Black plate (28,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
3-28 Seats and Restraints
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. SeeWhen
Should an Airbag Inflate? on
page 3‑25 for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize an airbag inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they deploy. Some components of
the airbag module may be hot for
several minutes. For location of the
airbag modules, see What Makes
an Airbag Inflate? on page 3‑27. The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
(Continued)
WARNING (Continued)
problems following an airbag
deployment, you should seek
medical attention.
The vehicle may have a feature that
may automatically unlock the doors,
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps and hazard
warning flashers by using the
controls for those features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a (Continued)
Black plate (10,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
9-10 Driving and Operating
Driving in Water
{WARNING
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.
Notice: Do not drive through
standing water if it is deep
enough to cover the wheel hubs,
axles or exhaust pipe. Deep water
can damage the axle and other
vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes on the
ignition system and the vehicle can
stall. Stalling can also occur if you
get the tailpipe under water. While the tailpipe is under water, you will
not be able to start the engine.
When going through water, the
brakes get wet, and it might take
longer to stop. See Driving on Wet
Roads.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
or chassis, or under the hood.
These accumulations can be a fire
hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule for more
information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
(Continued)
Black plate (70,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
9-70 Driving and Operating
label. If this fuel is not available in
states adopting California Emissions
Standards, the vehicle will operate
satisfactorily on fuels meeting
federal specifications, but emission
control system performance might
be affected. The malfunction
indicator lamp could turn on and the
vehicle might fail a smog‐check test.
SeeMalfunction Indicator Lamp on
page 5‑21. If this occurs, return to
your authorized dealer for diagnosis.
If it is determined that the condition
is caused by the type of fuel used,
repairs might not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
Never use leaded gasoline or any
other fuel not recommended in the
previous text on fuel. Costly repairs
caused by use of improper fuel
would not be covered by the vehicle
warranty. To check the fuel availability, ask an
auto club, or contact a major oil
company that does business in the
country where you will be driving.
Fuel Additives
To provide cleaner air, all gasolines
in the United States are now
required to contain additives that
help prevent engine and fuel system
deposits from forming, allowing the
emission control system to work
properly. In most cases, nothing
should have to be added to the fuel.
However, some gasolines contain
only the minimum amount of
additive required to meet U.S.
Environmental Protection Agency
regulations. To help keep fuel
injectors and intake valves clean
and avoid problems due to dirty
injectors or valves, look for gasoline
that is advertised as TOP TIER
Detergent Gasoline. Look for the
TOP TIER label on the fuel pump to
ensure gasoline meets enhanced
detergency standards developed by
the auto companies. A list ofmarketers providing TOP TIER
Detergent Gasoline can be found at
www.toptiergas.com.
For customers who do not use TOP
TIER Detergent Gasoline regularly,
one bottle of GM Fuel System
Treatment PLUS, added to the fuel
tank at every engine oil change, can
help clean deposits from fuel
injectors and intake valves. GM Fuel
System Treatment PLUS is the only
gasoline additive recommended by
General Motors. It is available at
your dealer.
Gasolines containing oxygenates,
such as ethers and ethanol, and
reformulated gasolines might be
available in your area. We
recommend that you use these
gasolines, if they comply with the
specifications described earlier.
However, E85 (85% ethanol) and
other fuels containing more than
15% ethanol must not be used in
vehicles that were not designed for
those fuels.
Black plate (73,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Driving and Operating 9-73
The tethered fuel cap is located
behind a hinged fuel door on the
driver side of the vehicle. Vehicles
that have a FlexFuel badge and a
yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
SeeFuel E85 (85% Ethanol) on
page 9‑71.
To remove the fuel cap, turn it
slowly counterclockwise.
If the vehicle is a dual fuel tank
chassis cab model, and it runs out
of fuel, refuel the front fuel tank first
to ensure a quick restart.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10‑93. When replacing the fuel cap, turn it
clockwise until it clicks. It will require
more effort to turn the fuel cap on
the last turn as you tighten it. Make
sure the cap is fully installed. The
diagnostic system can determine if
the fuel cap has been left off or
improperly installed. This would
allow fuel to evaporate into the
atmosphere. See
Malfunction
Indicator Lamp on page 5‑21.
The TIGHTEN GAS CAP message
displays on the Driver Information
Center (DIC) if the fuel cap is not
properly installed. See Fuel System
Messages on page 5‑41 for more
information.
{WARNING
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately. Notice:
If a new fuel cap is
needed, be sure to get the right
type of cap from your dealer. The
wrong type of fuel cap might not
fit properly, might cause the
malfunction indicator lamp to
light, and could damage the fuel
tank and emissions system. See
Malfunction Indicator Lamp on
page 5‑21.
Black plate (11,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Customer Information 13-11
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Black plate (19,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Customer Information 13-19
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,