
Downloaded from www.Manualslib.com manuals search engine Voice command issues
Possible solutionPossible causeIssue
Make sure you are saying the name exactlyas the system saved it. For example, if thecontact name is Joe Wilson, say "Call JoeWilson".You may not be sayingthe name exactly as thesystem saved it.The system works better if you list fullnames such as "Joe Wilson" rather than"Joe".
Do not use special characters such as 123or ICE as the system does not recognizethem.
Contacts in your phone-book may be very shortand similar or they maycontain special charac-ters.
If the contacts are in capital letters, youhave to spell them. JAKE requires you tosay "Call J-A-K-E".
Your phonebookcontacts may be incapital letters.
SYNC applies the phonetic pronunciationrules of the selected language to thecontact names stored on your cell phone.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC.
The SYNC voicecontrol systemis having troublerecognizingforeign namesstored on mycell phone.
Helpful Hint: You can select your contactmanually. Press PHONE. Select the optionfor phonebook and then contact name.Press the soft-key option to hear it. SYNCwill read the contact name to you, givingyou some idea of the pronunciation it isexpecting.
SYNC applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC.
The SYNC voicecontrol systemis having troublerecognizingforeign tracks,artists, albums,genres andplaylist namesfrom my mediaplayer or USBflash drive.
265B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™

Downloaded from www.Manualslib.com manuals search engine General
Possible solutionPossible causeIssue
SYNC only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC remains in thecurrent active language.
SYNC does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, playartist Madonna).
267B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™

Downloaded from www.Manualslib.com manuals search engine •SOFTWARE Transfer: You maypermanently transfer your rights underthis EULA only as part of a sale ortransfer of the DEVICE, provided youretain no copies, you transfer all of theSOFTWARE (including all componentparts, the media and printed materials,any upgrades, and, if applicable, theCertificate(s) of Authenticity), and therecipient agrees to the terms of thisEULA. If the SOFTWARE is an upgrade,any transfer must include all priorversions of the SOFTWARE.
•Termination: Without prejudice to anyother rights, FORD MOTOR COMPANYor MS may terminate this EULA if youfail to comply with the terms andconditions of this EULA.
•Security Updates/Digital RightsManagement: Content owners usethe WMDRM technology included inyour DEVICE to protect theirintellectual property, includedcopyrighted content. Portions of theSOFTWARE on your DEVICE useWMDRM software to accessWMDRM-protected content. If theWMDRM software fails to protect thecontent, content owners may askMicrosoft to revoke the SOFTWARE'sability to use WMDRM to play or copyprotected content. This action doesnot affect unprotected content. Whenyour DEVICE downloads licenses forprotected content, you agree thatMicrosoft may include a revocation listwith the licenses. Content owners mayrequire you to upgrade the SOFTWAREon your DEVICE to access their content.If you decline an upgrade, you will notbe able to access content that requiresthe upgrade.
•Consent to Use of Data: You agreethat MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay collect and use technicalinformation gathered in any manner aspart of product support services relatedto the SOFTWARE or related services.MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and services suppliers, theiraffiliates and/or their designated agentmay use this information solely toimprove their products or to providecustomized services or technologies toyou. MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay disclose this information to others,but not in a form that personallyidentifies you.
•Internet-Based ServicesComponents: The SOFTWARE maycontain components that enable andfacilitate the use of certainInternet-based services. Youacknowledge and agree that MS,Microsoft Corporation, FORD MOTORCOMPANY, third party software andservice suppliers, their affiliates and/ortheir designated agent mayautomatically check the version of theSOFTWARE and/or its componentsthat you are utilizing and may provideupgrades or supplements to theSOFTWARE that may be automaticallydownloaded to your DEVICE.
•Additional Software/Services: TheSOFTWARE may permit FORD MOTORCOMPANY, third party software andservice suppliers, MS, MicrosoftCorporation, their affiliates and/or theirdesignated agent to provide or makeavailable to you SOFTWARE updates,
271B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013Appendices

