Black plate (4,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
iv Introduction
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see the owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information. Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System Warning
Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
Black plate (3,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-3
1.Air Vents on page 8‑7.
2. Driver Information Center (DIC) Buttons. See Driver Information
Center (DIC) on page 5‑24.
3. Turn and Lane-Change Lever. See Turn and Lane-Change
Signals on page 6‑4.
Windshield Wiper/Washer on
page 5‑3.
4. Hazard Warning Flashers on
page 6‑4 (Out of View).
5. Instrument Cluster on page 5‑9.
6. Shift Lever. See Starting the
Engine on page 9‑16.
Manual Mode on page 9‑28
(If Equipped).
7. Climate Control Systems on
page 8‑1.
8. Infotainment on page 7‑1.
9. Exterior Lamp Controls on
page 6‑1. 10.
Instrument Panel Illumination
Control on page 6‑5.
Dome Lamp Override. See
Dome Lamps on page 6‑5.
11. Cruise Control on page 9‑34
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement.
12. Steering Wheel Adjustment on
page 5‑2 (If Equipped).
13. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑17.
14. Horn on page 5‑3.
15. Steering Wheel Controls on
page 5‑2 (If Equipped).
16. Tow/Haul Mode Button. See “Tow/Haul Mode” underTowing
Equipment on page 9‑54. 17.
Power Outlets on page 5‑7.
18. StabiliTrak
®System on
page 9‑32 (If Equipped).
19. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch on
page 3‑23.
20. Front Storage on page 4‑1
(If Equipped).
21. Passenger Airbag Status
Indicator on page 5‑16
(If Equipped).
OnStar
®System Button
(If Equipped). See OnStar
Overview on page 14‑1.
22. Rear Heating System on
page 8‑4 (If Equipped).
23. USB Port (If Equipped). SeeAuxiliary Devices on
page 7‑17.
Black plate (31,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Seats and Restraints 3-31
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑16.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, rollover
sensor module, or airbag wiring
can affect the operation of the
airbag system.
In addition, the vehicle may have
a passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on top
Black plate (19,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-19
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady:An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9‑45. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up, stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these conditions
occurs, change the fuel brand used.
It may require at least one full tank
of the proper fuel to turn the light off.
See Recommended Fuel on
page 9‑42.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.
Emissions Inspection and
Maintenance Programs
Depending on where you live,
your vehicle may be required to
participate in an emission control
system inspection and maintenance
program. For the inspection, the emission system test equipment will
likely connect to the vehicle's Data
Link Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Lighting 6-1
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . 6-2
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 6-2
Automatic Headlamp System . . . . . . . . . . . . . . . . . . . . . . 6-3
Hazard Warning Flashers . . . . . 6-4
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . 6-4
Interior Lighting
Instrument Panel IlluminationControl . . . . . . . . . . . . . . . . . . . . . . 6-5
Dome Lamps . . . . . . . . . . . . . . . . . 6-5
Reading Lamps . . . . . . . . . . . . . . . 6-6
Lighting Features
Entry/Exit Lighting . . . . . . . . . . . . . 6-6
Battery Load Management . . . . 6-6
Battery Power Protection . . . . . . 6-7
Exterior Lighting
Exterior Lamp Controls
The exterior lamp control is on the
instrument panel to the left of the
steering wheel.
There are four positions:
O(Off): Briefly turn the control to
this position to turn the automatic
headlamps and Daytime Running
Lamps (DRL) off or back on.
For vehicles first sold in Canada,
the off position only works for
vehicles that are shifted into the
P (Park) position. AUTO (Automatic):
Turns on the
headlamps automatically at normal
brightness, together with the
following:
.Parking Lamps
.Instrument Panel Lights
.Taillamps
.License Plate Lamps
;(Parking Lamps): Turns on the
parking lamps together with the
following:
.Instrument Panel Lights
.Taillamps
.License Plate Lamps
2(Headlamps): Turns on the
headlamps together with the
following:
.Parking Lamps
.Instrument Panel Lights
.Taillamps
.License Plate Lamps
Black plate (22,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
7-22 Infotainment System
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls on page 5‑2.
b/g(Push to Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar
Overview on page 14‑1.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
Black plate (5,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-5
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
Black plate (18,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-18 Driving and Operating
Notice:If you add electrical parts
or accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
on page 9‑57.
Fast Idle System
If the vehicle has this feature it is
available only with cruise control.
The manual fast idle switch is
operated using the cruise control
buttons located on the left hand side
of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed. To control the fast idle:
.To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.
.Press and release the cruise
control SET-button. Engine
speed will be held at
approximately 1200 RPM.
When the fast idle is active the
Driver Information Center (DIC) will
display “FAST IDLE ON.”
One of the following actions will turn
off the fast idle:
.Pressing the brake.
.Selecting the cruise control
cancel button.
.Releasing the parking brake.
.The transmission shift lever is
moved out of P (Park) or
N (Neutral).
.Selecting the cruise control on/
off button when it was
previously on.
.Pressing the cruise control
SET-button a second time.
.Pressing the accelerator greater
than a quarter of the way down.
.Turning the ignition switch to the
LOCK/OFF position.
Engine Heater
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm‐up in cold weather conditions
at or below −18°C (0°F). Vehicles
with an engine coolant heater
should be plugged in at least
four hours before starting.
An internal thermostat in the
plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).