2013 CHEVROLET CAPTIVA SPORT mileage

Black plate (21,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
In Brief 1-212. Press the DIC Set/Reset button
for five seconds to reset the oil
life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.
The oil life system can also be reset
as follows:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the
accelerator pedal three times
within five seconds.
If the OIL LIFE REMAINING
value is not 100%, the system
needs to be reset again.
See Engine Oil Life System on
page 10 ‑ 10 . Fuel E85 (85% Ethanol) Vehicles with a yellow fuel cap can
use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). See Fuel E85 (85%
Ethanol) on page 9 ‑ 36 . For all other
vehicles, use only the unleaded
gasoline described under
Recommended Fuel on page 9 ‑ 35 .
Driving for Better Fuel
Economy Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible. .
Avoid fast starts and accelerate
smoothly. .
Brake gradually and avoid
abrupt stops. .
Avoid idling the engine for long
periods of time. .
When road and weather
conditions are appropriate, use
cruise control. .
Always follow posted speed
limits or drive more slowly when
conditions require. .
Keep vehicle tires properly
inflated. .
Combine several trips into a
single trip. .
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size. .
Follow recommended scheduled
maintenance.
Roadside Assistance
Program U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.

Black plate (10,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
5-10 Instruments and Controls
Speedometer The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper-resistant
odometer. If the vehicle needs a
new odometer installed, the new
one is set to the mileage of the old
odometer. If this is not possible, it is
set at zero and a label is put on the
driver door to show the old mileage
reading.
Trip Odometer The trip odometer can record the
number of miles, or kilometers,
traveled for up to two trips. Cycle between the odometer and
trip odometers A and B by pressing
the reset button located in the lower
right area of the speedometer. Press
the reset button to tell how many
miles or kilometers have been
recorded on either Trip A or Trip B
since the trip odometer was last set
back to zero.
To reset each trip odometer to zero,
press and hold the reset button. The
reset button resets only the trip
odometer that is being displayed.
Each trip odometer must be reset
individually.
Tachometer The tachometer displays the engine
speed in revolutions per
minute (rpm). Fuel Gauge
Metric
English

Black plate (3,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Vehicle Care 10-3
Vehicle Checks Doing Your Own
Service Work
{ WARNINGIt can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Airbag System
Check on page 3 ‑ 31 . Keep a record with all parts receipts
and list the mileage and the date of
any service work performed.
Notice: Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the
fluids, reservoir caps,
or dipsticks.
Hood To open the hood:
1. Pull the handle with this symbol.
It is located below the instrument
panel to the left of the steering
wheel. 2. Go to the front of the vehicle and
lift up on the secondary hood
release lever.
3. Lift the hood.
To close the hood:
1. Before closing the hood, be sure
that all the filler caps are
properly installed.
2. Lower the hood 20 cm (8 in)
above the vehicle and release it
so it fully latches.
3. Check to make sure the hood is
firmly closed. Repeat the
process if necessary.

Black plate (10,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
10-10 Vehicle Care Engine Oil Additives/Engine
Oil Flushes Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products. Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System When to Change Engine Oil This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is necessary. A CHANGE ENGINE
OIL SOON or CHANGE ENGINE
OIL NOW message displays. See
Engine Oil Messages on page 5 ‑ 30 .
If the CHANGE ENGINE OIL SOON
message displays, change the oil as
soon as possible within the next
1 000 km (600 mi). If the CHANGE
ENGINE OIL NOW message
displays, change the oil as soon as
possible. It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)

Black plate (2,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
13-2 Customer Information
Customer Information Customer Satisfaction
Procedure (U.S. and
Canada) Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager. STEP TWO: If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative: .
Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield. .
Dealership name and location. .
Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE — U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line ®
Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within

Black plate (3,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Customer Information 13-340 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program. STEP THREE — Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).

Black plate (4,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
13-4 Customer Information
Customer Satisfaction
Procedure (Mexico)
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments. However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed. STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information: .
Name .
Address .
Phone number .
Model year .
Brand .
Vehicle Identification
Number (VIN) .
Mileage .
Delivery date .
Description of the problem .
Dealership name .
Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13 ‑ 5 or
Customer Assistance Offices
(Mexico) on page 13 ‑ 5 .

Black plate (7,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Customer Information 13-7.
Retrieve your favorite articles,
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galleries organized into the
Features and Auto Care
Sections. .
Download the owner manual for
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Find the
Chevrolet-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (Mexico) As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the New Vehicle Limited
Warranty. Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.