrong key may prevent the engine from starting.
A message may appear in the information display.
If you are unable to start the engine with a correctly coded key, a malfunction
has happened and a message may appear in the information display.
Automatic Arming
Your vehicle arms immediately after you switch the ignition off.
Automatic Disarming
Your vehicle disarms when you switch the ignition on with a coded key.
Replacement Keys
Note:Your vehicle comes with two integrated keyhead transmitters or
two intelligent access keys.
The integrated keyhead transmitter functions as a programmed ignition key
that operates all the locks and starts the vehicle, as well as a remote control.
The intelligent access key functions as a programmed key that operates
the driver door lock and activates the intelligent access with push button
start systems, as well as a remote control.
If your programmed transmitters or standard SecuriLock coded keys
(integrated keyhead transmitters only) are lost or stolen and you do not
have an extra coded key, you will need to have your vehicle towed to an
authorized dealer. The key codes need to be erased from your vehicle
and new coded keys will need to be programmed.
Store an extra programmed key away from the vehicle in a safe place to
help prevent any inconveniences. See an authorized dealer to purchase
additional spare or replacement keys.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)