
Black plate (12,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-12 Keys, Doors, and Windows
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it shuts down the
vehicle's starter and fuel systems.
The starter will not work and fuel will
stop being delivered to the engine.
Anyone using a trial-and-error
method to start the vehicle will be
discouraged because of the high
number of electrical key codes.
If the engine does not start and the
security message comes on, the
key may have a damaged
transponder. Turn the ignition off
and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If thevehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. This procedure is for
learning additional keys only. If all
the currently programmed keys are
lost or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the ignition
lock cylinder and start the
engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the key to LOCK/OFF and
remove the key.
4. Insert the key to be programmed and turn it to ON/RUN within
10 seconds of removing the
previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.

Black plate (13,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Keys, Doors, and Windows 2-13
5. Repeat Steps 1–4 if additionalkeys are to be programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
Adjust the mirrors by pressing the
mirror up and down and left and
right.
The mirrors can be manually folded
in or out.
On the lower portion of each mirror
is an auxiliary convex mirror.
A convex mirror's surface is curved
so you can see more from the driver
seat. The auxiliary convex mirrors
can be adjusted manually by
pressing the mirror.

Black plate (14,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-14 Keys, Doors, and Windows
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.
On the lower portion of each mirror
there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
Select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. The center
position is neutral.
Then, adjust the mirror angle by
moving the knob in the desired
direction. The auxiliary convex
mirrors can only be adjusted
manually.
Heated Mirrors
For vehicles with heated mirrors:
1(Rear Defogger):Press to heat
the mirrors.
An indicator light in the button lights
when the outside heated mirrors are
activated.
See “Rear Window Defogger” under
Climate Control Systems on
page 8‑1 for more information.

Black plate (16,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-16 Keys, Doors, and Windows
If the vehicle has power windows,
the controls are on each of the front
doors.
The driver door has a switch for the
passenger window also. The power
windows will work when the ignition
has been turned to ON/RUN or
ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is
active. SeeRetained Accessory
Power (RAP) on page 9‑19. Press the switch to lower the
window.
Pull up on the front edge of the
switch to raise the window.
Express-Down
The driver window switch also has
an express-down feature that allows
the window to be lowered without
holding the switch. Press fully and
release the window switch marked
AUTO to activate the express-down
mode. This mode can be canceled
at any time by pulling up on the
switch. To open the window part
way, lightly tap the switch until the
window is at the desired position.
Swing-Out Windows
Side Swing-Out Window
To open the side door swing-out
window, pull up on the latch at the
edge of the window. Swing the
window out and push down on the
latch to lock the window into place.
To close the window, pull the latch
toward you and push down on the
latch to lock it.

Black plate (18,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-18 Keys, Doors, and Windows
The following table shows laminated glass location, based on vehicle model
and options.Vehicle Configuration ETG Locations
Eight‐Seat Passenger Vans Sliding door forward window
12‐ and 15‐Seat Passenger Vans Sliding door forward window and
rear-most side windows
Long Wheelbase Cargo Vans Rear-most side windows
Sun Visors
To block out glare, swing down the
sun visors. You can also swing them
to the side.
Visor Vanity Mirror
The vehicle may have visor vanity
mirrors, with or without lamps. Lift
the mirror cover to turn the lamps
on, if equipped.

Black plate (6,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-6 Seats and Restraints
7. For the second- and third-rowseats, stow the safety belt latch
by attaching the clip on the
safety belt latch to the trim just
inside the side door.
For the last row of seats, stow
the safety belt latch plate on the
clip at the window trim. Roll the
mini-latch into the safety belt
webbing and then hook the
safety belt latch plate on the clip.
Reinstalling the Rear Seats
{WARNING
A seat that is not locked into
place properly can move around
in a collision or sudden stop.
People in the vehicle could be
injured. Be sure to lock the seat
into place properly when
installing it.
{WARNING
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the safety belts are
properly routed and attached, and
are not twisted. 1. Position the seat into the open
slots in both rails. Push the seat
forward in the rail, hooking both
seat bases onto the pins inside
of the rails.
2. Locate the hole in the rail to install the locking pins at the rear
of the seat base. If the vehicle
has floor mats, pull the flap that
has been cut into the mat.
3. Insert the locking pins into the seat base and push the seat to
line up the pins with the base.
On a three-passenger seat, the
pin with the black cap
marked “R”must be installed on
the right side and the pin with
the gray cap marked “L”on the
left side.
On a four-passenger seat, the
pins marked “R”must be
installed on the half of the seat
on the right side. The pins
marked “L”must be installed on
the half of the seat on the
left side.

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-20 Seats and Restraints
WARNING (CONTINUED)
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.
When Should an Airbag
Inflate?
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver or right
front passenger head and chest.
However, they are only designed to
inflate if the impact exceeds a
predetermined deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants.
Whether the frontal airbags will or
should deploy is not based on how
fast the vehicle is traveling.It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds. For
example:
.If the vehicle hits a stationary
object, the airbags could inflate
at a different crash speed than if
the vehicle hits a moving object.
.If the vehicle hits an object that
deforms, the airbags could
inflate at a different crash speed
than if the vehicle hits an object
that does not deform.
.If the vehicle hits a narrow object
(like a pole), the airbags could
inflate at a different crash speed
than if the vehicle hits a wide
object (like a wall).
.If the vehicle goes into an object
at an angle, the airbags could
inflate at a different crash speed
than if the vehicle goes straight
into the object.
Thresholds can also vary with
specific vehicle design.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
Single Stage vs. Dual Stage
Airbags
Depending on the weight of the
vehicle, you will have either
“Single
Stage Airbags” or“Dual Stage
Airbags.” Vehicles that have a
passenger sensing system also
have dual stage airbags. See
Passenger Airbag Status Indicator
on page 5‑16 orPassenger Sensing
System on page 3‑26.
If the GVWR (Gross Vehicle Weight
Rating) of the vehicle is 3 855 kg
(8,500 lb) or above, the vehicle may
have single stage airbags. If the
GVWR is below 3 855 kg (8,500 lb)
then the vehicle may have dual
stage airbags. You can find the
GVWR on the certification label on
the rear edge of the driver door. See
Vehicle Load Limits on page 9‑10
for more information.

Black plate (22,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-22 Seats and Restraints
airbags distribute the force of the
impact more evenly over the
occupant's upper body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When Should an Airbag Inflate? on
page 3‑20for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.What Will You See after
an Airbag Inflates?
After the frontal airbags inflate, they
quickly deflate, so quickly that some
people may not even realize an
airbag inflated. Roof-rail airbags
may still be at least partially inflated
for some time after they deploy.
Some components of the airbag
module may be hot for several
minutes. For location of the airbag
modules, see What Makes an
Airbag Inflate? on page 3‑21.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, and