
Black plate (4,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
12-4 Technical Data
Engine Drive Belt Routing

Black plate (11,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Customer Information 13-11
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Black plate (13,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Customer Information 13-13
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, press
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080; or press
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,

Black plate (1,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-17
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-41
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-10
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-5
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-31
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-23
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-25
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-23
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-21
Where Are the Airbags? . . . . . . 3-20
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-30
Passenger Status Indicator . . . 5-13
Readiness Light . . . . . . . . . . . . . . 5-12
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-29
System Check . . . . . . . . . . . . . . . . 3-18
Alarm Vehicle Security . . . . . . . . . . . . . . 2-10
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-6
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-13
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-23
Warning Light . . . . . . . . . . . . . . . . . 5-18 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-65
Interior . . . . . . . . . . . . . . . . . . . . . . 10-68
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . 7-13
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Audio System Backglass Antenna . . . . . . . . . . . 7-12
Radio Reception . . . . . . . . . . . . . . 7-11
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Transmission . . . . . . . . . . . . . . . . . 9-20
Transmission Fluid . . . . . . . . . . . 10-9
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-22
Shift Lock ControlFunction Check . . . . . . . . . . . 10-20
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 7-18

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-19Jump Starting . . . . . . . . . . . . . . . 10-61
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-26
Blade Replacement, Wiper . . . 10-21
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-19
Brake System Warning Light . . . . . . . . 5-17
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-17 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-23
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-24
System Messages . . . . . . . . . . . . 5-26
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-13
Bulb Replacement . . . . . . . . . . . . 10-26 Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-4
Halogen Bulbs . . . . . . . . . . . . . . 10-22
Headlamp Aiming . . . . . . . . . . . 10-22
Headlamps . . . . . . . . . . . . . . . . . 10-22 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-23
License Plate Lamps . . . . . . . 10-25
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-24
Buying New Tires . . . . . . . . . . . . . 10-46
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California
Fuel Requirements . . . . . . . . . . . 9-31
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-19
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . . 9-7 Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-13
Center Console Storage . . . . . . . . 4-1
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-51
Charging System Light . . . . . . . . 5-14
Check Engine Light . . . . . . . . . . . . . . . . . . 5-14
IgnitionTransmission Lock . . . . . . . . 10-20
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-34
Lower Anchors and Tethers for Children . . . . . . . . . 3-39
Older Children . . . . . . . . . . . . . . . . 3-32
Securing . . . . . . . . . . . . . . . . 3-45, 3-47
Systems . . . . . . . . . . . . . . . . . . . . . . 3-36
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-27
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-65
Interior Care . . . . . . . . . . . . . . . . 10-68

Black plate (3,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-3
Climate Control Systems . . . . . . . 8-1Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . . 5-9
Collision Damage Repair . . . . . . 13-9
Compact Spare Tire . . . . . . . . . . 10-60
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-2
Convex Mirrors . . . . . . . . . . . . . . . . 2-13
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . .10-11
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . . . 10-11 Engine Messages . . . . . . . . . . . . 5-27
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cruise Control . . . . . . . . . . . . . . . . . 9-28
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21 Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Entry Lighting . . . . . . . . . 6-6
Delayed Exit Lighting . . . . . . . . . . . 6-7
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-18 Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-26
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-4
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-22
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-36
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-18
Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-6
If the Vehicle is Stuck . . . . . . . . . . 9-8
Loss of Control . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . . 9-9
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-5
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Black plate (4,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-33
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-41
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-27
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-27
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-30
Overload . . . . . . . . . . . . . . . . . . . 10-26
Electronic Stability Control . . . . . 9-26
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . 5-18
Electronic Stability Control
(ESC)/Traction Control
System (TCS) Indicator
Warning Light . . . . . . . . . . . . . . . . 5-19
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-10
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-14
Compartment Overview . . . . . . . 10-5 Engine (cont'd)
Coolant . . . . . . . . . . . . . . . . . . . . . .10-11
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . .10-11
Cooling System Messages . . . 5-27
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-19
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Oil Life System . . . . . . . . . . . . . . . 10-8
Oil Messages . . . . . . . . . . . . . . . . . 5-28
Overheated Protection Operating Mode . . . . . . . . . . . 10-15
Overheating . . . . . . . . . . . . . . . . 10-14
Power Messages . . . . . . . . . . . . . 5-29
Pressure Light . . . . . . . . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-20
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-15
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-40
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-16
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter, Engine Air Cleaner . . . . . . . . . 10-10
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-51 Changing . . . . . . . . . . . . . . . . . . . 10-53
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-71
Fluid Automatic Transmission . . . . . . 10-9
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-18
Power Steering . . . . . . . . . . . . . 10-15
Washer . . . . . . . . . . . . . . . . . . . . . 10-16
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-4
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30 Additives . . . . . . . . . . . . . . . . . . . . . 9-32
E85 (85% Ethanol) . . . . . . . . . . . 9-33
Economy Driving . . . . . . . . . . . . . 1-18
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-35