Black plate (43,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
Driving and Operating 9-43
Rear Vision Camera Error
Messages
SERVICE REAR VISION CAMERA
SYSTEM:This message can
display on the radio screen when
the system is not receiving
information it requires from other
vehicle systems.
If any other problem occurs or if a
problem persists, see your dealer.
Rear Vision Camera Location
The camera is located above the
license plate. The area displayed by the camera is
limited.
It does not display objects that are
close to either corner or under the
bumper and can vary depending on
vehicle orientation or road
conditions. The distance of the
image that appears on the screen is
different from the actual distance.
The following illustration shows the
field of view that the camera
provides.1. View displayed by the camera.
1. View displayed by the camera.
2. Corner of the rear bumper.
When the System Does Not
Seem To Work Properly
The RVC system may not work
properly or display a clear image if:
.The RVC is turned off. See
“Turning the Rear Vision Camera
System On or Off”
earlier in this
section.
Black plate (35,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
Vehicle Care 10-35
Mini Fuses Usage1 Steering Wheel Dimming
2 Spare
3 Spare
4 Body Control Module 1
5 Infotainment
6 Body Control Module 7
7 Noise Control Module
8 Body Control Module 4
9 Radio
10 Spare 11 Ultrasonic Rear Parking Assist
Module
12 Heater, Ventilation and Air Conditioning
Battery Mini Fuses Usage
13 Auxiliary Power Front
14 Heater, Ventilation and Air Conditioning
Ignition
15 Display
16 Body Control Module 5
17 Auxiliary Power Rear
18 Instrument Panel Cluster Ignition
19 Universal Garage Door Opener
20 Body Control Module 6
21 Spare
22 Sensing and Diagnostic Module
Ignition
23 Front Camera Mini Fuses Usage
24 Spare
25 Transmission Gear Shift Position
Indicator
26 Spare
27 Spare
28 Spare
30 Body Control Module 3
31 Amplifier
32 Discrete Logic Ignition Switch
33 Communications Integration Module
34 Body Control Module 2
35 Sensing and Diagnostic Module
Battery
36 Data Link Connection
Black plate (44,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
10-44 Vehicle Care
Overinflated tires, or tires that
have too much air, can
result in:
.Unusual wear.
.Poor handling.
.Rough ride.
.Needless damage from
road hazards.
The Tire and Loading
Information label on the vehicle
indicates the original equipment
tires and the correct cold tire
inflation pressures. The
recommended pressure is the
minimum air pressure needed to
support the vehicle's maximum
load carrying capacity. See
Vehicle Load Limits on
page 9‑14.
How the vehicle is loaded
affects vehicle handling and ride
comfort. Never load the vehicle
with more weight than it was
designed to carry. When to Check
Check the tires once a month or
more. Do not forget the compact
spare, if the vehicle has one.
The cold compact spare tire
pressure should be at 420 kPa
(60 psi). See
Compact Spare
Tire on page 10‑64.
How to Check
Use a good quality pocket-type
gauge to check tire pressure.
Proper tire inflation cannot be
determined by looking at the tire.
Check the tire inflation pressure
when the tires are cold, meaning
the vehicle has not been driven
for at least three hours or no
more than 1.6 km (1 mi).
Remove the valve cap from the
tire valve stem. Press the tire
gauge firmly onto the valve to
get a pressure measurement.
If the cold tire inflation pressure
matches the recommended pressure on the Tire and
Loading Information label, no
further adjustment is necessary.
If the inflation pressure is low,
add air until the recommended
pressure is reached. If the
inflation pressure is high, press
on the metal stem in the center
of the tire valve to release air.
Recheck the tire pressure with
the tire gauge.
Return the valve caps on the
valve stems to prevent leaks
and keep out dirt and moisture.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Black plate (45,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
Vehicle Care 10-45
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tiretread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation on page 10‑46.
Federal Communications
Commission (FCC) Rules and
with Industry Canada
Standards
See Radio Frequency Statement on
page 13‑15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
Rules and with Industry Canada
Standards RSS-GEN/210/220/310.
Black plate (47,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
Vehicle Care 10-47
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message also displays. The low tire
pressure warning light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions
that can cause these to come
on are:
.One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and DIC message should
go off after the road tire is
replaced and the sensor
matching process is performed
successfully. See "TPMS Sensor
Matching Process" later in this
section.
.The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section
.One or more TPMS sensors are
missing or damaged. The DIC
message and the TPMS
malfunction light should go off
when the TPMS sensors are
installed and the sensor
matching process is performed
successfully. See your dealer for
service.
.Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. SeeBuying
New Tires on page 10‑51.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
tires or replacing one or more of the
TPMS sensors. The TPMS sensor
matching process should also be
performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off
at the next ignition cycle. The
sensors are matched to the tire/
wheel positions, using a TPMS
Black plate (66,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
10-66 Vehicle Care
Be sure to use the following steps to
do it safely. Ignoring these steps
could result in costly damage to the
vehicle that would not be covered
by the warranty.
Trying to start the vehicle by
pushing or pulling it will not work,
and it could damage the vehicle.
Notice:If any accessories are left
on or plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order, making sure that the
cables do not touch each other or
other metal.
1. Remote Positive (+) Terminal
2. Remote Negative (−) Terminal
1. The vehicle used to jump start
must have 12-volt battery with a
negative ground.
Notice: Only use a vehicle that
has a 12-volt system with a
negative ground for jump
starting. If the other vehicle does not have a 12-volt system with a
negative ground, both vehicles
can be damaged.
2. The vehicles should be close
enough for the jumper cables to
reach, but the vehicles should
not be touching. Touching could
cause grounding and possible
electrical system damage.
Put both vehicles in P (Park) and
set the parking brake firmly.
3. Unplug accessories plugged into the cigarette lighter or the
accessory power outlet. Turn off
the radio and all lamps that are
not needed. Turn off the ignition
on both vehicles.
4. Locate the positive (+) and negative (−) terminals on both
vehicles. Some vehicles have
remote jump starting terminals.
Black plate (76,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
10-76 Vehicle Care
4. Continue gently rubbing thesoiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by club
soda or plain water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Notice: Do not attach a device
with a suction cup to the display.
This may cause damage and
would not be covered by the
warranty.
Instrument Panel, Leather,
Vinyl, & Other Plastic Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Notice: Soaking or saturating
leather, especially perforated
leather, as well as other interior
surfaces, may cause permanent
damage. Wipe excess moisture
from these surfaces after
cleaning and allow them to dry
naturally. Never use heat, steam,
spot lifters, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of leather
or soft trim and are not
recommended.
Black plate (1,1)Chevrolet Equinox Owner Manual - 2013 - CRC - 5/21/12
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-14
Infotainment System . . . . . . . . 13-14
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.