2013 DODGE VIPER phone

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (855) SRT–TEAM
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
346 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
350 IF YOU NEED CONSUMER ASSISTANCE

Battery................................ .284
Emergency Starting .....................269
Jump Starting ........................ .269
Keyless Transmitter Replacement (RKE) ........19
Location ............................ .284
Saving Feature (Protection) ................286
Storing Vehicle ....................... .286
Belts, Seat ...............................29
Body Mechanism Lubrication .................288
B-Pillar Location ......................... .232
Brake Control System, Electronic ..............222
Brake, Parking .......................... .216
Brake System ........................... .218
Anti-Lock (ABS) ...................... .218
Fluid Check .......................... .298
Master Cylinder ....................... .298
Warning Light ........................ .155
Break-In Recommendations, New Vehicle .........59
Brightness, Interior Lights ...................119 Bulb Replacement
........................ .319
Bulbs, Light ..............................63
Camera, Rear ........................... .131
Capacities, Antifreeze (Engine Coolant) ..........321
Capacities, Fluid ......................... .321
Caps, Filler Oil (Engine) ......................... .282
Power Steering ....................... .215
Radiator (Coolant Pressure) ...............295
Carbon Monoxide Warning ...................61
Car Washes ............................ .303
Cellular Phone ............................71
Chart, Tire Sizing ........................ .228
Check Engine Light (Malfunction Indicator Light) . .158
Checking Your Vehicle For Safety ...............60
Checks, Safety ............................60
Child Restraint ............................52
Child Restraint Tether Anchors ................56
10
INDEX 355

Octane Rating........................ .248
Requirements ........................ .248
Tank Capacity ........................ .321
Fuses ................................. .308
Garage Door Opener (HomeLink).............133
Gasoline, Clean Air ....................... .248
Gasoline (Fuel) .......................... .248
Gasoline, Reformulated .....................248
Gauges Fuel ............................... .156
Speedometer ......................... .153
Tachometer .......................... .156
General Information ........................20
Glass Cleaning .......................... .305
Ground Clearance ........................ .255Hands-Free Phone (Uconnect™)
................71
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ....................... .212
Hazard Warning Flasher ....................258
Headlights Automatic ............................116
Delay ...............................116
High Beam/Low Beam Select Switch .........119
Lights On Reminder .....................117
On With Wipers ........................116
Passing ..............................119
Switch ..............................115
Time Delay ...........................116
High Beam/Low Beam Select (Dimmer) Switch ....119
Holder, Cup ............................ .144
HomeLink (Garage Door Opener) Transmitter . . . .133
10
INDEX 359

Materials Added to.....................283
Recommendation ...................... .282
Viscosity ............................ .282
Oil Filter, Selection ....................... .283
Onboard Diagnostic System ..................278
Opener, Garage Door (HomeLink) ............133
Operator Manual (Owner’s Manual) .............4
Outside Rearview Mirrors ....................69
Overheating, Engine ...................... .258
Owner’s Manual (Operator Manual) .............4
Paint Care ............................. .302
Panic Alarm ..............................19
Parking Brake ........................... .216
Parking On Hill ......................... .216
Passing Light ............................119
Pedals, Adjustable ........................ .125
Pets ....................................59
Pets, Transporting ..........................59 Phone, Cellular
............................71
Phone, Hands-Free (Uconnect™) ...............71
Placard, Tire and Loading Information ..........233
Power Brakes ............................. .218
Door Locks ............................22
Mirrors ...............................70
Outlet (Auxiliary Electrical Outlet) ..........141
Steering ............................ .214
Windows .............................24
Pregnant Women and Seat Belts ................38
Pretensioners Seat Belts .............................38
Programming Transmitters (Remote Keyless Entry) . .19
Radial Ply Tires ......................... .240
Radiator Cap (Coolant Pressure Cap) ...........295
Radio Antenna .......................... .190
Radio Operation ......................... .191
10
INDEX 363

Transmitter Programming (Remote Keyless Entry) . . .19
Transmitter, Remote Keyless Entry (RKE).........17
Transporting Pets ..........................59
Tread Wear Indicators ..................... .241
Turn Signals .............................118
Uconnect™ (Hands-Free Phone) ................71
Uniform Tire Quality Grades .................351
Universal Transmitter ..................... .133
Unleaded Gasoline ....................... .248
Untwisting Procedure, Seat Belt ................35
Upholstery Care ......................... .305
Vanity Mirrors ............................70
Vehicle Identification Number (VIN) .............6
Vehicle Loading ......................... .233Vehicle Modifications/Alterations
...............7
Vehicle Storage .......................... .197
Vehicle Theft Alarm (Security Alarm) ............14
Vinyl Trim ............................. .305
Viscosity, Engine Oil ...................... .282
Voice Recognition System (VR) ................101
Warning Flasher, Hazard ....................258
Warning Lights (Instrument Cluster Description) . . .153
Warnings and Cautions .......................6
Warranty Information ..................... .348
Washer Adding Fluid ........................ .289
Washers, Windshield ...................... .123
Washing Vehicle ......................... .303
10
INDEX 367