Downloaded from www.Manualslib.com manuals search engine places you in an unsafe situation, or directsyou into an area that you consider to beunsafe, do not follow such instructions; (c)do not input destinations, or otherwisemanipulate the TeleNav Software, unlessyour vehicle is stationary and parked; (d)do not use the TeleNav Software for anyillegal, unauthorized, unintended, unsafe,hazardous, or unlawful purposes, or in anymanner inconsistent with this Agreement;(e) arrange all GPS and wireless devicesand cables necessary for use of theTeleNav Software in a secure manner inyour vehicle so that they will not interferewith your driving and will not prevent theoperation of any safety device (such as anairbag).
You agree to indemnify and hold TeleNavharmless against all claims resulting fromany dangerous or otherwise inappropriateuse of the TeleNav Software in any movingvehicle, including as a result of your failureto comply with the directions above.
2. Account Information
You agree: (a) when registering theTeleNav Software, to provide TeleNav withtrue, accurate, current, and completeinformation about yourself, and (b) toinform TeleNav promptly of any changesto such information, and to keep it true,accurate, current and complete.
3. Software License
Subject to your compliance with the termsof this Agreement, TeleNav hereby grantsto you a personal, non-exclusive,non-transferable license (except asexpressly permitted below in connectionwith your permanent transfer of theTeleNav Software license), without theright to sublicense, to use the TeleNavSoftware (in object code form only) inorder to access and use the TeleNavSoftware. This license shall terminate upon
any termination or expiration of thisAgreement. You agree that you will use theTeleNav Software only for your personalbusiness or leisure purposes, and not toprovide commercial navigation services toother parties.
3.1 License Limitations
You agree not to do any of the following:(a) reverse engineer, decompile,disassemble, translate, modify, alter orotherwise change the TeleNav Softwareor any part thereof; (b) attempt to derivethe source code, audio library or structureof the TeleNav Software without the priorexpress written consent of TeleNav; (c)remove from the TeleNav Software, oralter, any of TeleNav's or its suppliers'trademarks, trade names, logos, patent orcopyright notices, or other notices ormarkings; (d) distribute, sublicense orotherwise transfer the TeleNav Softwareto others, except as part of your permanenttransfer of the TeleNav Software; or (e)use the TeleNav Software in any mannerthat (i) infringes the intellectual propertyor proprietary rights, rights of publicity orprivacy or other rights of any party, (ii)violates any law, statute, ordinance orregulation, including but not limited to lawsand regulations related to spamming,privacy, consumer and child protection,obscenity or defamation, or (iii) is harmful,threatening, abusive, harassing, tortuous,defamatory, vulgar, obscene, libelous, orotherwise objectionable; and (f) lease, rentout, or otherwise permit unauthorizedaccess by third parties to the TeleNavSoftware without advanced writtenpermission of TeleNav.
276B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013Appendices

Downloaded from www.Manualslib.com manuals search engine OR SAVINGS, OR ANY OTHER DIRECT,INDIRECT, INCIDENTAL, SPECIAL ORCONSEQUENTIAL DAMAGES ARISINGOUT OF YOUR USE OF OR INABILITY TOUSE THIS DATA, ANY DEFECT IN THISDATA, OR THE BREACH OF THESE TERMSOR CONDITIONS, WHETHER IN ANACTION IN CONTRACT OR TORT ORBASED ON A WARRANTY, EVEN IF NT ORITS LICENSORS HAVE BEEN ADVISED OFTHE POSSIBILITY OF SUCH DAMAGES.Some States, Territories and Countries donot allow certain liability exclusions ordamages limitations, so to that extent theabove may not apply to you.
Export Control: You agree not to exportfrom anywhere any part of the Data or anydirect product thereof except incompliance with, and with all licenses andapprovals required under, applicableexport laws, rules and regulations,including but not limited to the laws, rulesand regulations administered by the Officeof Foreign Assets Control of the U.S.Department of Commerce and the Bureauof Industry and Security of the U.S.Department of Commerce. To the extentthat any such export laws, rules orregulations prohibit NT from complyingwith any of its obligations hereunder todeliver or distribute Data, such failure shallbe excused and shall not constitute abreach of this Agreement.
Entire Agreement: These terms andconditions constitute the entire agreementbetween NT (and its licensors, includingtheir licensors and suppliers) and youpertaining to the subject matter hereof,and supersedes in their entirety any andall written or oral agreements previouslyexisting between us with respect to suchsubject matter.
Severability: You and NT agree that if anyportion of this agreement is found illegalor unenforceable, that portion shall besevered and the remainder of theAgreement shall be given full force andeffect.
Governing Law: The above terms andconditions shall be governed by the lawsof the State of Illinois, without giving effectto (i) its conflict of laws provisions, or (ii)the United Nations Convention forContracts for the International Sale ofGoods, which is explicitly excluded. Youagree to submit to the personal jurisdictionof the State of Illinois for any and alldisputes, claims and actions arising fromor in connection with the Data provided toyou hereunder.
Government End Users: If the Data isbeing acquired by or on behalf of theUnited States government or any otherentity seeking or applying rights similar tothose customarily claimed by the UnitedStates government, this Data is a"commercial term" as that term is definedat 48 C.F.R. ("FAR") 2.101, is licensed inaccordance with this End User LicenseAgreement, and each copy of Datadelivered or otherwise furnished shall bemarked and embedded as appropriatewith the following "Notice of Use", and betreated in accordance with such Notice:
NOTICE OF USE
CONTRACTOR(MANUFACTURER/SUPPLIER)
NAME:
NAVTEQ
CONTRACTOR(MANUFACTURER/SUPPLIER)
ADDRESS:
425 West Randolph Street, Chicago, IL60606.
281B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013Appendices

