Power (green light)— this indicator lights up when the cord is
plugged into the AC wall outlet.
Charge (green light)— Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light)— Lights up in case of a detected failure.
No charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
Charge Port and Light Ring
The charge port is located between
the front left side door and front
left wheel well. There is an
indentation located on the charge
port door. Press with your thumb to
press to open and close the door.
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your vehicle’s high-voltage battery. The charge port light ring is
divided into four quadrants which display state of charge in 25 percent
increments.
There is a cord acknowledgment feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
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You can use your keyfob to view the vehicles charge status at any
time by pressing the unlock button. The light ring will light up the
corresponding quadrant(s) so that the current state of charge can be
determined. If the charge is below 25 percent the light ring will not
illuminate. Don’t forget to press the lock button on your keyfob to
re-lock the vehicle.
The light ring will also display the current state of charge when opening
the doors.
Charging
Note:The vehicle must be inP
(Park) to charge the high-voltage
battery.
To charge your high-voltage battery:
1. Put the vehicle inP(Park) and
power down the vehicle.
2. With your thumb, press the indentation located on the charge port
door and the door will rotate open.
3. Plug the charging coupler into the vehicles charge port receptacle and
make sure the button “clicks” confirming that it is completely engaged.
4. Verify that the cord acknowledgement feature activates. This indicates
the beginning of a normal charge cycle.
5. If using a 240 volt charging station, follow the instructions on the
charge station to begin the charging process.
When charging, the light ring will display how far along the charge is:
•When the top right quadrant is pulsing the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is pulsing the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is pulsing the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is
pulsing the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is complete.
Note:The illuminated ring will shut off one minute after reaching a full
charge.
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Waiting to Charge
Note:SeeCharge Settingsin theMyFord TouchChapter for more
information.
When Value Charge has been selected charging may not begin upon
plugging in. The vehicle may delay charging to take advantage of
off-peak electricity rates. The vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge (not actively charging), the light ring will
indicate the present state of charge of the high voltage battery as
follows:
•When the top right quadrant is shut off the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is shut off the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is shut off the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is shut
off the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is 100 percent.
Note:When the vehicle is Waiting to Charge the light ring will shut off
one minute after displaying the present state of charge. When the vehicle
automatically begins charging the light ring will turn on and display how
far along the charge is per the section above.
Note:If a vehicle charging system fault is detected at any point in a
charge cycle the entire light ring will flash continuously for one minute
and then shut off. If this happens unplug, and then re-plug the charging
coupler into the charge port receptacle. If the problem persists contact
your authorized dealer.
The light ring illumination conditions can be modified. See theCharge
Port Light Ring Settingsin theMyFord Touchchapter.
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Disconnecting the Charging
Coupler
Note:Do not pull the wall plug
from the wall while the vehicle is
charging. Doing so may damage the
outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging
coupler with your thumb.
2. While holding the button, remove
the charging coupler from the vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Convenience Charging and MyFord® Mobile
The setting up of the charging convenience features is primarily done with
the MyFord Mobile smart phone application. Visit myfordmobile.com for
more complete information and to set up your MyFord Mobile account.
Your electric vehicle also has some convenience features to improve your
charging experience:
•Value Charge:The vehicle schedules charging at the lowest available
utility rates. Contact your utility company to see what rates are
available.
•Charge Now:Fully charge your vehicle at the quickest rate.
The vehicle starts charging immediately after you connect the
charging plug into the vehicle.
•
My GO Time:Setting My GO times through the MyFord Mobile
application allows you to set charging schedules and cabin preconditioning
settings so your vehicle is ready to drive when you are. By setting a My
GO time the vehicles charge can be completed before your next set drive
time. A calendar view allows you to program two My GO Times per day
for each of the seven days of the week. Remember, your vehicle must be
plugged in for My GO time to work.
•Cabin Preconditioning:Get the most miles out of every charge by
preconditioning your vehicle while it’s still plugged in and charging.
Use your smart phone to set the cabin temperature and departure
time before you leave so you use energy from your home wall outlet
instead of your battery to heat or cool your vehicle.
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D (Drive)
The normal driving position for the best fuel economy.
D (Drive) with Grade Assist
Press the transmission control switch on the side of the gearshift lever to
activate grade assist and cancel overdrive.
