2013 FORD C MAX maintenance

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378Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

EXCEPTIONS
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API “SM” or “SN” oils are not available, then the oil
change service interval is 3000 miles (4800 kilometers).
Engine air filter & cabin air filter replacement:Engine air filter
and cabin air filter life is dependent on exposure to dusty and dirty
conditions. Vehicles operated in these conditions require frequent
inspection and replacement of the engine air filter and cabin air filter.
ENGINE COOLANT AND MOTOR ELECTRONICS COOLANT
CHANGE RECORD
Initial change Six years or 100000 miles (160000 km)
(whichever comes first)
After initial change Every three years or 50000 miles (80000 km)
Scheduled Maintenance379
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Engine Coolant and Motor/Electronics Coolant Change Log
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380Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, U.S. only): Provides access to traffic,
directions and information such as travel, horoscopes, stock prices and
more.
•911 Assist®: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, U.S. only): Provides a diagnostic
and maintenance report card of your vehicle.
911 Assist®
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
crash. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
SYNC®401
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior
to use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
You can run a report (after the vehicle has been running a minimum of
60 seconds) by pressing the voice button and saying “Vehicle health
report”, or pressing the phone button.
404SYNC®
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

To run a report using the phone button:
1. Press the phone button to enter Phone Menu.
2. Scroll until Vehicle Health is selected and press OK.
3. Scroll to select from the following options:
Vehicle Health Report Options
User Preferences:
Press OK to select
and enter the menu.
Scroll to select from:Automatic Reports:Press OK and select on
or off. Select On to have SYNC automatically
prompt you to run a health report at certain
mileage intervals.Note:You must first turn
this feature on before you can select the
mileage intervals at which you would like to
be prompted.
Mileage Intervals:Press OK. Scroll to select
between 5000, 7500 or 10000 mile intervals
and press OK to make your selection.
Return:Press OK to exit the menu.
Run Report?Press OK for SYNC to run a health report of
your vehicle’s diagnostic systems and send the
results to Ford where it is combined with
scheduled maintenance information, open
recalls and other field service actions and
unserviced vehicle inspection items from your
authorized dealer.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates
to Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle Health Report
Terms and Conditions, and Privacy Statement - for more information.
SYNC®405
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Engine On due to
Grade Assist The engine is on to provide increased
powertrain braking when you turn on the
grade assist feature. Turn off the grade assist
feature to return to electric mode.
Oil Maintenance
(Energi Only)The engine is on to maintain engine oil
quality. The vehicle returns to electric mode
when engine oil maintenance is complete.
SeeEngine oil checkin theMaintenance
chapter for more information.
Batt Temperature
(Energi Only)
The engine is on due to high or low high-voltage
battery temperature. This is a normal operating
condition. The vehicle returns to electric mode
automatically when possible.
Normal Operation The engine is on to optimize vehicle operation.
The vehicle returns to electric mode when
possible.
Status
This indicates which mode is active within the vehicle system.
Hybrid Drive
The electric motor and gasoline engine are powering vehicle.
Charging HV Battery
The hybrid system is storing power in the high-voltage battery.
Idle
The vehicle is either at rest, or sharing very little power between the
electric system parts.
Idle with Charging
The high-voltage battery is receiving power in order to recharge.
Electric Drive
The vehicle is driving in electric mode (the power is coming from the
electric motor). The gasoline engine is off in this mode.
Charge Complete (Energi only)
The high-voltage battery charging from the wall is complete. This mode
applies to plug in vehicles only.
484MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Items noted during vehicle inspections by your authorized dealer that
still need servicing.
MyFord Touch® (If Equipped)495
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)