2013 FORD C MAX HYBRID 12 volt battery

Question Answer
What is the fan
noise I hear from
the rear of my
hybrid?The fan noise comes from a fan located inside the
high voltage battery. This fan turns on when the
battery requires cooling air. The fan speed, and
associated noise level, will change according to
the amount of cooling required to maintain good
performance. Maintaining the battery temperature at
optimal conditions also prolongs the useful life of
the battery and helps to achieve better fuel
economy.
What is the
engine oil change
service interval?The engine oil should be changed every 10000 miles
(16000 km) under normal operating conditions. See
theScheduled maintenance information.
Can I put E15 or
E85 in my
vehicle, and how
will it affect my
fuel economy?Your hybrid vehicle can use E15 (15% ethanol, 85%
gasoline) fuel, but you may notice slightly reduced
fuel economy because ethanol contains less energy
per gallon than gasoline. Your hybrid vehicle is not
designed to use E85 (85% ethanol).
How long will my
high voltage
battery last?
Does it need
maintenance?The high voltage battery system is designed to last
the life of the vehicle and requires no maintenance.
Can you charge
the battery with
aplugintoan
A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to the
vehicle. (For C-MAX Energi vehicles, the vehicle can
be plugged into a 110 volt outlet with charge cord
provided.)
Can I tow the
hybrid behind my
motor home with
all four wheels
down?Yes. Your hybrid vehicle can be flat-towed without
modification. See theRecreational towingsection
in theTowingchapter for more information.
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HIGH-VOLTAGE BATTERY
WARNING:This battery pack should only be serviced by an
authorized electric vehicle technician. Improper handling can
result in personal injury or death.
Your vehicle consists of various high-voltage components and wiring.
All of the high-voltage power flows through specific wiring assemblies
which are labeled as such or are covered with a solid orange convolute,
or orange striped tape, or both. Do not come in contact with these
components.
The high-voltage battery system is a high-voltage, lithium-ion battery
system. The pack is located in the rear cargo area. The high-voltage
battery system uses an air cooled system to regulate the high-voltage
battery temperature and help maximize high-voltage battery life.
The high-voltage battery is equipped with air vents in the package tray
that help to regulate its temperature. It is important to keep these
openings free of obstructions. Do not block the flow of cabin air to this
area.
No regular maintenance is required.
Note:C-MAX Energi vehicles will require regular charging.
CHARGING THE HIGH-VOLTAGE BATTERY (C-MAX ENERGI ONLY)
WARNING:Do not use the 120 volt convenience cord with an
extension cord or adapter.
WARNING:In Canada, do not use the 120 volt convenience cord
in commercial garages.
WARNING:This equipment has arcing or sparking parts that
should not be exposed to flammable vapors. This equipment
should be located at least 18 inches (80 mm) above the floor.
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Charging Equipment
Your vehicle comes equipped with a standard 120-volt convenience cord
located in the floor compartment behind the driver’s seat.
Note:The 120–volt convenience cord allows you to charge the
high-voltage battery using a standard 120-volt household outlet.
Using the standard 120-volt convenience cord takes up to 7 hours
to completely charge from an empty battery.
Ford recommends upgrading to the
optional 240-volt charging station
for faster more efficient charging.
Use of a 240-volt charging station
will take approximately 2
12hours
to fully charge a empty battery.
Note:Your electrical source must meet certain requirements for the
high-voltage batteries to charge. The AC outlet must be a three-prong
110-120 volt AC outlet that is properly grounded, 15–20 amps (or
greater), and in good condition. The line also must be dedicated, which
means that no other appliances should be connected to the same circuit.
If a dedicated circuit is not used, the circuit breaker could trip or open.
If a dedicated circuit is not available, contact a licensed professional
electrician for proper installation.
Make sure that the 120 volt convenience cord is completely unwound
before charging. Always plug the cord into the AC outlet before
connecting the charging coupler into the vehicle’s charge port receptacle.
The 120 volt convenience cord inline control box has three indicator
lights that represent the charging status; power, charge and fault.
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Power (green light)— this indicator lights up when the cord is
plugged into the AC wall outlet.
Charge (green light)— Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light)— Lights up in case of a detected failure.
No charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
Charge Port and Light Ring
The charge port is located between
the front left side door and front
left wheel well. There is an
indentation located on the charge
port door. Press with your thumb to
press to open and close the door.
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your vehicle’s high-voltage battery. The charge port light ring is
divided into four quadrants which display state of charge in 25 percent
increments.
