Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.
Black plate (32,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-32 Seats and Restraints
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑26.
If you have any questions about
this, you should contact
Customer Assistance before you
modify the vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3. If the vehicle has rollover
roof-rail airbags, see
Different
Size Tires and Wheels on
page 10‑62 for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑14.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑18. See your dealer for
service.
Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-11
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipment
tires (3) and the recommended
cold tire inflation pressures (4).
For more information on tires
and inflation seeTires on
page 10‑44 andTire Pressure
on page 10‑53.
There is also important loading
information on the vehicle
Certification/Tire label. It tells
you the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in
this section.Steps for Determining Correct
Load Limit
1.
Locate the statement “The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the “XXX”
amount equals 1400 lbs and
there will be five 150 lb
passengers in your vehicle, the amount of available cargo
and luggage load capacity is
650 lbs (1400
−750 (5 x 150)
= 650 lbs).
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, the load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle. See Trailer
Towing on page 9‑49 for
important information on
towing a trailer, towing safety
rules and trailering tips.
Black plate (13,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-13
Refer to the vehicle tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined
weight of the driver, passengers,
and cargo should never exceed
the vehicle capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of thevehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight Rating
(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on the front and rear
axles, you need to go to a weigh
station and weigh the vehicle.
Your dealer can help you with
this. Be sure to spread out the
load equally on both sides of the
centerline.
Never exceed the GVWR for the
vehicle, or the GAWR for either
the front or rear axle.
If there is a heavy load, it should
be spread out.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Black plate (54,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-54 Driving and Operating
Weight. The only way to be sure it is
not exceeding any of these ratings
is to weigh the vehicle and trailer.
Total Weight on the Vehicle's
Tires
Be sure the vehicle tires are inflated
to the upper limit for cold tires.
These numbers can be found on the
Certification label at the rear edge of
the driver door, or seeVehicle Load
Limits on page 9‑10. Make sure not
to go over the GVW limit for the
vehicle, or the GAWR, including the
weight of the trailer tongue. If using
a weight distributing hitch, make
sure not to go over the rear axle
limit before applying the weight
distribution spring bars.
Towing Equipment
Hitches
It is important to have the correct
hitch equipment. Crosswinds, large
trucks going by and rough roads are
a few reasons why the right hitch is
needed.
Weight-Distributing Hitches
and Weight Carrying Hitches
1. Body to Ground Distance
2. Front of Vehicle
When using a weight-distributing
hitch, the hitch must be adjusted so
the distance (1) remains the same
both before and after coupling the
trailer to the tow vehicle.
If a step-bumper hitch will be used,
the bumper could be damaged in
sharp turns. Make sure there is ample room when turning to avoid
contact between the trailer and the
bumper.
If the loaded trailer being pulled
will weigh more than 2 270 kg
(5,000 lbs), be sure to use a
properly mounted weight-distributing
hitch and sway control of the proper
size. This equipment is very
important for proper vehicle loading
and good handling when driving.
Always use a sway control if the
trailer will weigh more than these
limits. Ask a hitch dealer about sway
controls.
Will any holes need to be made in
the body of the vehicle when a
trailer hitch is installed?
If using the wiring provided with the
factory-installed trailering package,
no holes need to be made in the
body of the vehicle. However, if an
aftermarket hitch is installed, holes
may need to be made in the body.
If holes are made in the body, then
be sure to seal the holes later when
the hitch is removed. If the holes are
Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
10-2 Vehicle Care
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-44
All-Season Tires . . . . . . . . . . . . 10-45
Winter Tires . . . . . . . . . . . . . . . . 10-45
Summer Tires . . . . . . . . . . . . . . 10-46
Tire Sidewall Labeling . . . . . . 10-46
Tire Designations . . . . . . . . . . . 10-48
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . 10-50
Tire Pressure . . . . . . . . . . . . . . . 10-53
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-54
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-55
Tire Inspection . . . . . . . . . . . . . . 10-58
Tire Rotation . . . . . . . . . . . . . . . 10-58
Dual Tire Rotation . . . . . . . . . . 10-59
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-60
Buying New Tires . . . . . . . . . . . 10-61
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-62 Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-63
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-64
Wheel Replacement . . . . . . . . 10-65
Tire Chains . . . . . . . . . . . . . . . . . 10-65
If a Tire Goes Flat . . . . . . . . . . 10-66
Tire Changing . . . . . . . . . . . . . . 10-68
Secondary Latch System . . . 10-75
Full-Size Spare Tire . . . . . . . . 10-77
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-78
Towing
Towing the Vehicle . . . . . . . . . 10-81
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . 10-81
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-84
Interior Care . . . . . . . . . . . . . . . . 10-87
Floor Mats . . . . . . . . . . . . . . . . . . 10-90
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
Black plate (45,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Vehicle Care 10-45
WARNING (CONTINUED)
.Improperly repaired tires can
cause a crash. Only the
dealer or an authorized tire
service center should repair,
replace, dismount, and mount
the tires.
.Do not spin the tires in
excess of 56 km/h (35 mph)
on slippery surfaces such as
snow, mud, ice, etc.
Excessive spinning may
cause the tires to explode.
All-Season Tires
This vehicle may come with
all-season tires. These tires are
designed to provide good overall
performance on most road surfaces
and weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can beidentified by the last two characters
of this TPC code, which will
be
“MS.”
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires on page 10‑45.
Winter Tires
This vehicle was not, originally,
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on snow or ice-covered
roads is expected. See your dealer
for details regarding winter tire
availability and proper tire selection. Also, see
Buying New Tires on
page 10‑61.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
.Use tires of the same brand and
tread type on all four wheel
positions.
.Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.
Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
Black plate (46,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
10-46 Vehicle Care
Summer Tires
This vehicle may come with high
performance summer tires. These
tires have a special tread and
compound that are optimized for
maximum dry and wet road
performance. This special tread
and compound will decrease
performance in cold climates, and
on ice and snow. We recommend
installing winter tires on the vehicle
if frequent driving in cold
temperatures or on snow or ice
covered roads is expected. See
Winter Tires on page 10‑45.
Tire Sidewall Labeling
Useful information about a tire is
molded into the sidewall. The
examples show a typical
passenger vehicle and light
truck tire sidewall.
Passenger (P-Metric) Tire
(1) Tire Size:The tire size code
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week
(01-52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310.