Downloaded from www.Manualslib.com manuals search engine A
A/CSee: Climate Control...........................................75About This Manual...........................................5Protecting the Environment...............................5ABSSee: Brakes...........................................................109ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................109AccessoriesSee: Replacement PartsRecommendation..............................................7Active City Stop..............................................119General Information...........................................119Laser Sensor Information................................120Using Active City Stop.......................................119Adjusting the Headlamps..........................161Adjusting the Steering Wheel....................42Air ConditioningSee: Climate Control...........................................75Air Vents.............................................................75Center Air Vents....................................................75Side Air Vent...........................................................75AlarmSee: Anti-Theft Alarm........................................39Anti-Theft Alarm............................................39Alarm System........................................................39Arming the Alarm................................................40Disarming the Alarm..........................................40Full and Reduced Guard...................................40Triggering the Alarm...........................................40Appendices....................................................268At a Glance..........................................................9Front Exterior Overview........................................9Instrument Panel Overview................................11Rear Exterior Overview........................................14Vehicle Interior Overview...................................10Audible Warnings and Indicators..............61Automatic Transmission....................................61Headlamps On.......................................................61Key Outside Car.....................................................61Low Fuel...................................................................61Safety Belt Minder...............................................62Audio Control...................................................42.....................................................................................42
Audio System................................................190General Information..........................................190Audio System Security...............................219Audio Troubleshooting..............................229Audio unit - Vehicles With:AM/FM/CD/Bluetooth............................196Alternative Frequencies...................................201Automatic Volume Control.............................201Autostore Control.............................................200News Broadcasts...............................................201Regional Mode.....................................................201Sound Button......................................................199Station Preset Buttons...................................200Station Tuning Control.....................................199Traffic Information Control............................200Waveband Button..............................................199Audio unit - Vehicles With:AM/FM/CD/Navigation System..........202Alternative Frequencies...................................207Automatic Volume Control...........................206Autostore Control.............................................206News Broadcasts..............................................206Regional Mode....................................................207Station Preset Buttons....................................205Station Tuning Control....................................205Traffic Information Control............................206Waveband Button.............................................205Audio unit - Vehicles With:AM/FM/CD....................................................191Alternative Frequencies...................................195Automatic Volume Control.............................194Autostore Control...............................................194News Broadcasts...............................................195Regional Mode.....................................................195Sound Button.......................................................193Station Preset Buttons.....................................193Station Tuning Control.....................................193Traffic Information Control.............................194Waveband Button..............................................193
285B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013Index

Downloaded from www.Manualslib.com manuals search engine Power Door LocksSee: Locking and Unlocking.............................34Power Windows..............................................53Accessory Delay....................................................54Bounce-Back.........................................................53One-Touch Down.................................................53One-Touch Up.......................................................53Window Lock.........................................................53Programming a MyKey..................................31Optional Settings..................................................31
R
Rear Fog Lamps.............................................50Rear Seats........................................................86Folding the Seatback.........................................86Unfolding the Seatback....................................86Rear Under Floor Storage...........................121Adjustable Load Floor........................................121Rear View Camera.........................................114Switching the Rear View Camera Off..........116Switching the Rear View Camera On...........115Using the Display.................................................115Vehicles with Parking Aid.................................116Rear View CameraSee: Rear View Camera.....................................114Rear Window Wiper and Washers...........45Intermittent Wipe.................................................45Rear Window Washer.........................................46Reverse Gear Wipe..............................................46Refueling...........................................................101Remote Control..............................................26Changing the Remote Control Battery.........27Programming a New Remote Control..........26Remote Control With a Folding KeyBlade.....................................................................27Remote Control Without a Folding KeyBlade....................................................................28Reprogramming the UnlockingFunction..............................................................26Removing a Headlamp................................161Repairing Minor Paint Damage................173Replacement PartsRecommendation..........................................7Collision Repairs......................................................7Scheduled Maintenance and MechanicalRepairs....................................................................7Warranty on Replacement Parts......................8
Replacing a Lost Key or RemoteControl.............................................................29Roadside Emergencies...............................132Running-InSee: Breaking-In..................................................130Running Out of Fuel......................................99Refilling With a Portable FuelContainer..........................................................100
S
Safety Belt Minder..........................................22Turning the Safety Belt Minder Off................22Safety Belts.......................................................21Safety Precautions........................................98Seats...................................................................83Security..............................................................39Side Airbags.....................................................24Side Curtain Airbags......................................25Sitting in the Correct Position...................83Sliding Door......................................................35Snow ChainsSee: Using Snow Chains..................................178Speed ControlSee: Cruise Control..............................................117Stability Control..............................................111Principle of Operation.........................................111Starter SwitchSee: Ignition Switch............................................90Starting a Diesel Engine..............................94Cold or Hot Engine...............................................94Failure to Start......................................................94Starting a Gasoline Engine.........................93Cold or Hot Engine...............................................93Engine Idle Speed after Starting....................93Failure to Start.......................................................93Flooded Engine.....................................................93Starting and Stopping the Engine...........90General Information...........................................90Steering Wheel Lock - Vehicles With:Keyless Entry and Push ButtonStart/Push Button Start...........................92Unlocking the Steering Wheel........................93Steering Wheel Lock - Vehicles Without:Keyless Entry and Push ButtonStart/Push Button Start...........................92Steering Wheel................................................42Storage Compartments..............................89
291B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013Index