Black plate (72,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
10-72 Vehicle Care
6. Remove all the wheel nuts.
7. Take the flat tire off of themounting surface.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
(Continued)
WARNING (CONTINUED)
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
8. Remove any rust or dirt from thewheel bolts, mounting surfaces,
and spare wheel.
{WARNING
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.
9. Put the wheel nuts back on withthe rounded end of the nuts
toward the wheel. Tighten each
wheel nut by hand until the
wheel is held against the hub.
Black plate (74,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
10-74 Vehicle Care
11. Use the wheel wrench totighten the nuts firmly. Turn the
wheel wrench clockwise and in
a crisscross sequence, as
shown.
12. Put the wheel cover or the center cap and plastic wheel
nut caps back on. Remove any
wheel blocks.
Have a technician check the
wheel nut tightness of all
wheels with a torque wrench
after the first 160 km (100 mi)
and then 1 600 km (1,000 mi)
after that. Repeat this service
whenever a tire is removed or
serviced. See Capacities and
Specifications on page 12‑2 for
more information.
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
1. Put the tire on the ground at the rear of the vehicle with the valve
stem pointed down.
2. Pull the retaining bar through thecenter of the wheel, making sure
it is properly attached.
3. Pull the wheel toward the rear of the vehicle, keeping the cable
tight.
4. Put the chisel end of the hoist extension on an angle through
the hole in the rear door frame,
above the bumper.
5. Raise the tire fully against the underside of the vehicle.
Continue turning the wheel
wrench until the tire is secure
and the cable is tight. The spare
tire hoist cannot be
overtightened.
Black plate (75,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Vehicle Care 10-75
6. Make sure the tire is storedsecurely. Push, pull (1), and then
try to turn (2) the tire. If the tire
moves, use the wheel wrench to
tighten the cable.
Two clicks mean the tire is up all
the way.
7. Return the jacking equipment to the proper location. Secure the
items and replace the jack cover.
Secondary Latch System
This vehicle has an
underbody-mounted tire hoist
assembly equipped with a
secondary latch system. It is
designed to stop the spare tire from
suddenly falling off the vehicle if the
cable holding the spare tire is
damaged. For the secondary latch
to work, the tire must be stowed
with the valve stem pointing down.
See “Storing a Flat or Spare Tire
and Tools” underTire Changing on
page 10‑68 for instructions on
storing the spare tire correctly.
{WARNING
Before beginning this procedure
read all the instructions. Failure to
read and follow the instructions
could damage the hoist assembly
and you and others could get
hurt. Read and follow the
instructions listed next. To release the spare tire from the
secondary latch:
{WARNING
Someone standing too close
during the procedure could be
injured by the jack. If the spare
tire does not slide off the jack
completely, make sure no one is
behind you or on either side of
you as you pull the jack out from
under the spare.
1. Check under the vehicle to see if the cable end is visible.
Black plate (77,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Vehicle Care 10-77
8. Tilt the retainer at the end of thecable and pull it through the
wheel opening. Pull the tire out
from under the vehicle.
Notice: If you drive away before
the spare tire or secondary
latch system cable has been
reinstalled, you could damage the
vehicle. Always reinstall this
cable before driving the vehicle.
9. If the cable is hanging under the
vehicle, turn the wheel wrench in
the hoist shaft hole in the
bumper clockwise to raise the
cable back up.
Have the hoist assembly inspected
as soon as you can. You will not be
able to store a spare or flat tire
using the hoist assembly until it has
been repaired or replaced. To continue changing the flat tire,
return to Step 4 of
“Storing a Flat or
Spare Tire and Tools” underTire
Changing on page 10‑68.
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly. See Tire Pressure on
page 10‑53 andVehicle Load Limits
on page 9‑10. For instructions on
how to remove, install, or store a
spare tire, see Tire Changing on
page 10‑68. After installing the spare tire on the
vehicle, stop as soon as possible
and check that the spare is correctly
inflated. The spare tire is made to
perform well at speeds up to
112 km/h (70 mph) at the
recommended inflation pressure, so
you can finish your trip.
Have the damaged or flat road tire
repaired or replaced back onto the
vehicle, as soon as possible, so the
spare tire will be available in case it
is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep the spare tire and its wheel
together.
Black plate (3,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑53.
.Inspect the tires for wear. See
Tire Inspection on page 10‑58.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑23.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System on
page 10‑9.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation on page 10‑58.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑9.
.Check engine coolant level. See
Engine Coolant on page 10‑17.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑23.
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑84. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑31.
.Check tire inflation pressures.
See Tire Pressure on
page 10‑53.
.Inspect tire wear. See Tire
Inspection on page 10‑58.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑15.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
Black plate (10,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
11-10 Service and Maintenance
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi‐point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money, fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care on
page 10‑87 andExterior Care on
page 10‑84. Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
.Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
.Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
.Signs of damage include
scratches, cracks, and chips.
.Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-8 Customer Information
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center
at 01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Chevrolet dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-11
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,