There is a cord acknowledgment feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
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You can use your keyfob to view the vehicles charge status at any
time by pressing the unlock button. The light ring will light up the
corresponding quadrant(s) so that the current state of charge can be
determined. If the charge is below 25 percent the light ring will not
illuminate. Don’t forget to press the lock button on your keyfob to
re-lock the vehicle.
The light ring will also display the current state of charge when opening
the doors.
Charging
Note:The vehicle must be inP
(Park) to charge the high-voltage
battery.
To charge your high-voltage battery:
1. Put the vehicle inP(Park) and
power down the vehicle.
2. With your thumb, press the indentation located on the charge port
door and the door will rotate open.
3. Plug the charging coupler into the vehicles charge port receptacle and
make sure the button “clicks” confirming that it is completely engaged.
4. Verify that the cord acknowledgement feature activates. This indicates
the beginning of a normal charge cycle.
5. If using a 240 volt charging station, follow the instructions on the
charge station to begin the charging process.
When charging, the light ring will display how far along the charge is:
•When the top right quadrant is pulsing the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is pulsing the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is pulsing the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is
pulsing the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is complete.
Note:The illuminated ring will shut off one minute after reaching a full
charge.
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Waiting to Charge
Note:SeeCharge Settingsin theMyFord TouchChapter for more
information.
When Value Charge has been selected charging may not begin upon
plugging in. The vehicle may delay charging to take advantage of
off-peak electricity rates. The vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge (not actively charging), the light ring will
indicate the present state of charge of the high voltage battery as
follows:
•When the top right quadrant is shut off the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is shut off the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is shut off the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is shut
off the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is 100 percent.
Note:When the vehicle is Waiting to Charge the light ring will shut off
one minute after displaying the present state of charge. When the vehicle
automatically begins charging the light ring will turn on and display how
far along the charge is per the section above.
Note:If a vehicle charging system fault is detected at any point in a
charge cycle the entire light ring will flash continuously for one minute
and then shut off. If this happens unplug, and then re-plug the charging
coupler into the charge port receptacle. If the problem persists contact
your authorized dealer.
The light ring illumination conditions can be modified. See theCharge
Port Light Ring Settingsin theMyFord Touchchapter.
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Disconnecting the Charging
Coupler
Note:Do not pull the wall plug
from the wall while the vehicle is
charging. Doing so may damage the
outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging
coupler with your thumb.
2. While holding the button, remove
the charging coupler from the vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Convenience Charging and MyFord® Mobile
The setting up of the charging convenience features is primarily done with
the MyFord Mobile smart phone application. Visit myfordmobile.com for
more complete information and to set up your MyFord Mobile account.
Your electric vehicle also has some convenience features to improve your
charging experience:
•Value Charge:The vehicle schedules charging at the lowest available
utility rates. Contact your utility company to see what rates are
available.
•Charge Now:Fully charge your vehicle at the quickest rate.
The vehicle starts charging immediately after you connect the
charging plug into the vehicle.
•
My GO Time:Setting My GO times through the MyFord Mobile
application allows you to set charging schedules and cabin preconditioning
settings so your vehicle is ready to drive when you are. By setting a My
GO time the vehicles charge can be completed before your next set drive
time. A calendar view allows you to program two My GO Times per day
for each of the seven days of the week. Remember, your vehicle must be
plugged in for My GO time to work.
•Cabin Preconditioning:Get the most miles out of every charge by
preconditioning your vehicle while it’s still plugged in and charging.
Use your smart phone to set the cabin temperature and departure
time before you leave so you use energy from your home wall outlet
instead of your battery to heat or cool your vehicle.
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HIGH-VOLTAGE SERVICE DISCONNECT
The high-voltage service disconnect shuts off power from the
high-voltage battery.
Disabling the High-Voltage Battery
Note:There is a disconnect circuit in your vehicle. Disconnecting the
circuit will automatically disable the high-voltage battery.
To disable the high-voltage battery and stop all high-voltage electric
activity in the vehicle you can access high-voltage disconnect circuit.
To do this, you must unplug the circuit from the circuit port that is
connected to the high-voltage battery.
In full hybrid vehicles the high-voltage disconnect circuit is located
behind the rear fold-down seats, near the left side of the vehicle.
In plug-in hybrid vehicles the disconnect circuit is located behind the
rear fold down seats near on the right side of the vehicle. To access
this circuit:
1. Fold down the rear seats.
2. Remove the cover panel. A cut
out area will be visible which allows
your hand access to the circuit.
3. Slide the handle on the service
disconnect outboard.
•On C-MAX vehicles, slide the
service disconnect handle to the
left.
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