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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Certain traffi c jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on
the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button, then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
I
am unable to connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible.
- Check that your telephone's Bluetoothfunction is switched on.
- Check in the telephone settin
gs that it is "visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
on www.citroen.co.uk (services)
Th
e volume of thetelephone connected
in Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, tomaximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an infl uence on the qualit
y of telephone communication. Reduce the ambient noise level (close the windows,reduce the booster fan speed, slow down, ...).
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311
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some contacts are
duplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both . When both
synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone directory.
The system does notreceive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is e
jected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: refer to the information and advice in the"MUSIC MEDIA PLAYERS" section.
-
The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by
the audio system because they are not of thecorrect quality. The
CD has been recorded in a format that is not compatible with the
player (udf, ...).
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting
period following the insertion of a CD or connection of aUSB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to afew minutes. The
CD player sound is poor.
This
phenomenon is normal.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
Page 314 of 364

FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Some characters in themedia information are not
displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks andfolders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth pro
fi le does not allow the transfer of this information.
The qualit
y of receptionof the radio station listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too far from the transmitter used b
y the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROÀN dealer.
I
cannot fi nd some radiostations in the list of stations received.
The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name
(the title of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.
Page 317 of 364
315
The system is coded in such a way that it will only
operate in your vehicle.
AUDIO SYSTEM / BLUETOOTH
01 First steps
For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched o
ff and to prevent
discharging of the battery, the audio system may switch off after a few minutes.
CONTENTS
02 Steering mounted controls
03 Main menu
04 Audio
05 Using the telephone
06 Audio settings
07 Screen menu map
Frequently asked questions p.
p.
p.
p.
p.
p.
p.
p. 3
16
317
3
18
319
329
337
3
38
340
Page 320 of 364
03
" Multimedia
": Media parameters, Radio parameters.
For a detailed
global view of the
menus available, refer to the"Screen menu map" section. > SCREEN C
"
Bluetooth connection":Connections management, Search
for a device.
"
Telephone ": Call, Directory
management, Telephone
management, Hang up.
MAIN MENU
"Personalisation-confi guration": Defi ne thevehicle parameters, Choice of language, Display confi guration, Choice of units, Date and time
adjustment.
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04AUDIO
STREAMING - PLAYING AUDIO FILES
VIA BLUETOOTH
Depending on the compatibility of the phone
Pair
/connect the telephone: see the "USING THE
TELEPHONE" section.
Streaming allows music fi les on a telephone to be heard via the
vehicle's speakers.
The telephone must support the appropriate bluetooth pro
fi les (Profi les A2DP / AV RCP).
Activate the streaming source by pressing SOURCEor
SRC
. Control of playback is via the audio system. Thecontextual information can be displayed in the screen.
In certain cases, pla
ying of the audio fi les must be initiated from
the telephone.
The audio quality depends on the quality o
f the transmission from
the telephone.
PLAY MODE
The play modes available are:
- Normal: the tracks are pla
yed in order, depending on theclassifi cation of the selected fi les.
- Random: the tracks in an album or
folder are played in arandom order.
- Random all: all o
f the tracks saved in the media are played inrandom order.
- Repeat: the tracks pla
yed are only those from the currentalbum or folder.
Select "Multimedia" and confi rm.
Select "Media parameters" andconfi rm.
Select "Read mode" and confi rm.
Select the desired play mode andconfi rm OKto save the modifi cations.
Pr
ess OK
for access to the contextualmenu.
or
Pr
ess MENU.
Page 331 of 364

05
329
USING THE TELEPHONE
PAIRING A TELEPHONE
FIRST CONNECTION
The services offered depend on the network, the SIM card and the compatibility of the Bluetooth telephone used.
Consult
your telephone's manual and your operator to fi nd out which services are available to you.
Activate the telephone's Bluetooth function andensure that it is "visible to all" (refer to the telephone
user guide).
Pr
ess MENU . A window is displayed "Search in progress…".
Select the tele
phone to be connected from the list. Only one telephone can be connected at a time.
Select " Search for a device".
For sa
fety reasons and because they require prolonged attention on the part of the driver, the operations for pairing of the Bluetooth mobile
telephone with the Bluetooth hands-free system of your audio system must be carried out with the vehicle stationaryand the ignition on.
Visit www.citroen.co.uk
for more information (compatibility, additional help, ...).
Select " Bluetooth connection" andconfi rm.
Page 332 of 364
05USING THE TELEPHONE
A virtual keypad is displayed on the
screen: enter a code with at least 4 digitsand conform with OK.
A message is displayed on the screen of the
telephone: enter the same code and confi rm.
A message appears in the screen to confi rm the result of theconnection.
Pairin
g can also be initiated from the telephone by searching for detected Bluetooth devices.
Accept the connection to the telephone.
I
f pairing fails, try again; the number of attempts is not limited. The director
y and the calls list can be accessed after the
synchronisation period (if the telephone is compatible).
Automatic connection must be confi gured in the telephone to allow
the connection each time the vehicle is started.
In some cases, the reference number of the tele
phone or the
Bluetooth address may appear instead of the name of the telephone.
Pair/connect the telephone then listen: see the AUDI
O section.
STREAMING - PLAYING AUDIO FILES
VIA BLUETOOTH