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•On C-MAX Energi vehicles, slide the
service disconnect handle to the right.
4. Pull the handle toward you and
remove the circuit from the vehicle
to disable the high-voltage battery.
Reverse this procedure to reinstall the service disconnect.
Reactivating the high-voltage battery
Note:If you have manually disconnected your high-voltage shutoff
circuit you will need to reconnect the circuit before it can be reactivated.
The vehicle will detect if the electrical system is safe and reactivate
automatically.
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AUTOMATIC TRANSMISSION
WARNING:Always set the parking brake fully and make sure
the gearshift is latched inP(Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle
WARNING:When parking, do not use the gearshift in place of
the parking brake. Always set the parking brake fully and make
sure that the gearshift is securely latched inP(Park). Turn off the
ignition whenever you leave your vehicle. Never leave your vehicle
unattended while it is running. If you do not take these precautions,
your vehicle may move unexpectedly and injure someone.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Release the parking brake
3. Press the brake pedal
4. Move the gearshift lever into the
desired gear
To put your vehicle inP(Park):
1. Come to a complete stop
2. Move the gearshift lever and securely latch it inP(Park)
R (Reverse)
With the gearshift lever inR(Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out ofR
(Reverse).
N (Neutral)
With the gearshift lever inN(Neutral), the vehicle is free to roll; hold
the brake pedal down while in this position. Because of the unique
nature of the hybrid vehicle, the engine will not start in theN(Neutral)
position.
The vehicle does not charge the high voltage battery in theN(Neutral)
position. Do not idle the vehicle inN(Neutral) for extended periods as
this will discharge your high voltage battery.
PRNDL
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D (Drive)
The normal driving position for the best fuel economy.
D (Drive) with Grade Assist
Press the transmission control switch on the side of the gearshift lever to
activate grade assist and cancel overdrive.
Grade assist:
•The grade assist lamp in the instrument cluster is
illuminated.
•Provides additional grade braking with a combination of engine
motoring and high-voltage battery charging to help maintain vehicle
speed when descending a grade.
•As the vehicle determines the amount of engine motoring and
high-voltage battery charging, you may notice the engine speed
increasing and decreasing to help maintain your vehicle speed when
descending a grade.
Press the transmission control switch again to return to normalD
(Drive).
•The grade assist lamp in the instrument cluster will not be illuminated.
L (Low)
•Provides maximum engine braking.
•The transmission may be shifted intoL(Low) at any vehicle speed.
PRNDL
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In the event of damage or fire involving an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
•Always assume the high-voltage battery and associated components
are energized and fully charged.
•Exposed electrical components, wires, and high-voltage batteries
present potential high-voltage shock hazards.
•Venting/off-gassing high-voltage battery vapors are potentially toxic
and flammable.
•Physical damage to the vehicle or high-voltage battery may result in
immediate or delayed release of toxic and/or flammable gases and fire.
Vehicle information and general safety practices:
•Know the make and model of your vehicle.
•Review the Owner’s Manual and become familiar with your vehicle’s
safety information and recommended safety practices.
•Do not attempt to repair damaged electric and hybrid-electric vehicles
yourself. Contact an authorized Ford Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to require an emergency response
for conventional vehicles would also require the same response for an
electric or hybrid-electric vehicle.
If possible
•Move your car to a safe, nearby location and remain on the scene.
•Roll down windows before shutting vehicle off.
•Place vehicle in Park, set parking brake, turn off the vehicle, activate
hazard lights, and move key(s) at least 16 feet (5 meters) away from
the vehicle.
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Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the warranty
information in the glove box.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. Please see your warranty information or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
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FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shutoff.
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition to crank.
4. Turn the ignition on again to re-enable the fuel pump.
For vehicles equipped with a push button start system:
1. Press the START/STOP button to power the vehicle off.
2. Press the START/STOP button to power the vehicle on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
HIGH VOLTAGE SHUT OFF
In the event of a crash:
•Take the same actions as you would take in a crash involving a
gasoline-powered vehicle — exit the vehicle safely or await the
assistance of an emergency responder if they are unable to get out on
their own, move a safe distance away from the vehicle, and notify the
authorities of the crash.
•If possible, inform emergency responders that the vehicle is electric
powered.
•Vehicle owners should not store a severely damaged vehicle in a
garage or near other vehicles.
The high voltage shut off operation shuts off power from the high voltage
battery after a collision, or if your vehicle receives a substantial physical jolt.
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To reactivate the vehicle after either event perform the following steps:
1. Press the START/STOP button to power the vehicle on.
2. Press the START/STOP button to power the vehicle off.
3. Press the START/STOP button to power the vehicle on again.
Note:After completing this process the vehicle will detect if the
electrical system is safe and reactivate. Once your vehicle determines the
electrical system safe you can start your vehicle as you would normally
by pressing the brake in combination with the START/STOP button.
JUMP STARTING THE VEHICLE
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Note:Use only a 12 volt supply to start your vehicle.
Note:The high-voltage battery cannot be jumped with a standard
12 volt battery.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system. The 12 volt battery controls the
switches and contacts that engage the high-voltage battery.
Preparing your vehicle
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles. Stay clear of any moving parts on both vehicles that can
cause harm.
2. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery or a surge of
the battery.
Your vehicle has a 12 volt battery that has two prongs accessible from
under the hood. Your vehicle can be jumped the same way conventional
vehicles can be using these prongs. The illustration below shows the two
connector prongs used for jump-starting your vehicle.
A. Positive prong (+)
B. Negative prong (-)
B
A
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