2013 CHEVROLET TRAVERSE emergency towing

Black plate (26,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
9-26 Driving and Operating
Parking Brake
To set the parking brake, hold the
regular brake pedal down, then
push the parking brake pedal down.
If the ignition is on, the brake
system warning light will come on.
SeeBrake System Warning Light on
page 5‑19.
Notice: Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking brake is fully released and the
brake warning light is off before
driving.
To release the parking brake, hold
the regular brake pedal down, then
push down momentarily on the
parking brake pedal until you feel
the pedal release. Slowly pull your
foot up off the park brake pedal.
If the parking brake is not released
when you begin to drive, the brake
system warning light will be on and
a chime will sound warning you that
the parking brake is still on.
If you are towing a trailer and are
parking on a hill, see
Driving
Characteristics and Towing Tips on
page 9‑43.
Brake Assist
This vehicle has a brake assist
feature designed to assist the driver
in stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The
stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Minor brake pedal pulsation or
pedal movement during this time is
normal and the driver should
continue to apply the brake pedal as
the driving situation dictates. The
brake assist feature will
automatically disengage when the
brake pedal is released or brake
pedal pressure is quickly
decreased.
Hill Start Assist (HSA)
This vehicle has a Hill Start Assist
(HSA) feature, which may be useful
when the vehicle is stopped on a
grade. This feature is designed to
prevent the vehicle from rolling,
either forward or rearward, during
vehicle drive off. After the driver

Black plate (18,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
10-18 Vehicle Care
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see“Overheated
Engine Protection Operating Mode”
next in this section.
Overheated Engine
Protection
Operating Mode
This emergency operating mode lets
the vehicle be driven to a safe place
in an emergency situation. If an
overheated engine condition exists,
an overheat protection mode which
alternates firing groups of cylinders
helps prevent engine damage. In
this mode, there is a significant loss
in power and engine performance.
The temperature gauge indicates an
overheat condition exists. Driving
extended distances and/or towing a
trailer in the overheat protection
mode should be avoided. Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair. The
engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑7.
Power Steering Fluid
The power steering fluid reservoir is
located under the engine cover on
the passenger side of the vehicle.
See Engine Compartment Overview
on page 10‑5 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
you suspect there is a leak in the
system or you hear an unusual
noise. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Turn the key off and let the
engine compartment cool down.
2. Remove the engine cover. See Engine Cover on page 10‑6.
3. Wipe the cap and the top of the reservoir clean.
4. Unscrew the cap and wipe the dipstick with a clean rag.
5. Replace the cap and completely tighten it.
6. Remove the cap again and look at the fluid level on the dipstick.

Black plate (8,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
13-8 Customer Information
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.

Black plate (12,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
13-12 Customer Information
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.

Black plate (16,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
13-16 Customer Information
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(Mexico) on page 13‑7orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑29.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Black plate (4,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
i-4 INDEX
Driving (cont'd)Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-6
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . . 9-9
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-5
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-50
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-29
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-32
Overload . . . . . . . . . . . . . . . . . . . 10-28
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-13
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . . 5-33
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-20
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-34
Overheated Protection
Operating Mode . . . . . . . . . . . 10-18
Overheating . . . . . . . . . . . . . . . . 10-16
Power Messages . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-20
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7 Equipment, Towing . . . . . . . . . . . . 9-48
Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-21
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter,
Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-55 Changing . . . . . . . . . . . . . . . . . . . 10-57
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-79
Fluid Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Power Steering . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-19
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-8