Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-2 Keys, Doors, and Windows
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.If the vehicle has an ignition and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See
OnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the Remote Keyless
Entry (RKE) transmitter functions
work up to 60 m (195 ft) away from
the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.
Black plate (4,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-4 Keys, Doors, and Windows
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
“REPLACE BATTERY IN REMOTE
KEY”under Key and Lock
Messages on page 5‑33 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated. 2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems on page 8‑1 for additional
information.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Black plate (33,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-33
acceleration and speed may be
reduced. Anytime this message
stays on, the vehicle should be
taken to your dealer for service as
soon as possible.
Fuel System Messages
FUEL LEVEL LOW
This message displays and a chime
sounds if the fuel level is low. Refuel
as soon as possible. SeeFuel
Gauge on page 5‑10 andFuel on
page 9‑42 for more information.
TIGHTEN GAS CAP
This message may display along
with the check engine light on the
instrument cluster if the fuel cap is
not tightened properly. See
Malfunction Indicator Lamp on
page 5‑17. Reinstall the fuel cap
fully. SeeFilling the Tank on
page 9‑45. The diagnostic system
can determine if the fuel cap has
been left off or improperly installed. A loose or missing fuel cap allows
fuel to evaporate into the
atmosphere. A few driving trips with
the cap properly installed should
turn this light and message off.
Key and Lock Messages
REPLACE BATTERY IN
REMOTE KEY
This message displays if a Remote
Keyless Entry (RKE) transmitter
battery is low. The battery needs to
be replaced in the transmitter. See
“Battery Replacement”
under
Remote Keyless Entry (RKE)
System Operation on page 2‑2.
Lamp Messages
AUTOMATIC LIGHT
CONTROL OFF
This message displays when the
automatic headlamps are turned off.
See Exterior Lamp Controls on
page 6‑1 for more information.
AUTOMATIC LIGHT
CONTROL ON
This message displays when the
automatic headlamps are turned on.
SeeExterior Lamp Controls on
page 6‑1 for more information.
TURN SIGNAL ON
This message displays and a chime
sounds if a turn signal is left on for
1.2 km (3/4 of a mile). Move the turn
signal/multifunction lever to the off
position.
Object Detection System
Messages
PARK ASST BLOCKED SEE
OWNERS MANUAL
This message displays if there is
something interfering with the park
assist system. See Ultrasonic
Parking Assist on page 9‑37 for
more information.
Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Vehicle Care 10-1
Vehicle Care
General Information
General Information . . . . . . . . . . 10-2
California Proposition65 Warning . . . . . . . . . . . . . . . . . 10-3
California Perchlorate Materials Requirements . . . . 10-3
Accessories and Modifications . . . . . . . . . . . . . . . 10-3
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 10-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . 10-9
Automatic Transmission Fluid (4-Speed
Transmission) . . . . . . . . . . . . . 10-10
Automatic Transmission Fluid (6-Speed
Transmission) . . . . . . . . . . . . . 10-12
Engine Air Cleaner/Filter . . . . 10-15
Cooling System . . . . . . . . . . . . 10-16 Engine Coolant . . . . . . . . . . . . . 10-17
Engine Overheating . . . . . . . . 10-21
Engine Fan . . . . . . . . . . . . . . . . . 10-22
Power Steering Fluid . . . . . . . 10-23
Washer Fluid . . . . . . . . . . . . . . . 10-23
Brakes . . . . . . . . . . . . . . . . . . . . . 10-24
Brake Fluid . . . . . . . . . . . . . . . . . 10-25
Battery . . . . . . . . . . . . . . . . . . . . . 10-27
All-Wheel Drive . . . . . . . . . . . . . 10-27
Front Axle . . . . . . . . . . . . . . . . . . 10-28
Rear Axle . . . . . . . . . . . . . . . . . . 10-28
Noise Control System . . . . . . 10-29
Starter Switch Check . . . . . . . 10-30
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . 10-30
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . 10-31
Park Brake and P (Park) Mechanism Check . . . . . . . . 10-31
Wiper Blade Replacement . . . . . . . . . . . . . . 10-31
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . 10-32
Bulb Replacement
Bulb Replacement . . . . . . . . . . 10-32
Halogen Bulbs . . . . . . . . . . . . . . 10-32
Headlamps . . . . . . . . . . . . . . . . . 10-33
Front Turn Signal,Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-34
Taillamps . . . . . . . . . . . . . . . . . . . 10-35
Center High-Mounted Stoplamp (CHMSL) . . . . . . . 10-36
License Plate Lamp . . . . . . . . 10-37
Replacement Bulbs . . . . . . . . . 10-37
Electrical System
Electrical System Overload . . . . . . . . . . . . . . . . . . 10-38
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-38
Floor Console Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-41
Black plate (27,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Vehicle Care 10-27
Notice
.Using the wrong fluid can
badly damage brake
hydraulic system parts. For
example, just a few drops of
mineral-based oil, such as
engine oil, in the brake
hydraulic system can
damage brake hydraulic
system parts so badly that
they will have to be replaced.
Do not let someone put in
the wrong kind of fluid.
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview on
page 10‑6for battery location.
{WARNING
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{WARNING
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10‑78 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down. Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
All-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to the Maintenance Schedule
to determine how often to check the
lubricant. See
Maintenance
Schedule on page 11‑3.
How to Check Lubricant
To get an accurate reading, the
vehicle should be on a level
surface.
Black plate (9,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Service and Maintenance 11-9
Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.
.To avoid break‐down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion‐free.
Belts
.Belts may need replacing if they
squeak or show signs of
cracking or splitting.
.Trained dealer technicians can
inspect the belts and
recommend replacement when
necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants on page 11‑12 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled. Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi‐point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi‐point inspection,
your dealer can check the lamps
and note any concerns.
Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-8 Customer Information
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center
at 01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Chevrolet dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
Black plate (12,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-12 Customer Information
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service:
Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.