Grade assist:
•The grade assist lamp in the instrument cluster is
illuminated.
•Provides additional grade braking with a combination of engine
motoring and high-voltage battery charging to help maintain vehicle
speed when descending a grade.
•As the vehicle determines the amount of engine motoring and
high-voltage battery charging, you may notice the engine speed
increasing and decreasing to help maintain your vehicle speed when
descending a grade.
Press the transmission control switch again to return to normalD
(Drive).
•The grade assist lamp in the instrument cluster will not be illuminated.
L (Low)
•Provides maximum engine braking.
•The transmission may be shifted intoL(Low) at any vehicle speed.
PRNDL
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Regenerative Braking System
This feature is used to simulate the engine braking of an internal
combustion engine and assist the standard brake system while recovering
some of the energy of motion and storing it in the battery to improve fuel
economy. The standard brake system is designed to fully stop the car if
regenerative braking is not available. During regenerative braking, the
motor is spun as a generator to create electrical current. This recharges
the battery and slows the vehicle. In effect, once the accelerator pedal is
released, the motor changes from an energy user to an energy producer.
When the accelerator pedal is released or the brake pedal is applied,
the brake controller automatically detects the amount of deceleration
requested and optimizes how much of the deceleration will be produced
by regenerative braking. The remaining portion is generated by standard
friction braking. When the battery is almost fully charged, the amount of
regenerative braking is limited to avoid overcharging, and the requested
deceleration is produced by standard friction braking alone.
Regenerative braking does not take the place of the standard friction
brakes; it only assists them. Regenerative braking has also been designed
to interact with the anti-lock brake system. Regenerative braking is
disabled when the anti-lock brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH ANTI-LOCK BRAKES
When the system is operating, the brake pedal will pulse and may travel
further. Maintain pressure on the brake pedal. You may also hear a noise
from the system. This is normal.
The anti-lock braking system will not eliminate the dangers inherent when:
•you drive too closely to the vehicle in front of you.
•your vehicle is hydroplaning.
•you take corners too fast.
•the road surface is poor.
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Low voltage battery (except C-MAX Energi)
Complete the following steps:
1. Open the liftgate.
2. Remove the carpet from the cargo area.
3. Remove the bolts and the cargo area floor storage interior trim panel.
4. Check and recharge the low voltage battery as necessary. Keep
connections clean.
5. If you are storing your vehicle for more than 30 days without
recharging the battery, disconnect the negative battery cable from
the low voltage battery.
6. If you disconnected the negative battery cable, apply painter’s tape to
the liftgate latch in order to prevent the liftgate from closing fully.
Note:If you disconnected the negative battery cable, it will be necessary
to reset memory features. SeeChanging the Low Voltage Battery.
Low voltage battery (C-MAX Energi)
Complete the following steps:
1. Open the liftgate.
2. Pull and remove the access panel from the rear of the cargo area in
order to access the low voltage battery.
3. Check and recharge the low voltage battery as necessary. Keep
connections clean.
4. If you are storing your vehicle for more than 30 days without
recharging the battery, disconnect the negative battery cable from
the low voltage battery.
5. If you disconnected the negative battery cable, apply painter’s tape to
the liftgate latch in order to prevent the liftgate from closing fully.
Note:If you disconnected the negative battery cable, it will be necessary
to reset memory features. SeeChanging the Low Voltage Battery.
Brakes
•Make sure brakes and parking brake are fully released.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers and pins under vehicle are
covered with grease to prevent rust.
•Move vehicles at least 25 feet (8 m) every 15 days to lubricate
working parts and prevent corrosion.
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SYNC is an in-vehicle communications system that works with your
Bluetooth-enabled cellular phone and portable media player. This allows
you to:
•Make and receive calls.
•Access and play music from your portable music player.
•Use 911 Assist®, Vehicle Health Report and SYNC Services
(Traffic, Directions & Information) (if equipped).
•Use applications, such as Pandora and Stitcher, via SYNC AppLink™
(if applicable).
•Access phonebook contacts and music via voice commands.
•Stream music from your connected phone.
•Text message.
•Use the advanced voice recognition system.
•USB device charging (if your device supports this).
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