2013 FIAT 500 ABARTH phone

7. How to Deal with Warranty Problems
. . . . . . . . . . 26
7.1 Steps to Take . . . . . . . . . . . . . . . . . . . . . . . . 26
7.2 Helpful Addresses and Telephone Numbers . . . . 30
8. Optional Service Contract . . . . . . . . . . . . . . . . . . 329. Maintenance
. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
9.1 General Information . . . . . . . . . . . . . . . . . . . 33
9.2 Where To Go For Maintenance . . . . . . . . . . . . 34
TABLE OF CONTENTS 3

1. Your Legal Rights Under
These Limited Warranties
The warranties contained in this booklet are the only
express warranties that Chrysler Group LLC (Chrysler)
makes for your Abarth. These warranties give you
specific legal rights. You may also have other rights
that vary from state to state. For example, you may
have some implied warranties, depending on the state
where your Abarth was sold or is registered.
These implied warranties are limited, to the extent
allowed by law, to the time periods covered by the express
written warranties contained in this booklet.
If you use your Abarth primarily for business or com-
mercial purposes, then these implied warranties do not
apply and Chrysler completely disclaims them to the extent
allowed by law. And the implied warranty of fitness for a
particular purpose does not apply if your Abarth is used for
racing, even if the vehicles is equipped for racing. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not
apply to you.
1.1 Incidental and Consequential
Damages Not Covered
Your warranties don’t cover any incidental or conse-
quential damages connected with your Abarth’s fail-
ure, either while under warranty or afterward.Examples of such damages include:
 lost time;
 inconvenience;
 the loss of the use of your Abarth;
 the cost of rental vehicles, gasoline, telephone, travel,
or lodging;
 the loss of personal or commercial property; and
 the loss of revenue.
Some states don’t allow incidental or consequential
damages to be excluded or limited, so this exclusion may
not apply to you.
YOUR LEGAL RIGHTS UNDER THESE LIMITED WARRANTIES 4

6.2 How To Get Roadside Assistance
Service - U.S. or Canada Only *
A. Who Is Covered:
You are covered by the Roadside Assistance services if
you are a purchaser for use of the Abarth. The Roadside
Assistance services lasts for 4 years, regardless of
mileage, calculated from the start date of the Basic
Limited Warranty, as set forth in Section 2.1(E).
B. What To Do:
If your Abarth requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing
due to a defect covered under the Basic Limited War-
ranty, dial toll-free 1-888-242-6342. Provide your name,
vehicle identification number, license plate number, and
your location, including the telephone number from
which you are calling. Briefly describe the nature of the
problem and answer a few simple questions. You will be given the name of the service provider and
an estimated time of arrival. If you feel you are in an
unsafe situation, please let us know. With your consent,
we will contact local police or safety authorities.
* Roadside assistance services provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford, MA 02155.
HOW TO GET WARRANTY SERVICE 22

C. Covered Services:Flat Tire Service
If you are inconvenienced by a flat
tire, we will dispatch a service provider to use your
Abarth’s TIREFIT KIT to seal small punctures up to 1/4
in the tire tread or your vehicle’s temporary spare as
recommended in your Owner’s Manual. This is not a
permanent flat tire repair.
Out of Gas/Fuel Delivery Drivers can’t always count on
a gas station being nearby - especially when traveling
away from home. Just call 1-888-242-6342, and we will
dispatch a service provider to deliver a small amount of
fuel (maximum 2 gallons) to get you to a nearby station.
Battery Jump Assistance No time is a good time for a
dead battery, but with Roadside Assistance, you don’t
have to worry about being stranded. We will dispatch a
service provider to provide you with a battery jump
anytime, day or night. Lockout Service
Whether the keys are locked in your
Abarth or frozen locks are keeping you from getting on
your way, help is just a phone call away at 1-888-242-
6342. This service is limited to providing access to the
vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and confi- dence. If your Abarth becomes disabled as a result of a
mechanical breakdown, Roadside Assistance will dis-
patch towing service to transport your vehicle to the
closest authorized FIAT repair facility.
D. If Unable to Contact Roadside Assistance:
If you are unable to contact Roadside Assistance and you
obtain towing services on your own, you may submit
your original receipts from the licensed towing or service
facility, for services rendered within 30 days of the
HOW TO GET WARRANTY SERVICE 23

7.2 Helpful Addresses and Telephone
NumbersHere are the addresses and telephone numbers of the
FIAT Customer Assistance Center that can help you
wherever you happen to be. Contact the one that covers
your area:
In the United States:
FIAT Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, Michigan 48321-8004
Phone: 1-888-242-6342
To contact FIAT by email, at: [email protected] 
In Canada:
Chrysler Canada, Inc.
Customer Service
Chrysler Centre
P.O. Box 1621
Windsor, Ontario N9A-4H6
Phone: (800) 465-2001
 In Mexico, contact the Customer Relations Of-
fice for Abarth vehicle at:
1240 Prolongacion Paseo de la Reforma Av.
Santa Fe, C.P. 05109
Deleg. Cuajimalpa, Mexico
Phone (in Mexico): (015) 5081-7568
Phone (outside Mexico): (800) 505-1300
HOW TO DEAL WITH WARRANTY PROBLEMS 30

In Puerto Rico and U.S. Virgin Islands:
Customer Service
Chrysler Group International Services LLC
Box 191857
San Juan, Puerto Rico 00919-1857
Phone: (787) 782-5757
Fax: (787) 782-3345
HOW TO DEAL WITH WARRANTY PROBLEMS 31