
Black plate (1,1)Chevrolet Malibu Owner Manual - 2013 - CRC - 6/6/12
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-2
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-4
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center (U.S. and Canada) . . . . . . . . . . . . . . . 13-6 GM Mobility Reimbursement
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-15
Service Publications Ordering Information . . . . . . 13-17
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-19
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-19
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-19
Event Data Recorders . . . . . . 13-20
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-20
Infotainment System . . . . . . . . 13-21
Radio Frequency Identification (RFID) . . . . . . . 13-21
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-21

Black plate (21,1)Chevrolet Malibu Owner Manual - 2013 - CRC - 6/6/12
Customer Information 13-21
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (6,1)Chevrolet Malibu Owner Manual - 2013 - CRC - 6/6/12
i-6 INDEX
High-Beam On Light . . . . . . . . . . . 5-23
High-Speed Operation . . . . . . . . 10-53
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-31
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-12
I
Ignition Positions . . . . . . . . 9-14, 9-16
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-26
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-34
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-21
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . .10-90, 10-92
K
Key and Lock Messages . . . . . . . 5-31
Keyless Entry
Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-46
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-35
Malfunction Indicator . . . . . . . . . 5-14
Messages . . . . . . . . . . . . . . . . . . . . 5-31
On Reminder . . . . . . . . . . . . . . . . . 5-23
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6 Lane Departure Warning . . . . . . . 9-43
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Lap-Shoulder Belt . . . . . . . . . . . . . 3-13
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-47
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-40
LED Lighting . . . . . . . . . . . . . . . . . . 10-29
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Illumination Control . . . . . . . . . . . . 6-5
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-29
Lights
Airbag Readiness . . . . . . . . . . . . . 5-12
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-18
Brake System Warning . . . . . . . 5-17
Charging System . . . . . . . . . . . . . 5-14
Cruise Control . . . . . . . . . . . . . . . . 5-23
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-24
Electric Parking Brake . . . . . . . . 5-17
Engine Coolant Temperature Warning . . . . . . . 5-20

Black plate (8,1)Chevrolet Malibu Owner Manual - 2013 - CRC - 6/6/12
i-8 INDEX
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-3
New Vehicle Break-In . . . . . . . . . . 9-14
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-31
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . .10-11
Engine Oil Life System . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Pressure Light . . . . . . . . . . . . . . . . 5-22
Older Children, Restraints . . . . . 3-32
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-26
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5 OnStar
®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Ordering
Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Overheating, Engine . . . . . . . . . . 10-20
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . 7-2, 7-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-22
Shifting Out of . . . . . . . . . . . . . . . . 9-23
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-39
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Brake and P (Park)Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-24 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-13
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Passenger Sensing System . . . 3-26
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-35
Phone Bluetooth . . . . . . . . . 7-35, 7-36, 7-40
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Retained Accessory (RAP) . . . 9-22
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-17
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-21

Black plate (11,1)Chevrolet Malibu Owner Manual - 2013 - CRC - 6/6/12
INDEX i-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
SystemForward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-37
Infotainment . . . . . . . . . . . . 13-21, 7-1
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Taillamps Bulb Replacement . . . 10-33, 10-34
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-13, 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires
Buying New Tires . . . . . . . . . . . 10-61
Chains . . . . . . . . . . . . . . . . . . . . . . 10-66
Changing . . . . . . . . . . . . . . . . . . . 10-84
Compact Spare . . . . . . . . . . . . . 10-89
Designations . . . . . . . . . . . . . . . 10-48
Different Size . . . . . . . . . . . . . . . 10-62
If a Tire Goes Flat . . . . . . . . . . 10-66 Tires (cont'd)
Inflation Monitor System . . . . 10-55
Inspection . . . . . . . . . . . . . . . . . . 10-58
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Pressure . . . . . . . . . . . . . . . . . . . . 10-53
Pressure Light . . . . . . . . . . . . . . . . 5-21
Pressure Monitor System . . . 10-54
Rotation . . . . . . . . . . . . . . . . . . . . 10-59
Sealant and
Compressor Kit . . . . 10-68, 10-75
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-83
Sidewall Labeling . . . . . . . . . . . 10-46
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-49
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-63
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-65
Wheel Replacement . . . . . . . . 10-65
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-60
Winter . . . . . . . . . . . . . . . . . . . . . . 10-45
Towing General Information . . . . . . . . . . 9-50
Recreational Vehicle . . . . . . . . 10-95
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-95 Traction
Control System (TCS) . . . . . . . . 9-32
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-20
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-19
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-26
Fluid, Automatic . . . . . . . . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-10
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal
Bulb Replacement . . . 10-33, 10-34
U
Ultrasonic Parking Assist . . . . . . 9-39
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-63
Universal Remote System . . . . . 5-40
Operation . . . . . . . . . . . . . . . . . . . . . 5-43
Programming . . . . . . . . . . . . . . . . . 5-40
Using This Manual . . . . . . . . . . . . . . . . iv